I am trying to manage my media from the computer but it keeps saying my session has timed out and I've tried it so many times. How can I successfully manage my media?

Hi Valeria07,
We want managing your media to be easy! It saddens me to hear that this is not occuring. Do you receive a specific error message when the browser times out? Have you tried using a different browser?
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Similar Messages

How do I stop my itunes from saying my session has timed out when i'm trying to download a song

How do I stop my itunes from saying my session has timed out when i'm trying to download a song

What troubleshooting steps have you tried so far?
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

Why do I get the error saying my session has timed out and to start the operation again from the beginning when trying to instal lion

I've purchased Lion from the app store and successfully installed it on three computers...however, now I'm receiving an error saying my session has timed out and to start the operation from the beginning??? Help..Thanks

This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software.

I tried purchasing songs and it keeps saying my session has timed out

I am trying to download songs and it keeps saying my session has timed out...how do i get aroudn this

I can purchase songs, then when it goes to download, it won't because the "network connection has timed out"
Help! How do I fix this problem!!

I am trying to download an album from ITUNES and I keep getting a "session has timed out" message with no further option but to try again. I get the same results. Anyone have any ideas?

I am trying to download and album off ITUNES but when I get to the billing site and attempt to purchase it, it gives me a message saying "Your Session has timed out." It gives me no other option that to try again and I just keep getting the same results. Anyone have any ideas on what I can do?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

Tried purchasing iTunes music. Put in my apple id and password then i was directed to a 'Terms and Conditions' page. I checked the box then clicked the 'accept' button next page read 'your Session has timed out ' try again with a Done button to click on

Tried purchasing music from the iTunes Store. When the window popped up I put in my apple id and password. Then I was directed to a 'Terms and Conditions' page. I checked the box next to the 'Yes I agree to these terms and conditions' - then clicked the 'accept' button next page read 'Your Session has timed out. Try again.' with a 'Done' button to click on. Oh the same thing happens when i try to download free iTunes. Yes I have tried & tried it again I even logged off and singed back in-- no joy
After accessing my iTunes account I was not able to change anything like my credit card number when I tried and was sent right to the 'Your session has timed out. Try again.'
The last time I purchased any anything was on September 25th 2011 and the 'terms & conditions' page was last updated on October 12, 2011
Does anyone have an idea to what is going on with my iTunes version 9.2.1 (5) and I can not upgrade to a higher version my iMac does not have the intel processor chip.Thank you for your time and help with this matter. You are greatly appreciated

I am having the same problem also! I posted on here about it, but no one has responded with ideas. I called technical support and e-mailed them, the only suggestions they gave was for the to turn off my firewall. But I didn't change anything, so it shouldn't suddenly stop working. Maybe this is just an iTunes issue? But it doesn't even recognize my account anymore, and I cannot log in now.
If you happen to get an answer, will you please let me know what works for you?
Thanks!

HT1918 I'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the probl

i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?

Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change

I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...

Hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help, hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help

hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help, hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

I have tried to rent a movie in iTunes twice in the last few hours, both times it says my session has timed out. I was browsing to begin with, but then tried closing iTunes

I have tried to rent a movie in iTunes twice in the last few hours. First I was browsing then tried to rent and was told my session had timed out. I closed iTunes and went directly to rent the specific movie and still the same response, session timed out. I completely logged out of iTunes, tried again 5 hours later, still the same timed out response. I have successfully rented, downloaded movies and watched them previously. Any similiar issues for anyone lately? Any ideas why this is happening?

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

My computer keeps saying "network connection has timed out" while trying to update what do i do, my computer keeps saying "network connection has timed out" while trying to update what do i do

my computer keeps saying "network connection timed out" when my update to IOS5 is almost finished. Do I need to do something else? can you give me the steps of how to update

If you also disabled the firewall. try the Manual Install in the following:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

Getting session has timed out while trying to redeem a gift card. have had no problem in the past. am running a g4 since 2002 with os 10.4 and itunes 9. have no internet problems and can connect to store ok. so far apple no help keeps blaming it on othrs

am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..

Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

I am attempting to go to the App store and cancel a recurring subscription. I click on my ID and then sign in and when I attept to go to any selection like manage apps or subscriptions or any thing else I get a message saying that my session has timed out

But once I sign in. I go to manage or any other selection and it tels me session has timed out and it kicks me back to the app store front.

You might want to double-check that you are trying to open the document with the latest version of Numbers that is in your main Applications folder, not the old version that is in a subfolder named iWork '09 or Numbers '09. Instead of just clicking the document, you could open the latest version of Numbers and then File > Open. Or you could "right-click> Open With ... and choose Numbers.app (3.5.2).
SG

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

thanks Razmee...I wasnt aware of this. For some reason I thought it was all backed up in itunes and sitting somewhere in the cloud, not on a hard drive. Should spend more time looking into this things....how have people time for this? I mean, I dont even have time to go to the shops and pick up my 4S upgrade!!
Thanks so much for your help

I am trying to manage my media from the computer but it keeps saying my session has timed out and I've tried it so many times. How can I successfully manage my media?

Similar Messages

Maybe you are looking for