I am trying to purchase an app in the itumes store. It keeps asking me to sign in, then says this computer is not recognized. help

How do I sign on to itunes if it asks me to review my account information, then asks me to sign on again. Just round and round no answer.

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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TS1702 I purchased an app from the itunes store by direct debit. I now wish to cancell this subscription, but I can't seem to find out how to do it. Help I am going around in circles.

I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?

See here:
http://support.apple.com/kb/HT4098

I'm trying to purchase an app from the app store and getting an error message that says unable to verify my computer or device. Anyone have any suggestions?

I'm trying to purchase an app from the App Store but continually getting an error message that reads -"Unable to verify your device or computer". I can purchase apps from iTues with no issues at all, but not from the App Store. Any suggestions?

Read the article you linked

Trying to purchase an app on the ipod after the upgrade. Asking for security info, but after we answer the questions, we get "an error occured. We couldn't save your changes" on security info screen. HELP!

Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

Is this a pre-paid card thing? Or different billing address than your iTS account?

I am trying to download an app from the UK store but I am registered in Germany and my ID is not accepted in the UK store what can I do?

I am trying to download an app from the UK store but I am registered in Germany and my ID is not accepted in the UK store. The app in question is not available in the German store. What do I do?

agolin wrote:
Thanks,
this *****, anybody knows the reason why this isn't allowed?
Each country's governement sets the rules for commerce in their nation - so things like copyright can limit foreign use, plus tax laws and such. For any intellectual property (software, books, music, audio, video), it is mostly copyright restrictions that limit cross border retail sales.

HT5622 Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade.

Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks

I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

Were these songs purchased using another account?
" I opened a new iTunes account and copied the files to the new account. "
Do you mean to a new library?
Account is a user neame and password with which you purchase content.
A library is your collection of media.

Hello, I live in Russia and would like to purchase I-phone through the online store E-bay from a private individual. As in this case, the guarantee?

Hello, I live in Russia and would like to purchase I-phone through the online store E-bay from a private individual. As in this case, the guarantee?

Again, the iPhone warranty is NOT international. And, if I may offer unsolicited advice, buying from ebay is always risky. Most sellers are less then honest when it comes to iPhones. They might state that the iPhone is unlocked when it is not; it might not be really unlocked or might be hacked/jailbroken.
My advice to you is to buy in the country you intend to use the phone and buy it from a legitimate source such as Apple or an authorized reseller.

I purchased a apple av cable and a iPhone dock when I plug them in it says this accsesorie is not supported by iPhone.any tips??

I purchased a apple av cable and a iPhone dock when I plug them in it says this accsesorie is not supported by iPhone.any tips??

av mean audio video
audio video can be
composite
component
VGA
hdmi
some may not be supported by the older 3gs the page where you bought it should be clear on which items are supported

I was trying to download a free app from the iTunes Store,and was asked to update my method of payment. I did ,and was denied. Why was I denied if the app is free?

I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?

If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.

HT201303 I am trying to purchase an app from the Canadian itunes store.

How do I go about downloading an app from the Canadian itunes store? can anyone help?

You would have to be inside the borders of Canada AND have a credit card issued from Canada AND have a valid billing address in Canada.

HT4059 Hi, I'm trying to purchase a book from the iBooks store but when I open the app and go to open store it does not go to the library

I'm not able to open the iBooks library

Hello there, Summerrys.
The following Knowledge Base article reviews how to access the store from iBooks:
iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
http://support.apple.com/kb/HT4059
How do I access the iBooks Store?
An Internet connection is required. On iOS devices, iBooks includes the iBooks Store. Tap the iBooks icon and your bookshelf appears. In the upper corner, tap the Store button and the bookshelf flips around to reveal the iBooks Store. From the iBooks Store, you can browse books by title, author, or genre. You can also view featured books as well as books available on the New York Times bestseller lists (United States only). Tap on a book to see more details and download a free sample. When you buy a book, it will automatically appear on your iBooks bookshelf.
If you are using the iOS 7 app, you may want to try some of the recommended steps in the following Knowledge Base article for troubleshooting the application:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm trying to purchase a movie from the iTune store. I get a message that said cannot connect to iTune store. I want to know what I can do to fix this problem?

I have this problem since Hurricane Sandy hit, I had tried to purchase games and movies from the iTune store and it continues saying cannot connect to iTune store.

I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then.

I am trying to purchase an app in the itumes store. It keeps asking me to sign in, then says this computer is not recognized. help

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