I am trying to purchase a free app from the apple store. But, It says that i must update my payment information. How can I purchase the free app without doing the process and acredit card?

I don't understand why it is asking for billing details for the purchase of a free app. do not have a credit card handy.

If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.

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HT201359 I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before?

I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before? My id [email protected]

I know it is not much money but it is about cheating! Apple opened a platform for innovation or for people rubbing each other?
It should not be allowed that people put a fake app and charge money for it. That is bad busienss practice and damages Apple more than any body else. I only lost 1 dollar but will cost Apple much more since it made an unhappy customer who will say about her bad experience to at least 10 other people.

I can't use up my store credit balance. I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. Help?

I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. How do I use up all my credit when I have $0.54?

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased ios 3.1.1 about 2 years ago when I got the ipod. I swapped out my old i touch at the genius bar at the apple store, so now i'm stuck with 1.1.5. How can I redeem the update i bought on this new swapped out?

I PURCHASED IOS 3.1.1 ABOUT 2 OR 3 YEARS AGO WHEN I GOT THE IPOD, I SWAPPED MY OLD I TOUCH AT THE GENIUS BAR AT THE APPLE STORE, SO NOW IM STUCK WITH 1..1.5. HOW CAN I REDEEM THE UPDATE I BOUGHT ON THIS NEW SWAPPED OUT?

Contact iTunes
Apple - Support - iTunes Store - Contact Us
If you have the same computer on which you originally did theupdate, have you trued restoring the iPod? The 3.1.1 update should stillbe on yur computer. It is located here on a PC
ipsw location

I have a Ipod 2g and want to download an app but it says that I must update but I can't because my Ipod is the highest IOS what do I do?

I want to download Minecraft but my ipod isn't a high enough IOS what do I do?

iOS 4.2 may the highest for your iPod but iOS 6 is now the highest one available.
If you want to run Minecraft you need a newer iPod with a newer version of iOS.
Allan

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

My free trial is over and I can't seem to purchase the $29.99 package because i am resident in Libya (north Africa). How can I purchase Adobe photoshop monthly package when i am living in Libya-My bank and credit card is based in UAE

My free trial is over and I can't seem to purchase the $29.99 package because i am resident in Libya (north Africa). How can I purchase Adobe photoshop monthly package when i am living in Libya…My bank and credit card is based in UAE…Where can i find on the Adobe support website details for which countries are supported to purchase the license. Also is the license i purchase based on which country i am in at the time of purchase, or on the Master card bank account location?

Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
Your country of record must match your location and credit card
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.

i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.

Have you checked your email's spam folder to make sure an email from Apple has not been put in there?

TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631)

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
Help would be much appreciated!

If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

HT204266 My new iPad, when I try to get something from the Apple Store it tells me that My account isnot vlaid for use inthe U.S.store. And to switch to the Australian store before purchasing, how do I do this?

My new iPad, when I try to get something from the Apple Store it tells me that My account i snot vlaid for use in the U.S.store. And to switch to the Australian store before purchasing, how do I do this? I am in Australia?

There are instructions on this page for creating an account without a credit card : http://support.apple.com/kb/HT2534
You can download a copy of the iPad manual from here : http://support.apple.com/manuals/ipad/

I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again.

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

You may be able to find your Apple ID at Look up your old and forgotten Apple ID

Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

I Just signed in to find the answer to this too. I started having the same trouble today.

I am trying to purchase a free app from the apple store. But, It says that i must update my payment information. How can I purchase the free app without doing the process and acredit card?

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