I am trying to open my itunes and it says itunes has stopped working, problem event says APPCRASH???
ITUNES OPENS AND THEN ERROR MESSAGE COMES UP SAYING ITUNES HAS STOPPED WORKING AND THE PREBLEM EVENT NAME SAYS APPCRASH WITH A LOAD OF OTHR INFO
UPDATED QUICKTIME BUT ITS STILL THE SAME, CANT UPGRADE ANY NEW VERSIONS AS IT WONT LET ME GET THAT FAR
ANY ADVICE??
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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Itunes has stopped working problem event name appcrash
Hi every one
I faceing this problem every time I tried lunch itunes, I tried to uninstall and reinstall itunes many time but still facing same problem
My OS is Win 7 64 bit
Thanks and waitingLets try something a little more draastic.
Do a complete uninstall of iTunes and related programs using the method here:
http://support.apple.com/kb/HT1923
restart you PC.
Download and install iTunes
http://www.apple.com/itunes/download/
If you need QuickTime it's here:
http://www.apple.com/quicktime/download/win.html -
I am new at this. Came to Adobe looking for tech support. Got gently nudged here. This is a part of a screenshot of my problem
Moving this discussion to the Photoshop General Discussion forum.
-
I found a solution for my "iTunes has stopped working" problem
iTunes was opening ok but would only play music; if I tried doing anything else like importing music or even navigating around it would crash with a "itunes has stopped working" message and shut down.
I uninstalled and reinstalled iTunes twice with no luck. I searched for hours for a solution and finally figured it out.
What the problem was is a corrupt user profile. I determined this by creating a new user account on my computer, opening itunes under this new account, and doing the things that would make it crash under my original account.
Since it worked fine under my new account, I had to then transfer all of my user profile info from my previous account to my new one. Which is kind of a pain in the butt but not too bad.
There are instructions for doing this on the Microsoft site. One thing to make sure if that you setup the new account as an admin (the way I did it, per the instructions, was to setup a third account that transferred the files from the original to the new account) and to share all files under the user profile with "Everyone" so that they can be copied and transferred. I did have trouble trying to copy all of the files at once and paste. It didn't work. So I ended up copying individual folders and pasting them into the new account. You only need to do this with the folders that contain your individual data, e.g. My Music, My Pictures, etc. The way I figured out which folders and files to transfer was trying to open them under the new account. If they wouldn't open, they didn't need to be transferred. Anyway, rely on Microsoft instructions for this, I'm not a computer wiz myself.
Hope this helps someone because it took me a couple of days to figure it out!Adobe CS4 products were never meant to be transferred. It breaks the licensing and you get this error.
There is a License Recovery tool for the Mac, download that from:
Error "Licensing has stopped working" | Mac OS
For OSX 10.7 and above you can try fixing it using the Python Script and Terminal app. If you succeed, this will save you from Plan B, reinstalling Photoshop and illustrator plus all the updates.
So basically
Open Terminal
Type sudo and leave a space
Then download and unpack the LicenseRecovery111 dmg.
Inside you will find the License Recovery folder and inside that you will see "LicenseRecover.py
Drag LicenseRecover.py into the Terminal Window and press "enter" You should see this:
Enter your admin password. Ignore the fact that the cursor does not move and press Enter again.
Follow the instructions, and when done, you can quit the Terminal.
It should then be repaired. Try starting your programs. -
"iTunes has stopped working" problem
Hello everyone!
When I opened my iTunes this morning, a dialog box that says "iTunes has stopped working" appeared. I tried to reboot my PC and reinstall iTunes but still the problem continues to show up. Can anybody help me?
Here are some that may help you figure out the solution. Im using Vista btw
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: StackHash_f4c9
Fault Module Version: 6.0.6001.18538
Fault Module Timestamp: 4cb733dc
Exception Code: c0000374
Exception Offset: 000b0dbc
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: f4c9
Additional Information 2: b4dfd03f46348f2e4333ae06a0f014f6
Additional Information 3: b7a9
Additional Information 4: af571f1efb4d64250a40363c4d77e983
Hope to hear from someone soon!You're welcome, Renzo!
The aftershocks continue, sadly. Some parts of the eastern suburbs are having to be abandoned, because the damage from the liquefaction effect would take several years to remediate (assuming that we don't get any further large 5s or 6s). Our house is okay, but services keep getting damaged after the large shocks.
Can't really tell when it's going to be over, too. Canterbury is situated over a mosaic of North-South-running and East-West-running faults created about 50 million years ago. They've mostly been dormant for a long time, but after the big quake in September a bunch of them have been destabilised. So they keep popping (which is what produces the ongoing big aftershocks). -
Itunes has stopped working problem , appcrash
Hi every one
I faceing this problem every time I tried lunch itunes, I tried to uninstall and reinstall itunes many time but still facing same problem
My OS is Win 7 64 bit
Thanks and waitingLets try something a little more draastic.
Do a complete uninstall of iTunes and related programs using the method here:
http://support.apple.com/kb/HT1923
restart you PC.
Download and install iTunes
http://www.apple.com/itunes/download/
If you need QuickTime it's here:
http://www.apple.com/quicktime/download/win.html -
ITunes has stopped working - iTunes 12.1
I just updated iTunes 12 to 12.1 on two Windows 7 x64 systems. On both systems, iTunes fails to run now although 12.0 ran perfectly.
Upon clicking on the iTunes program icon, I get a dialog:
Runtime Error!
Program: C:\Program Files\iTunes\iTunes.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
This is followed by a second Windows crash dialog on my first system:
iTunes has stopped working
Problem Signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.1.0.71
Application Timestamp: 54c76235
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 5315a05a
Exception Code: c000041d
Exception Offset: 000000000000940d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b956
Additional Information 2: b956b0c787c12b5653b9ee496e31c42e
Additional Information 3: 2fe2
Additional Information 4: 2fe2087e98073ca074b5d037e75ccb2c
On my second system, there is a slightly different failure:
iTunes has stopped working
Problem Signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.1.0.71
Application Timestamp: 54c76235
Fault Module Name: btmmhook.dll
Fault Module Version: 6.3.0.6300
Fault Module Timestamp: 4c5239cd
Exception Code: 40000015
Exception Offset: 000000000001a3ee
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 87cb
Additional Information 2: 87cb48742dd7844ff1df33721f990ecd
Additional Information 3: 9d5c
Additional Information 4: 9d5c064844e6d8e27291889a991b03f2
None of these failures ever occurred previously with my configurations (including 12.0) with iTunes. And no, the video compatibility version (64-bit installer with 32-bit payload) doesn't fix these problems either. And I cannot find any copy of the 12.0 version to revert to!!!
Clearly this update wasn't sufficiently tested before being released. Help!!!!
- DovFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2 -
I sync my iPad. iOS 4.3.3 with itune 10.4 can't sync photo. window shown.
Itune has stopped working and report these
app crash. ของQuickTime ครับ ลองหาจากอากู้แล้วยังไม่สามารถแก้ได้ครับ รบกวนตามรายละเอืยดด้านล่างครับ
itune has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.0.80
Application Timestamp: 4e262cf4
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 001cd746
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1054
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hello Robele
Check out the articles below for troubleshooting issue with iTunes, just pick the one that is for your operating system on your computer.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
ITunes has stopped working - would appreciate assistance
The only thing that was done was I backed up and synched two iPhone 5's. Several hours later I reopened iTunes and recieved the following error:
iTunes has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.5.5
Application Timestamp: 520e4d27
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83c8a
Exception Code: c06d007e
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Windows 7 Ultimate 64 bit
I have searched the forum but was unable to find any results. Thank you.Hi TxParamedic,
If you are having launch issues with iTunes, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Regards,
- Brenden -
I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.
If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.
Hi ajay-9,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is quitting unexpectedly on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy -
When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?
-
iTunes has stopped working on my PC with latest updates.
Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk
-
Itunes has stopped working when trying to open store
I have gone through the uninstall/reinstall many times. Redid host file. Flush dns. Have tried many things. I noticed on one conversation on here. To go to the Action Center and click on itunes. It is saying a fault in the webkit.dll. I have no clue what that means or what I need to do to fix the problem.
I did notice that when I uninstalled the last time that when I reinstalled I no longer had Quicktime. So installed that, but still no luck
I have Norton 360 and Windows 7 64 on my laptop. We also have a desktop with the same, but the desktop is able to open the store. I am a tad confused on why mine is not. I can open itunes see the library then when I hit the itunes store it sits for awhile then it comes up with itunes has stopped working. Please if someone could help.It shows in my downloads, starts downloading, and when it gets to the end of a song, I get the message "iTunes has stopped working" and choices to close or debug, etc.
Head into your Problem Reports and Solutions control panel (or the Windows 7 equivalent) and open your Problem History. Look for iTunes Problems reports that seemed to occur at the time that you had the Store troubles.
Open the reports and have a look through them. Do they all seem to say the same thing? If so, paste the contents of a typical report into a reply here. (Fingers crossed, that may give us a heads up on the cause of the errors.) -
As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP
Hi,
i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.
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