I am trying to purchase apps for a iPad mini from a iTunes gift card. When I try to complete the purchase it ask me two security questions that I do not know. I try to reset the security questions, but it is sending the email to another address
Trying to change my security questions - to purchase apps - cannot reset questions - as it does not have my correct email address on reset security. Help - how can I get correct password on security to reset.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
Similar Messages
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1- My itunes account was for uae store and i change it to the usa store by an itunes gift card , When i change it i lost all of my purchased and i cant do any updates for the apps and games what should i do to get them back .
2- Can I Transfer the amount to another Account .
and thnxCall Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I am trying to download FREE apps for my Ipad Mini however iOS is constantly asking me to verify my Bank Card details and not proceeding to download the app despite being free. Any help please ?
It just could be this;
Bank card authorization holds -
http://support.apple.com/kb/HT3702
If you can you can choose the None option and only put the card info in when you want to buy something. It also makes your account less suceptable to hackers as there is nothing that they can use to buy anything. -
Why do i get an error 8003 when trying to download apps for my IPAD?
why do i get an error 8003 when trying to download apps for my IPAD?
There's some advice on that one in the "Error -50," "-5000," "8003," "8008," or "-42023" section of the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have recently baught a iTunes gift card and I try to type in the code and it says it's invalid and I don't know what to do? Could anyone help?
No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/ -
What's the best voice recorder app for an iPad mini?
What's the best voice recorder app for an iPad mini?
All of the "Office" document editing applications on the iPad have limitations. Best try them out to see if they meet your needs.
iWork by Apple
Keynote
Numbers
Pages
DocsToGo
• VIEW/EDIT/CREATE Word & Excel files(Office 2007/2008/2010)
• VIEW PowerPoint, PDF, iWork, Text, .RTF, and more!
• Send & receive attached supported documents using the built-in Mail app
• FREE desktop application with your purchase! Compatible on Win & Mac allows you 2-way file sync with a WIFI connection.
• Open & Edit files within DocsToGo from any 3rd party app that supports the “Open In” feature
• Supports iTunes File Sharing via USB cable for manually moving files
https://itunes.apple.com/us/app/documents-to-go-office-suite/id317117961?mt=8
Office² HD
"Office² HD, the most intuitive and straightforward office document editor available on the iPad, makes it easy to open, view, create and edit Word (DOC & DOCX), Excel (XLS & XLSX), and PowerPoint (PPT & PPTX) files right from your iPad!"
https://itunes.apple.com/us/app/office2-hd/id364361728?mt=8
Quickoffice Pro HD
Create and edit ALL Microsoft® Office -- document, spreadsheet, and presentation formats, as well as view PDF files, on the go. Our advanced file manager lets you manage local files, access Google Drive or other cloud accounts, and works with your iPad email attachments so you can work anywhere, anytime - online and offline.
https://itunes.apple.com/us/app/quickoffice-pro-hd-edit-office/id376212724?mt=8
nsdjoey presents ways to edit office documents in this web page:
https://discussions.apple.com/message/21953221#21953221 -
I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)
I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem. -
how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
jen19 wrote:
how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
Just buy something. -
I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it
Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
If nothing shows then try logging out and back into your account on the computer/device that you are using.
Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance -
HT2534 What is iTune gift card? How can i get the code from this?
What's iTune gift card? How can i get the code from this?
"What's iTune gift card?"
It is a gift card like any other gift card. It is a card that contains credit for purchases in the itunes store.
"How can i get the code from this?"
Genreally there is a scratch of area under which the code lies. -
Can i Gift a Song By Purchasing it from an iTunes Gift Card?
Ok So i have this friend that i want to Gift a song to in iTunes Store, The song is not yet released (It's Britney's New Single Hold it against Me)
So Can i Gift him the Song By Purchasing it from an iTunes Gift Card? or i must use a credit card?
please answer asap!So Can i Gift him the Song By Purchasing it from an iTunes Gift Card?
No. The money redeemed from the card is for you and only you. It can't be used for any sort of gift.
(56051) -
I received a $ 25 iTunes gift card - when I cashed in some air miles points. Unfortunately the label on the back was covered in tape and when I tried to remove the tape and the label I found that there were only 15 numbers out of the sixteen. How can I find out what the number/letter is that is missing? If I provide you with the GCA # will that help?
Please get back to me,Consult this handy guide: iTunes Store: Invalid, inactive, or illegible codes
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I lose the number of a iTunes gift card when I scratch it!
Can I recover my code for a damash itunes gift card?
Might try Apple's Express Lane here...
https://expresslane.apple.com/GetproductgroupList.do;jsessionid=JLnWT6BGcHkwyFqB 11MpQcpQtgFXG20qQ1Jw0225y8RzvvTvG2LJ!366161809 -
I had 10$ in my apple id and I bought two other 10$ itunes gift card when I reedeemed them I've got 30$ in my account but when I wanted to purchase 19.99$ from clash of clans game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left and there was no gems in my game.
What happend to this 26.69$?I'm sure i didnt bought anything else.Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT2736 How can I gift an album with the money I have redeem from an iTunes gift card?
How can I gift an album with the money I have redeem from an iTunes gift card?
Sorry, but you cannot. To give a gift to someone else, you will need to provide a credit card.
Regards.
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