I am trying to receive my security questions but iTunes keeps sending it to the wrong email, I have the email setup on Apple ID.

I am trying to receive my security question but iTunes keeps sending it to the wrong email, I have the right email on the settings and Apple ID

I did it before ios7 and it wasn't a problem but now it is:/

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HT201363 Im trying to reset my security questions but iTunes/Apple keeps sending the reset e-mail to my old e-mail address. My current e-mail address is listed and active in my account.

Hello,
I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

I'm trying to retrieve my security question but the retrieval email that's in blue writing is my old ID and Email. I am not receiving the answer.

I'm trying to retrieve my security question but the retrieval email that's in blue writing is my old ID and Email. I am not receiving the answer.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91259)

HT5312 i am trying to reset my security question i clicked to send a link to my email but i haven't received any link from

I am trying to reset my security question i clicked to send a link to my email but i haven't received any link from

If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 I've tried to reset my security questions but it's not working.

I've tried to reset my security questions but it's not working. I tried to reset the quwstions but i have'nt received any email.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

What do I do if I'm trying to reset my security questions but the link "send reset security information email to [rescue email address] isn't there on the screen? I need to click the link but it's not on the screen.

Trying to rest my security questions but the link isn't there

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118868)

I'm trying to reset my security questions but i do not have the link to reset them

im trying to reset my security questions but i do not have the link to reset them

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I am trying to change my security questions but cannot remember previous answers

I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?

Hello nicholas,
This article should help you reset the security questions, found here:
About Apple ID security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
Choose your new security questions, then enter the answers.
Add and verify a rescue email address, if that option is available.
Click Save.
Thank you for using Apple Support Communities.
Take care,
Sterling

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95949)

HT201363 I am trying to reset my security questions but it won't send to my email address

I am trying to reset my security questions but it won't send to my email address

If you already have a valid rescue email address, send the email to it, wait a few hours, and check the spam filter. If you don't, use the instructions in that article to contact Apple as if you had one security question and lost the Apple ID password.
(88619)

I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

I would call Apple.

I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

Click here for information. If you're trying to do this because you've forgotten the answers, you can't and need to contact Apple.
(88012)

HT201363 Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this

Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this issue?

Hello Arnas333
You would need access to that account in order to reset the questions. If you do not have access to it, then you will need to contact iTunes Store support in order to resolve the issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G.

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

When I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option the app download resets. At the moment I can't download any apps because of this.

when I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option , the app download resets. At the moment I can't download any apps because of this.

If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.

I am trying to receive my security questions but iTunes keeps sending it to the wrong email, I have the email setup on Apple ID.

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