I am trying to open a button on our website and in Firefox it tells me "there is a problem with Adobe Acorbat/Reader. If it is running, please exit and try again

It opens fine in internet explorer, it won't open in firefox.

Hi vsteglich-
I would recommend looking at this Support article on Acrobat reader. The problem may be with the version of Acrobat that you are running. This article will help you to troubleshoot your Adobe Acrobat program:
[[Using the Adobe Reader plugin with Firefox]]
I hope this helps!

Similar Messages

Error: there is a problem with Adobe Acrobat/Reader If it is running, please exit and try again.

I keep getting this message when trying to open a file.
Error: there is a problem with Adobe Acrobat/Reader If it is running, please exit and try again.

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

"there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh

I get an error window that says There is a problem with adobe acrobat reader if it is running please exit and try again. Alittle help here PLEASE!!

Can any one help me with this problem??

Hi garryw,
What version of Reader are you using, and are you on Mac OS or Windows? Do you get the same error when you try to print other PDF files, or is the problem specific to one PDF?
For starters, please try the solutions listed in this thread: Re: There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)
Let us know how it goes.
Best,
Sara

Every time I try to use Adobe Reader 10.0.1, my new tab opens, the pdf starts loading, the blue bar gets to complete, and i get an error saying "there is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again"

Firefox freezes, and i have to end it in task manager. It will though immediately work in IE. Using firefox 4.0.1, and the plugins seem to be up to date as well.

Hey guys sorry I am just getting back to ya'll, but I have fixed my problem. There was a registery key missing. I had to create the registry key EXE in acrobat and set the default string value. After doing so everything started working correctly.

There is a problem with Adobe Acrobat/Reader. If its running exit and try again (6:6)

Hi,
I am getting the above error message when I try to view a PDF document from within a website.
If I navigate to the folder location where the PDF is stored and launch it from there it will open without any problems. If I go to other PCs and try to launch the same files from the same website then they will be OK. It just appears to be from this one PC.
Abode Acrobat 9.1
Internet Explorer 8
Windows 7 (32bit)
I think the issue is that someone has tried to install Adobe Reader 10 on the same PC and it has failed and left something behind (am sure I read somewhere that Adobe Reader and Acrobat can't be on the same PC as it causes issues).
I've checked C:\Program Files\Adobe and removed all references to Reader. Done the same to the Registry. Could it have installed anything anywhere else? Is there a way to make sure a failed install has been removed completely?
Thanks,
Bruce

Hi Bruce33,
You can use the Acrobat cleaner tool to remove Acrobat / Reade completely from the machine.
You can download the tool from : http://labs.adobe.com/downloads/acrobatcleaner.html
Also make sure you update Acrobat 9 to the latest patch i.e. 9.5.5 and check.
Regards,
Rave

YOUR Message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)" keeps occuring when trying to read.

YOUR Message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)" keeps occuring when trying to read.

Hi tanjam38435898,
Please refer this thread Links as it seems relevant to your query : Re: Error Code 0:104
hope that helps
Regards,
Rahul

There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

We have Adobe Reader 8.1.3 set to open in the browser.
We are trying to open PDF files within IE Browser. While opening multiple documents in the IE Browser, we get "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." error, once we click on the "OK" button, PDF file opens in the Adobe reader. This happens randomly while some files open up in IE Browser and some files get the above mentioned error message and open in the Adobe Reader.
We need to open all the PDF files in the IE Browser. Any input is greatly appreciated.

I may be better off without the tool bar, but I have found anohter solution;
. Open Adobe Reader,
            go to edit menu,
            under Preferences
            go to Internet, uncheck "Display pdf in browser"
The pdf files then open, but not in the browser

There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)

There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)
Although I have found other threads in this forum relating to this error - none of the fixes appear to work. I've not found precisely the same error number (0:521), might I need a different fix for this? Has anyone else had the same error?
Just to note, this appears to be an issue with Internet Explorer 8 on Windows 7 while viewing pdfs 'in-browser' i.e. using the plugin. Other versions of IE on other machines and FF on the same machine work fine on the same pdfs. It also works if you right click the pdf, download and view it in Acrobat Reader 'locally'.
Any help greatly appreciated, I'm stumped.

We were getting the same error on a Win 7 machine which had Acrobat 7 (running in compatability mode) and Reader X installed. When the user was trying to open the link from an email the error 'There is a problem with Adobe Acrobat.....(0:521) would appear and the pdf would not load.
Investigating the problem I can across an article to uncheck the option "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet). Undertaking this procedure in Acrobat Reader X however, I could not uncheck this and the path the app was showing was for Acrobat 7!?!
Therefore, opened Acrobat 7 and undertook the same procedure. Unchecked the "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet) which I was able to do, saved and closed the application.
Rechecked Acrobat X and the "Display PDF in browser" could be deselected and the path was now for ..\Reader 10.0\Reader\AcroRd32.exe
Retried the original email with the link to the pdf and it now opens without error.
Not too sure if this will help but just thought I would share.

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)

Trying to open a streamed PDF in an IFRAME in Internet Explorer 9 on my Win7 64bit machine.
This results in the following dialog:
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)
The PDF is streamed (not read from disc) from a servlet in our Java WebSphere environment and the call looks like this:
https://intranetserver.com/myapplication/OpenDocumentServlet.pdf?documentToOpenID=1
The Servlet sets content-type header application/pdf and content-length and writes the bytes to the buffer.
Does the error dialog even come from Acrobat? When the dialog opens there is no active AcrReader process visible in task manager.
Please advise!
Meddelandet redigerades av: p b
Solved. Our IT dept. responsible for packaging and deployment repacked and redeployed 11.0.9. Unknown what changes were made to make it work.

I don't know what acrofix.exe is; can you explain?
Issue
Nothing happens when you launch Acrobat 30 days after installing a CS6 suite.
Solutions
Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
1.   Log in to your Windows computer as an Administrator.
2.   Click the following link to download the patch file:
Acrofix.zip
3.   When prompted "Do you want to open or save this file?,” click Open.
4.   Extract the file. The location varies depending on your operating system and the utility.
5.   Double-click the extracted Acrofix.exe to begin the execution.
6.   If the execution is successful, Command Prompt closes automatically.
7.   When the execution is complete, launch Acrobat.
or
Solution2: Install the patch for Acrobat installed as part of a CS6 using Command Prompt (Windows Only)
1. Run the Command Prompt as an Administrator.
2. Navigate to the location of the extracted hot fix in Solution 1 (Step 4).
3. Type Acrofix.exe to execute it.
4. If the execution is successful, Command Prompt shows Exit Code:0
5. When the execution is complete, launch Acrobat.
Solution 3: Reactivate Acrobat through another Suite product
I will try your cleaner, thanks
[private data removed]

When i try to open docs in mail box i get an error msg : there is a problem with adobe acrobat/read

when i try to open docs in mail box i get an error msg : "there is a problem with adobe acrobat/reader. If it is running please exit and try again (1014:1014)"

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

There is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101

I'm trying to access some web PDF files via SharePoint Application but i got this error message "there is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101"
my operating system is Win 7 and I'm using Adobe Acrobat Pro 11.0

I'm having the same problem. Only I have Windows XP and at the end of the error message it shows 103.103. Please let me know if and when you get an answer or remedy to this problem. Thanks!

There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:101

Hi
I have this problem with Adobe Reader 11.0.01. It displays this message "There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:1014). This is in Internet explorer when attempting to open Reader links.
This is on a Windows XP SP3 machine.
Please help me find a solution for this?

Try the Acrobat and Reader Cleaner tool. Then re-install.
http://labs.adobe.com/downloads/acrobatcleaner.html

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)
I keep getting that message when I try to open a PDF link from a webpage. When I open the Windows Task Manager under the Applications tab I do not see Adobe Acrobat/Reader listed at all.
How do I fix this problem?

I may as well answer my own question.
After typing "patch" and reading a few threads I found out how to fix it.
http://forums.adobe.com/message/4541936#4541936

HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

Have a look here > http://support.apple.com/kb/TS1646

I am trying to open a button on our website and in Firefox it tells me "there is a problem with Adobe Acorbat/Reader. If it is running, please exit and try again

Similar Messages

Maybe you are looking for