I am trying to re-install acrobat 9 on a new computer.

I am trying to re-install acrobat 9 on a new computer.  I have the serial #. It downloads ok, then shows me a scree with the verified serial #.  the next screen is an update form and it doesn't recognize my acrobat 8 serial # so I can't complete.
this is a windows 7 machine. 64 bit.

I downloaded the installer and ran the execution file.

Similar Messages

  • I am trying to re-instal Acrobat Pro on my computer after changing OS and resetting everything. I am using the CC panel for intallation. It shows it installed and won't let me install it.

    I am trying to re-instal Acrobat Pro on my computer after changing OS and resetting everything. I am using the CC panel for installation. It shows it installed and won't let me install it. I doubled check everything on my computer and it is not installed. Even more, all my PDF files now show an HTML extension rather that PDF and only opens in my browser, which means the program is not here.
    How to re-install it, please, when the CC panel installer won't let me do it? Thanks!

    Try "Pacifist"!
    Pacifist is an application for Mac OS X that opens up .pkg installer packages, .dmg disk images, .zip, .tar, .tar.gz, .tar.bz2, .pax, and .xar archives, and more, and lets you install individual files out of them. This is useful if you need to install just one file out of a package instead of the entire package

  • How do I install Acrobat on a new computer?

    How do I install Acrobat on a new computer?

    The same way you would have on an older computer. You run the install program from the CD or the download you saved. You will need the S/N to complete the install. If you are no longer going to use the old computer, be sure to deactivate Acrobat on that machine.

  • Old computer has died, need to install acrobat pro onto new computer

    hi all, have a new computer ans need to install acrobat pro onto new one

    Hi Clifford,
    Kindly try the below mentoined link.
    Acrobat
    XI, X | 9, 8 | 7
    If you have Creative Cloud version.
    Creative Cloud Help | Download, install, update, or uninstall apps
    Thanks,
    Atul Saini

  • Can't install Acrobat 8 on New Computer w/Windows 7 64bit

    The install hangs near to completion when tryng to load "Reader for Word.smrd"
    It says "Error 1305. Error ready from file C:\Program Files(x86)\Adobe\Acrobata 8.0\PDFMaker\Office\Reader for Word.smrd. Verify that file exists and that you can access it."
    Please help if you can. Thanks!

    You may be somewhat successful if you update AA8. 64bit systems required at least AA8.2 under XP as I recall. Some folks have been successful with AA8 on Win7, not sure about the 64bit version. However, it is not supported and you will likely run into something along the way that fails. Since PDFMaker is mentioned, that will lilkely not work anyway with a new machine. I am assuming that you probably have OFFICE 2010 with the new system that requires AA X.

  • Installing acrobat pro to new computer without disk drive

    i recently purchased a new mac that does not have a disc drive.  i'd like to install adobe acrobat from the disk that i purchased with my old computer.  how do i do this?  possible to get a download code to do from online?

    You could copy the contents of that DVD to a Flash drive and then copy those contents from the Flash drive to your desktop of your new Mac. You could also download the ESD (Electronic Service Download ) of your version of Acrobat from the links below and then install it.
    Download Acrobat products | Standard, Pro | XI, X

  • How do i install Acrobat on a new computer from dropbox

    I bought a Surface 2 tablet running windows 8.  I transferred my files (including Acrobat 9) from my old laptop to dropbox.  How do I get Acrobat from dropbox to my tablet?

    You have to use the installer and serial number from the original purchase. You cannot transfer software by copying files.

  • My computer crashed and cannot be recovered. When installing Acrobat on the new computer it says I've activated my serial number too many times, and need to uninstall in order to reinstall on this computer. I cannot uninstall on the old computer

    How can I resolve this?

    Hi davidm7376952,
    Please follow the Still Need Help' contact us option & initiate a chat for help :  Contact Customer Care
    Regards,
    Aadesh

  • I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

    I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?

    Hi Shane,
    Please download Acrobat X Pro from the link below.
    http://www.adobe.com/downloads/other-downloads.html
    Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
    This should install and activate Acrobat X Pro on the machine.
    Regards,
    Anand

  • I am trying to re-install Acrobat Standard 9 on new laptop.  Only Acrobat Pro 9 available on Web download.  How can I re-download 9?

    I am trying to re-install Acrobat Standard 9 on a new laptop.  I have the correct serial number, but when I try to download from the Adobe website only Acrobat Pro 9 will download and it states my serial number is incorrect.  How to resolve?

    You can search the forum for where they have indicated use by PM. That is what I would have to do also. The other option is to wait and see if one of them drops by and will give it to you. Probably a long wait.
    In the meantime, try Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools. The link is down about 4 screens.

  • Trying to re-install Acrobat 8 and it's saying I need Internet Explorer 4.0 or greater installed. I have IE 11 installed so not sure what to do., Trying to re-install the full Acrobat 8 program and it's saying I need Internet Explorer 4.0 or greater insta

    Trying to re-install Acrobat 8 and it's saying I need Internet Explorer 4.0 or greater installed. I have IE 11 installed so not sure why I'm getting that message.

    Acrobat 8 needs IE 6.0 not 4.0
    1) Try installing using MSI file instead of setup.exe.
    2) Enable MSI logging and provide the MSI log. Steps to enable MSI logging can be found here http://support.microsoft.com/en-us/kb/223300
    3) What is the version of shdocvw.dll in "C:\Windows\System32" folder and in "C:\Windows\SysWOW64" (exists only on a 64 bit machine) folder.

  • Trying to install acrobat x on 2nd computer at home

    How do i install acrobat x on 2nd computer at home. i find it on my adobe but there is no download.

    Do you still have the downloaded installer on your original computer?  If so, transfer it from there.
    If not, try downloading the installer from http://technolux.blogspot.jp/2011/02/adobe-direct-download-links-less-akamai.html
    You must follow the download instructions some two pages down from the top; otherwise you won't be able to get your download.  The download links start some further two pages down.

  • Trying to install cs5 on a new computer running windows 8.1

    I am trying to install cs5 onto my new computer that is running windows 8.1 and the program will not show up or auto run

    navigate to your disk and click setup.
    or download the installation files.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Invalid Serial Number when installing Acrobat 9 on new PC

    Invalid Serial Number when installing Acrobat 9 on new PC

    I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
    Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
    Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
    Issue
    When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
    Solution
    Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
    Navigate to the following folder:
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
    The following two files should appear in this folder:
    AdobeConfig.xml
    AdobeConfig.xml.aiwbf
    Delete the AdobeConfig.xml file.
    Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
    Launch Acrobat 8 Standard.
    Additional Information
    On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

  • Old computer died and I am trying to install Illustrator CS5 on new computer. Last version I had before CS5 was/is Illustrator 10, which has been installed in new computer. CS5 install says I need CS2,3, or 4 before installing 5, but old computer went dir

    Old computer died and I am trying to install Illustrator CS5 on new computer.
    Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
    CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
    How can I repeat this 10 to CS5 install?

    It does not seem likely that CS6 was upgraded from version 10.  You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
    You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Maybe you are looking for