I am trying to print a document. The light comes on that the Cyan ink cartridge is out of ink

I am trying to print a document.  The light comes on that the Cyan ink cartridge is out of ink....it is at least half full...i have shaken it, disconnected the printer from power source and the pc...still will not stop flashing.  Oh, sorry...it is a hp business inkjet printer
Windows XP

It could be that the cartridge failed.  Replace it with a new one and check.
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