I am trying to purchase an app on apple store, its saying my address is wrong
please help
I'm having the same issue, on two Apple ID's. My account information hasn't changed but it says that my address can't be verified. The weird thing is, they are taking $1.00 amounts out of my account everytime I try to verify my address to make purchases. On my second Apple ID, they took out $28.09 twice!!! They can't verify my address on either account, but they can take money out of my credit card? Sounds fishy to me ...they need to fix this mess ASAP!
Similar Messages
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???????????????/in the process of trying to purchase an app, it pops up and says please contact itunes to complete this tranaction
You probably need to contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
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Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
MiahReset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?
I don't know why but I suspect you are located in the Indian sub continent. Debit cards appear to be a problem here and while many are accepted in other countries, India seems to be an exception. Go to ...
Apple - Support - iTunes - Contact Us ... and ask for help. -
I PURCHASED AN APPLICATION FROM APPLE STORE. AN ERROR OCCURRED WHILST DOWNLOADING IT. IT WANTS ME TO REVERT BACK TO PURCHASES IN ITUNES, AS SOON AS I TAP ON "INSTALL" IT SHOWS THE SAME MESSAGE AGAIN. HOW DO I SOLVE IT PLEASE? IT SHOWS ON MY STATEMENT THAT I PURCHASED THE APPLICATION?
Try redownloading the app directly to the iPod by:
]Downloading past purchases from the App Store, iBookstore, and iTunes Store
It may be that iTunes is not signed into the account that purchased the app or that the computer is not authorized for that account.
iTunes Store: About authorization and deauthorization -
Im trying to download free apps on the app store, but it keeps on asking my credit card infos, i tried to put in my cc infos, but still cant download the free app, and sometimes i am gettin an error invalid pin, this is unusual to me, can u help me fix my ipad? :(
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Dear All,
I use my iPhone here in Afghanistan, and location of my Apple ID is set to US, I want to purchase some apps from Apple Store but when i enter my credit card details so it ask me for US's Credit Card, Even i could not find Afghanistan in the list of countries.
Can anyone assist me to solve this issue?
Thank You.Sorry, but there is no iTunes Store for Afghanistan and you are not allowed to use the iTunes Store of any other country, so unless you physically go to another country and have a valid payment method issued in that country (an Afghani credit card will not be accepted), you cannot purchase apps.
Regards. -
I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!
Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe -
I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
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How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
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trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.
Contact itunes support
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Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
So i sent a $25 itunes gift card to my friend through his email from my iphone and when he tried to purchase an app on both his phone and ipad 2 it is telling him to put in a sercurity code and answer his security questions when all he's trying to do is redeem the money to purchase the app!! Help me so i can help him lol
It is asking your security questions to verify your identity. To protect your account.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Trying to purchase an app and error message stating noble to sign in?
Trying to purchase an app and error message stating noble to sign in?
what error message?
is it "Starting noble to sign in" it say?
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