I am trying to purchase something on the App Store and it won't allow me to do so

I tried purchasing something to add to the Real Steel App for my son and it won't let me. I have sufficient funds. However, it's my husbands iPad and he had installed the Real Steel App. I thought I had to uninstall it and reinstall it under an iTunes account I created. After doing so it still would not let me make the purchase.

Hi,
I attempted what you suggested and it still denies me purchase of the Real Steel 20 Robot Pack. There is a sale to buy it and I am trying to purchase it before it's over.

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I'm trying to purchase something from the App Store and it keeps saying Error, try again later. Why is this happening?

Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.

Restart your computer and try again
never hurts to try. ha

I want to purchase something from the App Store and it is asking me questions that I don't remember answers to and I don't remember my email password

I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

I just downloaded Mountain Lion yesterday from the App Store and it won't install. I stopped it when it wouldn't do anything all day and now how do i restart the installation process?

Uaually when you purchase something from the app store and it has downloaded, you see an install button. I found nothing of that nature. I have a late model 2009 mac mini with plenty of memory and plenty of disk space. What am I missing?

Never mind, I see it's Mountain Lion.
Can you check in your Applications Folder to see if the installer is still there. You are confused on some things, because the installer should be giving you a DOWNLOAD text on the purchases page, not install.

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016)

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but not

Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
Miah

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Do receipts get delivered to your address when you purchase something on the App Store?

When you buy something,does a receipt get delivered to your Billing Address?

Welcome to Apple Support Communities
When you purchase something in the App Store or iTunes Store, you will receive the bill by email, which includes your billing address, your contact information and the order number, but nothing else

Everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

Readers here are other Users like you. You need Apple Customer Service. call them.

TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My phone will not let me purchase things from the app store and it says I should contact support when I try

my phone will not let me purchase things from the app store and it says I should contact support when I try

Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB

I purchased quicken through the app store and it will not download. Can I get a refund for the app?

I purchased quicken through the app store and it will not download. Can I get a refund for the app?

Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection

I have purchased Keynote from the app store, and downloaded it, but cannot see it to install on my MacBook Air?

I have purchased Keynote from the app store to use on my MacBook Air, but I cannot find it on the computer, and so I cannot install it.
What else do I need to do?

ros100 wrote:
I am confused!
Me too. Have you purchased Keynote via the App Store app in your Mac's dock or Applications folder? ...Purchasing Keynote for iPhone/iPad still requires that you purchase the Mac version separately:
https://itunes.apple.com/us/app/keynote/id409183694

After purchasing something from the i store and dowloading it , I can only syn it on my i phoone if i delete all my apps

After purchasing something from the istore and downloading it . I can then only syn it on my i phone if I delete all my apps

Cameron_From_QLD wrote:
I think I may have downloaded the one for iPad/iPhone.. Does it make any difference to the one for a MacBook Air?
Yes. You cannot Use that Version on any computer.

My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...

Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H.

I am trying to purchase something on the App Store and it won't allow me to do so

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