I am trying to reinstall an old version of photoshop elements from a backup drive.

My computer died and I am trying to install an older version of photoshop elements from a backup drive on a new computer.  I get the following error message " Could not complete your request because of missing or invalid personalization information.  Help?

Just after double clicking or single clicking on the pse 2 shortcut hold down the Alt+Ctrl keys and keep holding the keys until you get a
Scratch Disk Preferences dialog and point the scratch disk to your portable hard drive and maybe that will work.

Similar Messages

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    What operating system are you using?
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    First we need to know how much free space your windows 8 hard drive has.
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  • I currently have an old version of Photoshop Elements, it is version 5.0.  I recently upgraded from my old Windows XP computer to a new Windows 7 computer.  My question is:  Can I install this version 5.0 on my new windows 7 computer without any problems?

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  • I have an old version Adobe Photoshop Elements 5.0 that I have used on an old computer with Windows XP.

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    Thanks for your answer. I will try that
    Robert 
    Från: Ned Murphy 
    Skickat: den 24 januari 2015 18:51
    Till: Robert Magnusson
    Ämne:  I have an old version Adobe Photoshop Elements 5.0 that I have used on an old computer with Windows XP.
    I have an old version Adobe Photoshop Elements 5.0 that I have used on an old computer with Windows XP.
    created by Ned Murphy <https://forums.adobe.com/people/Ned+Murphy>  in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7127948#7127948>

  • No "Download Now" button when trying to download a trial version of Photoshop Elements 10

    I am trying to download a trial version of Photoshop Elements 10 on my MacBook. When I press the "try" button I get the download page but there is no download button. What am I doing wrong?

    It sounds like their is either an issue with your web browser or the version of Java you have installed.  Try a different web browser, possibly even a browser you haven't utilized previously, and see if you have the same difficulties.

  • Deleting old versions of PhotoShop Elements

    Jeez, all kinds of hoops to jump through just to get one stupid question answered.
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    No, that's not true, although you might get asked for a serial number from the old version on reinstall. However, if you're using windows, you might want to read through this, about the features missing from PSE 12:
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    I have been trying to load an older version of this software and a message saying that IE 4.0 or greater is required to load the program. My IE software is current, but I can't get past this message.....
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    I have 1.6TB of hard drive left and I have not previously installed Photoshop Elememts on this new PC.
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  • Download old Versions of Photoshop Elements (Version 5 for Mac)

    Hi,
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    OK. Good to know.
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  • Cannot install latest version of quick time due to old version cannot be removed from my c drive?

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  • Installing old version Adobe Photoshop Elements

    I have been using a 2001 version of Adobe Photoshop Elements.  I have the original CD and license #.  Had to get new computer...my Adobe Photoshop won't install....says I need to Internet Explorer 4.0 or higher...and then quits installation.  Any hope to use it/install it?

    I am having the same problem, But what is Compatibility mode?

  • Old version of Photoshop Elements question

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  • Trying to download a classic version of Photoshop Elements...

    Hi and thanks for your time.
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    You can upgrade to the latest version Photoshop Elements 12 from any previous version for US$79.99
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    Message title was edited by: Brett N

    Sorry, but you have not understood me. No serial number forf PSE 6 can be entered into the trial to make it work like a purchased version.. You cannot use a serial number from PSE 6, any format of PSE 6, in any other version. Each new version number requires a new purchase. I was merely pointing out that while you can convert a trial of PSE 9, 10, or 11 into an activated version by entering a serial number for that version, you could not do that before PSE 9.
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    Try using a different browser.  Some browsers don't deal well with some of the Adobe download links.

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