I am trying to install the trial version of Adobe Captivate 8 on a Windows 7 machine.

The installer says open file "Captivate_8_x64LS21.exe" It then  extracts files but gives me an error message "problem occurred extracting some files.  Check available space and the write privileges on the destination folder." Neither of those should be a problem. I have 55 gigs of space and I am the administrator for my home computer. Can someone help?

Hello Randy,
Welcome to Adobe Forums.
What is the size of the other file (.7z) ?
Try to extract the installation setup on a different folder.
Thanks,
Vikram Gaur
Adobe Forums

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