I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is inv

I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is invalid". Why does CC not recognize this as a valid serial number?

Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh. The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however i

I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.

Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT203128 "Unable to check for available downloads. The network connection was lost." I have 3 downloads from yesterday that I receive this error code. Any ideas?

I have 3 downloads from yesterday that I receive this error code. Any ideas?
Thank you!

I may have stumbled upon something that could help. A type of "detour" around the problem.
I just started experiencing this problem a few days ago. Anytime I'd try to download a song/video/movie, I would get the message, "Unable to check for available downloads. The network connection was reset".
So, instead of selecting "Check for Available Downloads" under "Advanced" menu...
I logged into "My Account" page in itunes. If there are available downloads it comes up at the top of the page with the option button "Download Now". When I select that -- it downloads immediately.
Can't promise it will work every time. But it's worked for me so far. Good luck...

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

Plerase can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

BrightBluephotograph wrote:
I cannot install lightroom 5 until the upgrades from 4 are on the pc,
You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5. Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box.

I'm upgrading from Lightroom 4 for Win to Lightroom 5 for Mac. Can I buy the upgrade version?

I'm upgrading from Lightroom 4 for Win to Lightroom 5 for Mac. Can I buy the upgrade version?

Yes.
Unlike most of Adobe's perpetually licensed software, the Lightroom serial number is multi-platform: works on Mac and/or Windows. You just need the correct installer for the platform (.dmg for Mac or .exe for Win).
If you own any previous version of Lightroom then you can buy the upgrade to LR5.

Hi, I've just purchased and installed an upgrade from Lightroom 4 to 5. It doesn't seem to handle raw files authored with a new Nikon D750 camera. I spoke to the sales rep about this and he gave me a link to the 8.6 DNG converter page with instructions

Hi, I've just purchased and installed an upgrade from Lightroom 4 to 5. It doesn't seem to handle raw files authored with a new Nikon D750 camera. I spoke to the sales rep about this and he gave me a link to the 8.6 DNG converter page with instructions to download. 8.6 only works with Mac OS 10.7-10.9, according to the page. I'm running Yosemite, Mac 10.10. Please can you tell me my options? Lightroom 4 worked beautifully with my older cameras' raw files so I would like to continue using the application. What should I do? How soon will Lightroom 5 be able to deal with raw files from a D750. Many thanks, Adam.

Until the next version of Lightroom is released, you need to use the DNG Converter version 8.7RC to convert your RAW photos to DNG and then import the DNGs into Lightroom.

I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I ppear to have been automatically enrolled for a 30 day free trial of Lightroom mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial I w

I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I appear to have been automatically enrolled for a 30 day free trial of Lightroom Mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial, if I do not sign up and pay, I will only be able to view my pictures on the desktop but not edit them - surely this cannot be true. How do I un-enroll for the 30 day free trial of Lightroom Mobile and CC?

When I was signed into Adobe (which was a requirement for installing the upgrade), Lightroom 6 told my at the top right corner that I had 30 days left of my free trial of Lightroom Mobile and Creative Cloud. In parallel with this forum posting, I am chatting with Adobe support. he is away to find out how to prevent any synching with Creative Cloud during the 30 day free trial. I do not think that Creative Cloud is an application that gets installed on your PC. I think Lightroom 6 has it built in, and can use it if if you are signed up to the Creative Cloud and Lightroom Mobile (which I am for 30 days)

I have just upgraded from lightroom 3.6 to 5 and the download won't open at all on my MAC OS 10.7.5

please help ive just upgraded from lightroom 3.6 to 5 as a download but it wont open when i click it on my MAC os 10.7.5? any help much appreciated as it is really annoying me as I cant find any help on this on the internet
thank you very much in advance

What happens??? What are your system specs??

Hi, i have a user that is working with the Adobe acrobat 9 standard. when he adds a stamp to a PDF that he opens from an Email in Outlook, this is the error he gets. (snapshot in the attached files)

hi good morning,
I have a user that is working with the Adobe acrobat 9 standard. when he adds a stamp to a PDF that he opens from an Email in Outlook, this is the error he gets. (snapshot in the attached files)
can you help us with this problem?

Hi, thanks for the fast response.
This is the Extended Font Pack i have installed on the Terminal server.
what do you mean by properly embedded? how can i check that?
BR
Eric Mizrachi

HT204053 When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden

My Lightroom kepps stopping just after being loaded. My Lightroom is 5.4 64 bits installed on a Dell PC with Windows 8.1(upgraded from 8). I have uninstalled Lightroom and re-installed it with the same result. What could be the problem?

My Lightroom kepps stopping just after being loaded. My Lightroom is 5.4 64 bits installed on a Dell PC with Windows 8.1(upgraded from 8). I have uninstalled Lightroom and re-installed it with the same result. What could be the problem?

Try resetting your preference file next: http://www.lightroomforums.net/showthread.php?14226-Resetting-(or-Trashing-)-the-Lightroom -Preferences-file
It survives an uninstall/reinstall.

Hello, Could someone help me with lightroom 6. I can't seem to buy the upgrade from lightroom 5 to 6 on the desktop. Thanks.

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Products
if that link doesn't work for you contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Hi, i had recently bought a toshiba 3.0, 1.5tb hdd and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD. The problem i am having now is, it wont connect to my TV or PS3? Can someone please help

Hi, i had recently bought a toshiba 3.0, 1.5tb hdd and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD. The problem i am having now is, it wont connect to my TV or PS3? Can someone please help

"....and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD"
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Recently downloaded Guitar Tuner app, didn't like it..deleted app..everytime I open apps icon it's banner is still there preventing me from accessing any other apps..how do I clear it away completely?

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I spotted this sollution from another user in relation to a similar problem:
Quit the app then reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
this work a treat..thanks to whoever it waas who originally posted this!

I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is inv

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