I am trying to reach someone to dispute a $20. charge on my card that I did not authorize.

I cannot reach anyone on the phone to dispute a charge on my card. They sent me here and I cannot find a place to do so either.

You can submit a support ticket via the web support at https://getsupport.apple.com/Issues.action (use purchases, billing and redemption)

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HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

I have charges on my account that I did not approve. Someone please contact me.

I was charged double for a purchase I made. Can someone please contact me.

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

If i have charges on my account that i did not purchase. How do i dispute them with I Tunes?

Hello

If you believe that you have been hacked, then change your password and alert your credit card company (discuss reimbursement with them).

HT201210 I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with prompt to restore, phone w/screen with iTunes symbol and can't use.

I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.

yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries

I need to speak to a person. My bank card has been charged over $500 in fees from Itunes that I did not make. I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

I need to speak to a person on the phone. I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges. His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening. I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit. Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card. Something is very messed up!!!! Amhit said he would get me a credit and call me the next day...surprise he never called. I NEED HELP!!!!!!!!!!!!

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Charges have been made to my bank account from iTunes that I did not make . How can I speak to someone about this matter.

I have charges madero my bank account that I did not make. How can I speak to a live person? I show nothing on my account as purchased. The purchase on bank account says itunes store purchase. I think someone hacked my account. Any help?

Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
There is currently no way to do this on your own.
And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

In the libary of iPhoto I do have double pictures only in the year 2006. Can someone please tell me how to remove the double pictures. I did rebuilt the libary but that solution did not help me any further.

In the libary of iPhoto I do have double pictures only in the year 2006. Can someone please tell me how to remove the double pictures. I did rebuilt the libary but that solution did not help me any further.

I think the warning is very clear.
What warning? Where do you say that this plan you suggest will lose at least some, and possibly a whole lot of metadata, plus the original files of edited photos. This is significant dataloss. And you should warn people that this is the case.
While your metadata and originals may not be important to you, that is not necessarily the case for other users.
Fourthly, and last, cleaning the iPhoto library should be done at least once per year
This is nonsense. The iPhoto Library has no need of "cleaning" and certainly not in any way that trashes a whole lot of data.
I'm very impressed that you assess the application based on the sound of the name. It's not a common way to review applications, but I'm sure it has some merit.
FWIW it has been recommended on this - and other - sites for many years and has proven safe and effective.
Regards
TD

HT4060 Is it normal for someone to have general diffuculty charging an ipad? I see the "not charging" message even when I am using the charger and cord that came in the original box, plugged into a wall socket directly. It just seems to be exceedingly f

Is it normal for someone to have general diffuculty charging an ipad? I see the "not charging" message even when I am using the charger and cord that came in the original box, plugged into a wall socket directly. It is normal for me to plug it in overnight and to see no charge whatsoever the next day. I have never had so much trouble using a friggin charger in my life. It just seems to be exceedingly finicky. What am I missing?

Charging your iPad should not be problematic. It should be an easy thing to do using the charger provided with your iPad connected to a known good wall outlet.
The charging problem you are experiencing is most like caused by:
1. A faulty charger
2. A faulty cable
3. A bad wall outlet
4. A problem in the iPad.
The first three of these are easiest to eliminate. Try a for ends charger and cable. Make absolutely sure your outlet is good. Try other outlets.
If the charger, cable and outlet a proven to be good then the problem lies in the iPad.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?

I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?

PPC, also known as PowerPC has not existed on Macs since the beginning of 2006. Apple made a bridge software and included it with Mac OSes until 10.6.8 known as Rosetta that would allow you to run software written for the PowerPC Macs. 10.7 and later can't run that bridge software. You have one of several options:
Install 10.6 retail on a USB Flash drive, and run that application while booted from there.
Find an update designed for 10.7 or later of the software.
Find a combination of Virtualbox or Paralllels that can legally run a version of 10.6 side by side with your 10.7 software.
Run Windows on your Mac with Virtualbox or use CrossOver that requires no Windows to run a Windows version of your application.
Your Mac is an iMac Intel. I will ask a moderator redirect your thread to the 10.7 forum, and no action is needed on your part.

HT3702 I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future.

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!!

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!! P.s I'm running newest version of iTunes.

Connect your iPad to your computer and let iTunes back up your iPad. After it does that disconnect it and go into your settings under general and under reset and select erase all content. After you do that reconnect to your computer, open iTunes and follow the screen options to set up your iPad as new. Once it is done doing that see if you have the latest version of iOS installed and if it does then either download gain the apps you had before or restore them from the backup made previous.

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks

Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Hey corrafromlondon,
Thanks for the question. After reviewing your post, it sounds like the installer file isn't working. Have you tried deleting the installer and redownloading the installer? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
How to install OS X Yosemite on your Mac - Apple Support
you can find the Yosemite installer app in your Applications folder or Launchpad.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I am trying to reach someone to dispute a $20. charge on my card that I did not authorize.

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