I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?
I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?
It all comes down to contact iTunes customer support for assistance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Similar Messages
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gift certificate or prepaid card code you entered has not been properly activated
You could try taking it back to the store that you bought it from and ask them to activate it properly. Or you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?
Is the store that you bought the card from nearby so that you can try going back and asking if they can activate the card properly ? If it's not, or if they can't/won't activate, then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.
what did itunes say when you contacted them?
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Redeemed the iTunes gift card it gave an error: The gift certificate or prepaid card code you entered has not been properly activated.
do you have the receipt from where you bought it? If so take it back and see what they will do for you.
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the gift certificate code you entered has not been properly activated.what to do now???
how to fix itAsk the people at the store the gift card came from or the iTunes Store staff for assistance.
(119425) -
I have a problem when iTunes card insert the card number comes message the code you entered has not been properly activated
Is the store that you bought it from close so that you could try going back to them and ask them to activate the card properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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who can i properly activate a itunes card
Go here and tap on Purchase, billing and redemption and email iTunes support. Explain to them what happened.
https://expresslane.apple.com/Issues.action
You may have to change to your country at the top of the page. -
I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!
If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB -
I bought a redeem card and it wont work is says that the gift certificate or prepaid card you entered has not been properly activated
You will need to contact the iTunes Store.
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I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?
Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My iTunes card will not activate it says your prepaid card code you have entered has not been properly activated
Maybe:
iTunes Store: Invalid, inactive, or illegible codes
Otherwise contact iTunes by:
Contact iTunes -
My iTunes gift cards code has not been properly activated!
I bought 6 iTunes cards( $15) each. All of them was activated only 2 of them wasn't. It Says "The Gift Certificate or Prepaid Card code you entered has not been properly activated.Please contact iTunes Store customer support for assistance at http://www.apple.com/support/itunes/ .
<Edited By Host>You need to do what it says; contact iTunes support via the provided link. We're all just fellow users here - making it very unwise to post your card codes here, this being an open, public forum - and can do nothing to help you with this problem.
Regards. -
When i intered the the iTunes card's code there is notification appeare to me that (( the prepaid card code that i entered has not been properly activated pls your support
Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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