I am trying to re-install LR on my computer but it will not accept my activation code.

It keeps giving me a red X next to the boxes, but I know I have typed it in right and it's the correct code.

If you are actually using the serial number that was e-mailed to you after you verified your qualification as a student, and if that serial number is not working, then you will probably have to contact customer support. I was concerned that perhaps you were entering the number on the package. But it sounds like you are not doing that.

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Trying to install Lightroom 5 on 2nd device, LR will not accept my licence code

I'm switching across from Aperture to LR5 and have successfully purchased and installed LR5 on my desktop. I have now downloaded a trial version onto my laptop, but when I tap in my licence code it will not allow me to proceed. I understand LR5 will allow me to use it on a max of 2 devices but clearly I need help!

I tend to agree with John, this is usually the issue (particularly since Adobe seem to hide the perpetual version download).
Also the latest version is 5.6 (both perpetual and CC), not sure where you could have downloaded 5.4 from.
This the site for the 5.6 perpetual version for PC:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6
And this for Mac:
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
I'd try uninstalling the 5.4 and then using the relevant link above. Good luck.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

I am trying to install cs5.5 on a new computer but it will not acceot my serial number

I am trying to install cs5.5 on a new computer but it will not acceot my serial number

CatB4Adobe wrote:
3.0 was on two (old) machines no longer in use.
I take that to mean you never deactivated the 2 old machines. So you're stuck. You need to contact customer care via online Chat.
Contact Customer Care
Nancy O.

I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial

I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial #. How can I get it to allow me to continue using my software?

If you had registered your CS3, you can get the serial number from your Adobe account when you log in through the Adobe corporate web site. Just go to My Products to find it in your account.
Adobe applications show you a truncated s/n to discourage software piracy. Legitimate Adobe s/ns have 24 digits.

My XP laptop previously had Firefox installed, then uninstalled, then reinstalled but it will not open. I tried the recommended fixes but no go. It is fine in my XP PC.

My XP laptop previously had Firefox installed, then uninstalled, then reinstalled but it will not open. I tried the recommended fixes but no go. It is fine in my XP PC.

iOS: Device not recognized in iTunes for Windows

Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number

Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.

Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
Gene

Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?

Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?

Yipper45 wrote:
Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
Where are you trying to get Flash Player from? Downloading is different from installing but many malicious websites offer to supply Flash Player as a means of installing malicious software and gathering personal information (e.g., passwords). You should get Adobe Flash only from Adobe and this link lets you download the full installer (Mac OS X (Intel) DMG) and run it locally. At that point OS X will ask for your password and if you've been using it successfully for other purposes (e.g., changing some items in System Preferences), it should work there too. Note that once Flash Player is installed, a Preference panel is installed too, and in it you can authorize Adobe to update Flash automatically.

HT5622 I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it. Please help! thanks in advance.

I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.

I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?

I'm a CC member and I've downloaded and installed Adobe Flash Professional CC, but it will not open. How should I proceed?

I'm a CC member and I've downloaded and installed Adobe Flash Professional CC, but it will not open. How should I proceed?

You can try:
creative cloud desktop failed to install
Downloading and installing desktop apps from Creative Cloud
Problems with Creative Cloud (apps not starting)
Hope it helps you.
Regards
Rajshree

I am trying to load my library on the new computer but it will not let me import. the shared library disappears when i shut the original computer off.

I am trying to load my library on the new computer but it will not let me import. when i shut off the old computer the shared library disappears.

Yeah... that's exactly the way it is supposed to work. Sharing the library does not move it anywhere.
To move the library to the new computer, copy the entire iTunes folder from the old computer to the new computer.

I have elements 7 installed on my windows 8 computer and it will not accept my serial number

I have elements 7 installed on my windows 8 computer and it will not accept my serial number

You can download the updates from here:
windows
Adobe - Photoshop Elements : For Windows
mac
Adobe - Photoshop Elements : For Macintosh
There is no longer anything to sign in to.
See this for more info and solutions:
http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

TS2972 I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas?

I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas? Sometimes I can connect though computer and get all my movies but usually I can not connect though the network.

thank you Diesel vdub this helps but I just need to clarify - I understand about copying the intire folder ( cool thanks ) for the second part though, you are saying I can not do this if the 2nd computer does not have internet access? ( which you seem to be saying - bother! )
many thanks
Glenda

I tried to restore my iphone to factory settings but it will not load. In itunes it says "veryfing iphone software" what can i do?

I tried to restore my iPhone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?

Put the iPhone in DFU mode*. Connect in iTunes and restore.
*Use Google.

TS3212 I'm trying to download i tunes for windows 8 but it will not complete the process?

I'm trying to download i tunes for windows 8 but it will not complete the process

does it give you an error message?

I am trying to re-install LR on my computer but it will not accept my activation code.

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