I am trying to open a website that is using Microsoft content viewer, and the page does not show. Any ideas on how to view this site using firefox. It works on IE.

I am participating in an online class whose website uses Microsoft Content Viewer to view the class content. The browser opens a new page, but nothing is there. At the top of the tab it says Microsoft Content Viewer, and nothing else. Can anyone tell me how to view my course using Firefox? I would prefer not to use IE, but it works there.

When originally creating the pdf, you would need to choose another pdf conversion setting. In Word if you use the pdf menu, change your settings there: Adobe PDF > Change Conversion Settings. I would use High Quality Print instead. If you use the File > Print method, click the Properties button next to the Adobe PDF printer selection.
For your already created form, you can change the file so your users will not encounter issues. In Acrobat 9, which hopefully is similar in process to 8: Advanced > Preflight > Profile tab > PDF/A compliance > Remove PDF/A information.(You'll have to unsecure your form first).
You can read about PDF/A files in the Help.

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I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

The pdf is loading as html code. If you save it, it will download as :
605124.pdf.html
Change the extension to .pdf
And it opens and works perfectly, I just tested it:
Use this link to download it automatically:
http://saladeaula.estacio.br/arquivo.asp?dir=00/1020624/605124.pdf&num_seq=59828 4

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

I am trying to download my photos from my iphone to my computer, but the computer does not show the device or give me the option to import.

I am trying to download my photos from my iphone to my computer, but the computer does not show the device or give me the option to import.

Have you already confirmed that you trust the computer?
Launch iTunes, then connect your iPhone to the computer.
When prompted, confirm that you trust the computer.

HT1386 I am trying to sync my ipad3 to my itunes on a pc laptop, the ipad does not show up in the itunes left hand column. an ipod is already synced to the itunes. any suggestions welcome

I am trying to sync my ipad3 to my itunes on a pc laptop, the ipad does not show up in the itunes left hand column. an ipod is already synced to the itunes. any suggestions welcome

Hi lindaasw,
Welcome to the Support Communities!
Do you have the latest version of iTunes for Windows installed? I would turn on the sidebar and the menu bar just to make sure you are seeing everything. If the iPhone is still not recognized in iTunes, follow these troubleshooting steps:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

HT1386 Approximately 15 songs and one iBook I recently purchased did not sync properly, I tried doing it three times, only 20 seconds of each song would play, and the book is blank! Any thoughts on how to fix this?

Approximately 15 songs and one book I recently purchased did not sync properly. Once I hooked
It up to my iTunes, they will only play 10 seconds from her song, and the book is blank. Any suggestions?

OK. I managed to fix this. That's what I did:
1. In Finder, make copy the audio files that won't synchronize.
2. Rename the files e.g. appending a "2" at the end of the name.
3. Import the files in iTunes (drag and drop from Finder into iTunes' Library)
4. Rename the album in iTunes (e.g. also append a "2" at the end of the album's name)
5. Put the new files in a Playlist and synchronize
After that I removed the original files and changed the names back so that the copy is like the original was before.
I suppose the important thing is to make iTunes "think" that those are new files. Note that I did remove the files from iTunes and add them back without renaming or copying and it did not work. I supposse that the copying and/or renaming is important.
Hope this helps.
Regards,
Will

My Firefox 8 for Mac no longer will launch properly. It opens, and immediately hangs before loading the home page and connecting to any website. Does anyone have any ideas about how to correct this? Thanks!

All I get is a blank home page, along with a spinning beach ball. I cannot open the preferences to try to clear the cache, and must force quit to get out of Firefox. I have tried clearing the cache from the Library, and trashed the preferences file. I uninstalled the application, and reinstalled a newly downloaded application. I have restarted the computer many times, and run the disk utility to repair permissions. Nothing has worked. I have not added or upgraded anything on my computer since Firefox was working just a few days ago. Safari works fine connecting to the web. I have read through most of the support documents at Firefox Help, but cannot find anything that addresses this specific problem of hanging immediately after launch.

I have the exact same problem--and it just started around November 11, 2011. I have rebooted, reinstalled, and relaunched many times and Firefox just hangs on launch. Spinning beach ball of death and all that.
I have not installed any new software or changed anything on my computer.
Using Mac OS X 10.6.8, Aluminum Mac with 2.4 GHz Intel Core 2 Duo, 8 GB RAM.

Trying to set up Express to extend network. Had problems and now it does not show up in the Utility window? How can I overcome this?

It just blinks Yellow but will not show up in list so I can work with it. What do I do? Is it now a brick?

On the AirPort Extreme setup.....I assume that you did enter a check mark in the box next to "Allow this network to be extended"
Otherwise, the following instructions will be of no value.
Temporarily, connect the Ethenret cable from your computer to the AirPort Express (AX) and power up the AX in the same room or close proximity to the AirPort Extreme.
Open AirPort Utility, select the AX, and click Manual Setup
Click the Base Station tab just below the row of icons to name the AX, assign a device password (write that down) and adjust Time Zone settings
Click the Wireless tab next to the Base Station tab. Settings should look like this:
Wireless Mode = Extend a wireless network
Wireless Network Name = Same name as the AirPort Extreme wireless network
Check mark entered next to Allow Wireles Clients
Wireless Security = Same setting as the AirPort Exreme network
Wireless Password = Same password as the AirPort Extreme network
Confirm Password
Click Update
As soon as you see the message that the settings have been stored, close AirPort Utility and disconnect the Ethernet cable
Wait 40-45 seconds for the AX to restart and you should have a green light
Locate the AX approximately 1/2 the distance from the AirPort Extreme to the area that needs more wireless coverage and power it up
The AX should now be providing more wireless coverage

Trying to set up family share and the invitation does not show the accept decline option so we can't accept the invitation. Anyone know how to fix?

invitation to family share does not have the accept or decline option to choose

Several things here so let me attempt to clarify.
For iCloud the reason the contacts where removed from he other device is because you updated your contacts, in this case deleted them, and then iCloud updated the other device to match. By deleting the iCloud account on the device it will stop the device from using that iCloud account and therefore nothing will change on the other device. By using a seperate Apple ID you can still use the features of iCloud, Find My iPhone comes to mind, without your content (contacts, message etc.) merging with the other device
For iTunes, you cannot use two Apple IDs for one account however if you use the same account iTunes on your computer will keep the content on each device seperate very nicely. You can also configure the settings for iTunes and the App store on each device to keep the content from automatically downloading to the other device. What I meant by share apps and music is this. What happens if you find a game, lets say Minecraft, that you really like and it cost, as Mincraft cost, $6.99USD. You buy it and play for a while and then you realize that your husband really likes the game as well. If you both use the same Apple ID for iTunes he can download the $7.00ish game to his device at no additional charge. If you use seperate Apple IDs for iTunes well... it look like he will also be paying for the game to have it on his account. Same goes for Music and Movies
I hope that clears things up. Let me know if you have anymore question.

I can no longer use the address bar to change websites. I can block text with the mouse and input a new URL but when I hit the enter key or left click on the right arrow it has no effect and the page does not change.

Also Ctrl+Enter no longer adds www+.com to words entered in the address bar. I can use bookmarks to change to other web sites or my password manager. Re-booting my laptop makes no difference. Please help.

Hey CaptRobyn,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. It might be related to an extension. Then you should read [[Troubleshooting extensions and themes]].
Hopefully this helps!

Ios 6 version (iPad 2nd gen) just downloaded. opend program, tried to "enhance" a photo and it's now frozen. Any ideas on how to REboot this?

OK, I have iPad THIRD gen. Just downloaded ios6. then, downloaded ios6 version of iPhoto... all went well until I tied to "enhance" a photo.. it's frozen on a screen that states "Updating Photo."
Any tips, thoughts on how to uninstall, reboot.. whatever?? i can do NOTHING with iPhoto not.. it continually "updates" this one photo... help, please...

Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the iphoto for ios app until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart iPhoto for ios and see if it works normally.

When I open 'new' in Yahoo to write a new mail, the page does not show tabs from bold through to indentation. Can only see font and font size tabs

The only tabs on display are '''font''' and '''font size''' - nothing else. Tabs from bold to indentation are not visible.
Moreover the arrows to go '''up''' and '''down''' on emails are 'invisible' too.

You can middle-click or Ctrl left-click the Home button on the Navigation toolbar to open the Home page in a new tab.
You can look at one of these extensions:
* NewTabURL : https://addons.mozilla.org/firefox/addon/newtaburl/
* New Tab Homepage : https://addons.mozilla.org/firefox/addon/new-tab-homepage/

HT1535 HELP PLS - Trying to move music from a library to my iPod Shuffle and the "device" is not showing up on the left hand side of the window?

HI - I'm new to this, and can't get my iPod Shuffle to show as "device" to I can move music I've purchased on iTunes to my Shuffle. Any help is greatly appreciated.

Hello Shona,
I would be concerned too if my iPod was not appearing in iTunes. I recommend reviewing the following article when you are experiencing an issue like this:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Thank you for using Apple Support Communities.
Best,
Sheila M.

My iPod touch 4th gen iOS5.1.1 can't be recognised by my computer and I have tried different cables and usb ports but nothing has worked. The iPod is brand new and was only opened today. Any ideas on how to fix this?

I have just today recieved a brand new iPod Touch 4th generation iPod with the latest update. Everything else on the ipod is working and my computer is able to read the camera fine, but iTunes cannot recognise it - even after restarting and trying different USB ports and cables. There is nothing at all coming up on the device list and iTunes is working as it would if I had no iPod plugged in. This is my first iPod on this computer and I have already tried redownloading iTunes. My computer is a windows XP computer. Does anyone have any idea on how to fix this problem?

Since this is an XP machine, which version of iTunes do you have installed? Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad.

I have just updated iTunes on my laptop, and now when i plug my iPhone in, the device does not show up in iTunes. I have tried multiple wires and uninstalling and re-installing iTunes. What do i do?

I've just updated my iTunes on my laptop
And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
And i still have no luck
help!

Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591

I am trying to open a website that is using Microsoft content viewer, and the page does not show. Any ideas on how to view this site using firefox. It works on IE.

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