I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

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When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?

When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?

Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75535)

How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account

How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account? Please assist.

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

I can't make purchases at the iTunes store because it is asking me to answer two security questions I don't know the answer to....how can I get them changed or past this?

I can't make purchases on my iTunes acct as I am being asked to answer security questions I don't know the answers to...how do I get this reset so I can make purchases?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96612)

How to reset security questions?? Wanted to make a purchase but won't let me since it's my first time so I have to answer security questions which i have forgotten and won't let me change when managing my apple id account

i wanted to make a purchase on the app store but it will not let me since it is my first time I have to answer my security questions. Those of which I do not remember at all, i also have no way in resetting them when loginning into my apple ID since i have to answer my security questions to be able to change them. That fustrates since I've contacted apple support at least 3 times now and still no answer at all. Please help me I just wanted to to buy some apps.

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers. It does not let me reset my security questions even using a rescue email. Help!!!

I feel like I'm in an infinite loop. I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered. Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password. This is my first time trying to use this account and I can't get around the security questions. Can anyone help me? I just want to download some music to my mini iPad.

Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90077)

HT201209 I want to buy an app but it's making me answer questions that I have forgotten the answer too

I want to buy an app but it's making me answeer two questions that I don't know the answer too

Welcome to the Apple Community.
Contact Apple through iTunes Store Support

My apple id is locked due to trying to answer my security questions i have forgotten the answers to

please help me unlock my apple id, it has been locked because i have tried too many times to answer my security questions that i have forgotten the answers to. the help setttings told me that there would be a link saying "forget answers? send an email to reset the questions" but when i tried there wasnt anything there saying that, it was just blank.
if you could help me in anyway that would be amazingly helpful xx thank you

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95027)

HT201210 i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it say that it cant be restored because the firmware file is not compatible. Is there any way to fix this problem

i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?

Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com

HT201363 It appears that I have forgotten the answers I entered for my security questions. How can I rectify this issue?

I am trying to download music however because I have a new computer it is asking me to enter a security questions. I have forgotten what I entered as the answers. I can not figure out how to create new security questins without having to recreate a new password.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103457)

TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

HT201272 is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?

is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

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