I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up

My hubby acidentally deleted my adobe creative cloud apps and when I tried to redownload Creative Cloud it says it is having problems with it

Hi Amanda
I would suggest to run the Adobe Clean tool to remove the software. Then download the updated CC app manager and reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
https://creative.adobe.com/products/creative-cloud
Thanks
Scott

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Can I use Adobe Creative Cloud apps with Windows XP Home Edition 32-bit SP3?

I use a pc with:
Besturingssysteem / Operating System:
          Windows XP Home Edition 32-bit SP3
Processor :
          AMD Athlon
          Thunderbird 0.18um Technologie
RAM:
          1,00GB SDRAM (3-3-3-6)
Moederbord / Motherboard:
          MICRO-STAR INTERNATIONAL CO., LTD MS-6330 (Socket A)
Grafisch / Graphic:
          Standaardbeeldscherm (1280x1024@60Hz)
          64MBATI RADEON 7200 SERIES (ATI)
Opslag / Storage
          74GB Western Digital WDC WD800BB-00DKA0 (ATA)          35 °C
Optische schijven / Optical Disks:
          NEC DVD_RW ND-3520AW
I am a starting illustrator and I wanted to make use of the special Creative-Cloud-subscription-offer :
incl. Photoshop CC and Lightroom 5 ( $12,29 /month. ).
Is that pòssible with my pc O.S. ??
Regards, Benjamin1964

I am a starting illustrator and I wanted to make use of the special Creative-Cloud-subscription-offer :
incl. Photoshop CC and Lightroom 5 ( $12,29 /month. ).
Is that pòssible with my pc O.S. ??
No.
Photoshop CC and Lightroom 5 require Windows 7 or Windows 8.
http://www.adobe.com/products/photoshop/tech-specs.html
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
They will not run on Windows XP.

Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud ?

Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud (ACC)? I am able to log into the Creatrive cloud member portal.
What gives.
Also, I can change my password at the ACC portal.
When prompted to login during installation the loop begins. I enter my username and password hit enter - click whir - and the same prompt reappears.
No email is delivered (not in junk either) when I ask for info on reseting my password the only solution offered in the debilitating prompt.

Are you on a managed network? Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop and try to sign in.
Enable user library: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.
Note: Please disable anti virus if installed and then try to sign in.
Regards,
Romit Sinha

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205. What does that mean?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

You will need to contact Adobe directly:
Contact Customer Care
What version?

I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0

Adobe Creative Cloud app, Mac OSX, "The Creative Cloud installation is no longer functioning..."

OS: 10.9.4
For about 2+ weeks I've been getting the following message in the Creative Cloud App:
Download Error
The Creative Cloud installation is no longer working
uninstall and download again from http...
I've searched through various discussions and followed every suggestion I had come across, including:
Uninstalled/reinstalled Creative Cloud
Renamed files in the following directories:
~/Library/Applications support/Adobe/OOBE
/Library/Applications support/Adobe/OOBE
~/Library/Applications support/Adobe/AAMUpdater
/Library/Applications support/Adobe/AAMUpdater
Deleted files in above-listed directories.
Checked all network settings including proxy, DNS, etc.
Logged in as myself, I launched Creative Cloud as root (sudo /path/to/app)
Between each step I uninstalled/reinstalled the Creative Cloud app. The logs (in ~/Library/Logs/) don't show any major issues, other than claiming that a preference file can't be read. I tried deleting all preferences related to ACC and the log continued to show the same message.
Any suggestions outside of the standard list of fixes would be most welcome, at this point I'm ready to cancel my CC subscription, I feel Adobe made a big mistake by changing to this format. When it works, it's great, but when it doesn't it causes loss of productivity and immense frustration.

Tried this with no success. Although, your mention of permissions led me to launching Disk Utility and repairing permissions. I then noticed my hard drive had a failing S.M.A.R.T. status. I swapped out the hard drive and restored from Time Machine backup, repaired permissions, uninstalled Creative Cloud, repaired permissions again and removed all files mentioned in my original post. I then reinstalled and: still get the same dang error! This is ridiculously frustrating.

Adobe Creative Cloud App

I had recently bought the monthly student plan for Adobe Photoshop CC. I originally started with the free trial of Photoshop CC, and also got the creative cloud app for the desktop. When I tried to start up Photoshop CC, I got a message saying that my free trial had timed out, and suggested that I join creative cloud, which I already had done. I then uninstalled Adobe Photoshop CC, so that I could reinstall the full version of Photoshop. I tried to open the creative cloud app on my desktop to get the Photoshop program, but it wouldn't load all the different programs. So I uninstalled the desktop app for creative cloud. Then I went to Adobe's website to reinstall the creative cloud app, and the same thing occured. The creative cloud app would not load the different photoshop programs availaible for download. I uninstalled the program again, but then I couldn't even try to install the creative cloud app again. The page for the creative cloud on Adobe's website won't load either. So now I can not download creative cloud or photoshop CC.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Adobe Creative Cloud app doesn't run

Just tried to use my newly Adobe Creative Cloud app today after signing up for an Adobe creative cloud account. I have Mavrick Version 10.9.3 and I cannot run the application Adobe creative cloud app. Every time I run the program it starts to load and then exits immediately with no error. Talked to Adobe tech support was not able to resolve the problem. Anyone else having this problem?

I have a similar problem, my CC desktop app just shows the loading animation, usually crashing as well. I've tried reinstalling the app but nothing seems to be working.
Please post up if you find anything =)

Adobe 2014.1 Not Showing in Adobe Creative Cloud App

Hi Folks,
I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
6. Uninstall, reinstall. No updates.
7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
This file does not exist on my system: it's just not there. So that fix will not work.
8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
Help.
A.

I am not sure about the CC Packager so the following is more general:
What version of PS do you actually have installed?
PS CC 2014.2.1 is the current version.
Here are links to various updates to see what the current versions are:
http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

Downloading the Adobe Creative Cloud app opens Adobe Product Manager but never updates it

I've tried seveal times to download the Adobe Creative Cloud app but each time it opens Adobe Product Manager and then never updates APM to the Creative Cloud app nor does it give me any options to install the CC app. Note: I've used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager. This allowed me to at least see all of the other CC programs and install several of them. Its my understanding that APM is suppose to update itself to the CC app but it never does. I'd really like to have the CC app to interact with the cloud as is intended. plz advise and help.

Nickpl the forums are fairly active right now. You may want to take a look at the topics listed under the annoucements and within the FAQ Creative Cloud Download and Install forum - http://forums.adobe.com/community/download_install_setup/creative_cloud_faq while you wait. We are updating these areas with any new issues or solutions which are being discovered.

Multiple Issues with Adobe Creative Cloud app.

I'm having multiple issues with the Adobe Creative Cloud app.
1. Neither Photoshop CC nor Prelude CC get past the 47% mark when installing. They constantly give me "Installation Failed" messages. When I click on "Learn More", I'm told that:
"Installation Failed
Errors during Installation.(7)
More Information"
So naturally, I click on More Information to get the following thrown at me (none of which I understand):
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: 12/01/13 13:16:06:425 | [INFO] | | OOBE | DE | | | | 6076 | ---------- CustomHook_Helperx64 ---- Start ---------- 12/01/13 13:16:06:426 | [ERROR] | | OOBE | DE | | | | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0 ERROR: System check returned with error : -4 -------------------------------------------------------------------------------------
2. I installed Lightroom 5, then uninstalled it. When I went back to re-install it, the Adobe Creative Cloud app wouldn't let me. It states that my Lightroom 5 is "Up to date" and is in my "Your Apps" section, not in the "Find New Apps" section. I've double checked my Programs and Features in Control Panel, and it's not there. I cleaned my registry, and it's still there. I deleted the "opm.db" file in my OOBE folder, and restarted CC - still nothing.
I've got to say, guys. I'm not very happy with the amount of time I've spent just trying to install programs on my PC. While the plan is for this to be intuitive at some point, it's not very functional at the moment. Any help you can provide me would be amazing - if you can provide it sooner than later, I'd be over the moon.
Thanks.

I fixed it. I fixed it on my own. My journey took over a week (forty hours of back and forths, trial and error, and service!!) and included multiple calls, multiple online chats, unanswered forum posts, Twitter conversations with the Adobe Customer Service team, remote access sessions with Adobe technical teams, and finally this series of emails. In the end, I had to figure it out myself. I'm not happy - not with the time it took, and not with the level service I received based on the urgency that I made clear.
For anyone else that had this issue (or similar), here is what I did to fix it. This may seem excessive, but that's because I didn't know what else to do. Some of these steps may be redundant, or not required... but I wouldn't know because once I saw that it was working, I just kept going.
Anyway, here is the solution I came upon (I'm running Windows 7 64-bit):
1) I uninstalled every single Adobe product (including Flash Player, Acrobat Player, Air, and Digital Editions).
2) I ran the Cleaner Tool (which is not very good) and came across errors in trying to delete certain folders.
3) I restarted my computer in Safe Mode, and logged into Windows 7 under my Administrator account.
4) I manually went into every folder that contained the words "Adobe" and deleted everything. This includes my Program Data folder, my Program Files folders (both x86 and 64-bit), my AppData folders, my Roaming folders, my Temp folders - ANYTHING and EVERYTHING that contained any trace of Adobe, I deleted.
5) I ran Microsoft Disk Cleanup and Piriform CCleaner to clean my registry and temp files.
6) I restarted my computer using the normal boot process and logged into Windows as Administrator.
7) I downloaded the Adobe Creative Cloud installer.
8) I restarted my computer again, and logged into Windows as Administrator.
9) I ran the Creative Cloud installer, and installed Premiere Pro.
10) I restarted my computer again, and logged into Windows as Administrator.
11) I ran the Creative Cloud installer, and installed Photoshop.
12) I restarted my computer again, and logged into Windows as Administrator.
13, 14, 15...) I ran the Creative Cloud installer and installed whatever programs I needed, then I IMMEDIATELY restarted my computer before installing anything else.
Hope this helps. Good luck!

Adobe Creative Cloud App Cannot Connect to Server

After updating the Adobe Creative Cloud update manager, I can no longer log on to the server. I assume that since the App Manager disappeared after the update, the new Adobe Creative Cloud app replaces it.

Hi Blaylockimagery,
What is the exact error message you are getting? If I understand correctly you were able to update Adobe Application Manager to the Creative Cloud desktop app but the desktop is not working because of a server error. That right?
This doc might be related?
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
or
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-Dave

I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
this is what I get
-- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium

I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up

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