I am trying to open a document i just created in Pages. I get a message saying I need to download the update, but I have already done this. I tried restarting my Mac, no luck. What can i try next?
Cant open document I just created. A message pops up saying I need to download the latest update from the Apple store. But I have already done this.
Where did you create the document and where are you trying to open it.
Similar Messages
-
I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?
I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
You are welcome to post any specific errors you are able to discover within your installation log to this discussion. Since you are using Windows then Exit Code 15 could mean one of the following:
Installer database is corrupted
Update pending to your operating system
Improper permissions set for the Media.db
The installation log file should provide additional insight into the exact error you are experiencing. Please make sure to use the find command to look for the words 'ERROR' and 'FATAL' to locate the relevant error messages. -
I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?
Hi meliniesittigLCSW,
Where are you seeing that message? Do you already have Acrobat installed? If not, you can install it by following the instructions in this document: Creative Cloud Help | Install, update, or uninstall apps
Best,
Sara -
I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?
10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard -
I just tried to download a free sample of a magazine and received a message saying I need to free up space. The app is newsstand supported and I subscribe to 2 other magazines with a sum total of 3 issues. What am I doing wrong here. Do I need to add more memory space allotted to newsstand, and if so, how? Many thanks.
The GB size of the download file is the compressed size (like .zip or .dmg). When the file is installed/uncompressed it can be 2-3 times larger.
How much space is Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
I am having issues with Quicktime. It would not open, so I tried to "delete" it and re-intall. When I did that, it would not let me install it and I got a message saying it could not install because I already had it.
So, I guess what I need to know is how do I un-install Quicktime (even though the icon is gone) and then re-install it.
Thanks!Yes I had that problem this week. Did search in finder and dragged all files to trash,including any attempted down loads of updated quicktime, emptied, restarted and then down loaded latest version and all ok.
-
I can't download ios7 I have a message under the software update saying I need at least 3.4gb of space, I have more than that!
Hey there,
Thank you for using Apple Support Communities.
If the usage confirms that you have more than 3.4 GB available:
From: iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
Then I would restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would try updating through iTunes instead:
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Update your device using iTunes
Ensure that you're using the latest version of iTunes.
Connect your device to your computer using the included USB cable.
After iTunes opens, select your device when it appears in iTunes under Devices.
Click "Check for Update" in the Summary pane to check for available updates.
If an update is available, iTunes prompts you to download and install the update. Do not disconnect your device until the update has finished.
Regards,
Sterling -
since installing mountain lion i am unable to get street view on google maps
it asks me to download latest flash player to view street view which i do but still no joyHi, see if it's related to this...
About Safari 5.1.7 and Leopard Security Update 2012-003
Summary
Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
Products Affected
Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)
Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
1. Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
2. Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
3. If the browser is running, quit and restart it.
http://support.apple.com/kb/HT5271 -
What do I need to do to fix this problem?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
Started using Firefox 4 Betas (pilot test), I closed or logged off computer for a little then signed back on, automaticly had a request to allow Firefox to update so I selected to allow. Firefox updated to the 3.6.
So what happened to FireFox 4 Betas I had previously downloaded?The Firefox 4 betas by default are installed in a different location than Firefox 3.6. You appear to have opened Firefox 3.6 which would then update it to the latest version. You should still have the Firefox 4 beta installed. Check your program files to see if Firefox 4 beta is installed. The release version is normally found here - C:\Program Files\Mozilla Firefox\ and beta vesion in a folder with a name similar to C:\Program Files\Mozilla Firefox 4.0 Beta n\
For info the Firefox 4 release candidate is due out soon, though no date has been set it may be sometime in the next week. -
What can I try next? Adobe Reader on Mac not working. Repair installation/"shut down running..."
I am trying to fill out a form online which will not open and it says that I should install the latest version of Adobe Reader.
I have downloaded and tried to install Adobe Reader 9.4 on my Mac Book Pro. (computer software including Safari have been updated)
The form still does not appear on the screen, so I tried have been looking into what is wrong with Reader. One issue is when I select "about Adobe Plug-Ins" it seems that most of them have not been loaded. i.e. "Acrobat Accessibility"
Not sure what to do so I selected to "Repair Adobe Reader Installation" and this is what comes up:
"Select the optional components you would like to repair..."
This is what comes up:
"Adobe PDFViewer Safari Plugin View, fill-in and collaborate on Adobe PDFs within Safari"
I select that and then this message appears:
"Please shut down running applications
Adobe Reader requires Safari to be closed before it can install or remove the selected components. If you are running Safari, please close the application and then click OK to install selected components or remove unselected components. You may also press Cancel to install the selected components at a later time."
I have closed all running applications that I can think of and the message will not go away after I press "ok".
What can I try next?I tried this:
Manually uninstalling a plugin
If you can't use an uninstaller program to remove a plugin, you can remove it manually:
In the Location bar, type about:config and press Return.
The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!, to continue to the about:config page.
Search for the preference: plugin.expose_full_path.
Double-click on the plugin.expose_full_path preference in the list to change the value to true.
''''''''''' '''''Enter about:plugins into the Location bar to display the About Plugins page.
Each entry in the About Plugins page will have "File name:" followed by a path. Navigate to the folder shown for the plugin you want to remove.
Rename the file to something other than its normal name - e.g. npswf32 becomes Xnpswf32''''''''''''''''
Double-click on the plugin.expose_full_path preference in the list on the about:config page to change the value back to false to avoid exposing the plugin path to websites.
The plugin will be removed.
I can't select the file name to change it. It's just a list. -
I cannot open the pages document created on my ipad when using my Mac. I've tried downloading the update but it needs Maverick. I've tried downloading Maverick and it fails.
What OS version are you running?
Try the upgrade button here:
http://www.apple.com/osx/how-to-upgrade/ -
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Hi,
I Would like to know what I need to do to make work iWork"09 with my portable which has mac OS Lion 10.7.5 ; it does non open it because it says I need to do some updates but how can I do it if it does not open it ?
Thank YouWILL ANYONE ANSWER MY QUESTION? WHAT DO I HAVE TO DO TO GET A REPLY FOR MY CONUNDRUM/
-
Sometimes when I send an email with a Pages attachment it is tuned into a zip file and then I am unable to open the atttachment afterwards. I get a message saying I need a newer version of Pages in order to open the attachment. How can I get around this?
Carol,
The message saying you need a newer version indicates that you saved from a newer version and tried to open with an older version. This has nothing directly to do with whether the file was compressed and packaged in a .zip file.
If you have two versions of Pages on your computer, you must take care to note which of them you are using. You may want to delete a Dock alias to the older version and you may need to change the Finder preference for which version is set to automatically open .pages files.
Jerry
Maybe you are looking for
-
How do I move an audiobook to the audiobook folder from the music folder?
I imported an audiobook cd and its in the music folder. How do I move it to audiobook folder? Dell Windows XP Pro 30mhz, 1 gig RAM, 200 gb drive
-
Error in starting BI services of OBIEE 11g
Hi, while starting the BI services for OBIEE 11g. After entering the the user name and password for weblogic server. Iam getting as wls.alive. It is not proceeding and the process stops. The obiee page is not opening.
-
Hi experts We are having 2 system Landscape DEV & PRD, after releasing customizing request to RPD,we are unable find the changes, open the same request to see the few object i.e child request were missing in PRD, opened the same in DEV the child and
-
Moving an iTunes Library to a different Mac
I want to make a mac mini the main iTunes Library in the house (presently a PowerMac G5). Transferring the media files seems pretty straight forward but how do i go about moving the apps from one iTunes to another (want to use the mini to sync iPad/P
-
Description Faulting Application Path: C:\Program Files\Safari\Safari.exe Problem signature Problem Event Name: APPCRASH Application Name: Safari.exe Application Version: 5.34.57.2 Application Timestamp: 4f982b5e Fault Module Name: