I AM TRYING TO PUT PHOTOSHOP ELEMENTS 11 ON MY NEW LAP TOP AS MY OLD ONE BROCK BUT FINDING IT HARD TO

I AM TRYING TO PUT ELEMENTS 11 ON MY NEW LAP TOP BUT CANT WHY . I AM LOG,ED IN .

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  • Why am I getting an invalid serial number response when trying to install Photoshop Elements 10 on my new Windows 8.1 PC. It worked perfectly well on old now defunct Windows Vista PC

    i'm not able to install Photoshop Elements 10 on my new PC. I'm told the serial number is invalid. Why? It has 24 digits separated into 4 digits at a time by hyphens. Am I typing it wrongly?

    i just had same issue.  never installed on old pc which is a window 7 convert from xp.  Now installing on laptop dell win 8, would not accept number. so i decided to install on the win 7 old pc (which has no firewall security because I'm dumping machine)  and it worked.  So I turned off firewall on win 8 machine and it worked.  I had read that  you should turn off the fire wall.  Try that.  Di

  • I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    There's been a few of these today. I think there must be a problem with the redemption server and you probably just need to wait a while and try again.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Trying to download Photoshop Elements 9 on to my tablet.  I have my S/N.  I down loaded the files –PhotoshopElements_9_LS15 – but can not open.

    Trying to download Photoshop Elements 9 on to my tablet.  I have my S/N.  I down loaded the files –PhotoshopElements_9_LS15 – but can not open.

    you need both the 7z and exe files.  put both in the same directory and click (or double click) the exe.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

    What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

    You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

  • Error trying to backup photoshop elements 4.

    Error trying to backup photoshop elements 4.  Getting windows error:  unable to save all data for file b0000408.jpg  data lost  try to save this file elsewhere; 
    and getting photoshop error "error encountered while writing file"  and a bunch of numbers.
    I have backed up to this device without problems.

    Thank you for your reply.
    I have tried the backup multiple times and it crashes in different places each time - it seems.
    I did the select all and "ctrl W".  This did nothing.  Did you really mean "ctrl + W"?  Remember I have version 4.0.
    I was able to do a successful back up onto a drive that has none of my pictures on it.  Could this be the problem?  I have an external hard drive that I have been using for my backups which have been working just fine.  I recently started storing my pictures in my catalog on this external hard drive.  Since then, I have not been able to back up to that drive.  Nor have I been able to back up to any other drive that has pictures on it.

  • My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
    Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

  • Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    Elements 13. Can I update my OS?
    Sent from my iPhone

  • I'm trying to install Photoshop Elements 10 onto Windows XP sp 3. I'm getting error 1335

    Hi,
    I'm trying to install Photoshop Elements 10 onto a Windows XP sp3 PC. The installer is giving me an error with data13.cab
    Have error checked the hard drive
    Have defragged the hard drive
    Have tried install from internal DVD drive
    Have tried install from network copy of the install DVD (made from a different DVD drive)
    Have tried install logged into Windows as a brand new user account.
    Installer can't get Element_StarFrameCircle.psd, although windows seems happy enough with the cab file.
    Have downloaded trial version from Adobe website but that wouldn't run either (exe file is corrupt, but this is mentioned as a possibility on the web site)
    Any ideas?
    Thanks,
    Stuart

    Stuard_Hubbard I would recommend following the steps listed in Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows.  The error is indicating there is either a problem with your installation media or the Windows Installer Service installed on your computer.  Please feel free to respond to this thread if you have any questions about the steps listed within the document.

  • I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

    I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • I'm trying to install Photoshop Elements 11

    I'm trying to install photoshop elements 11 and when I go to enter the serial numbers, the alphabetical letters wont enter...only the numerals...what's up?

    You didn't read the isntructions in teh package, that's up.
    Serial number retrieval process FAQ | Point-of-sale activation products
    Mylenium

  • I'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get :    You can't open the application "Setup.exe" because Microsoft Windows applications are not supported on OS X.

    i'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can’t open the application “Setup.exe” because Microsoft Windows applications are not supported on OS X.  The premiere elements 12 out of the same box loaded just fine.

    An .exe file means you have the windows version. Go get the mac version:
    Download Photoshop Elements products | 12, 11, 10
    but I hope you have a mac serial number.

  • Trying to install Photoshop Elements 13 - I'm getting an "Exit:  34 code" failure.  Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.

    Trying to install Photoshop Elements 13 - I'm getting an "Exit:  34 code" failure.  Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.

    Jive is the forum hosting provider which Adobe uses.  If you are receiving e-mail updates about Jive then it is likely due to the forum notifications.
    Steve Miller I am so sorry I see that you updated case 186454198 on 3/20/15 but you have not received a response since then.  I have asked that a member of our support team contact you directly at the phone number we have on file.  Please feel free to update this discussion if you continue to experience difficulties.
    I would recommend reviewing the installation log files for the update you are trying to apply to determine the cause of the error.  You can find details on how to locate and interpret the installation log files at https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.htm l.  You are welcome to update this discussion with any errors which you are able to locate.

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