I am trying to reinstall Mac OSX, but my computer does not read installation cd

Hello, I am trying to reinstall Mac OSX, but my computer does not read installation cd. After restart, I hold C but either eject cd or doesn't read and computer boots up normally. I even ordered a new pack of installation cd, but still the same problem. Is there anybody can help me fixing this issue, because my Macbook pro has lots of software problem and when I spoke to tech, they said it needs to reformat and reinstall the OSX to solve all my problems. Please help me to reinstall my OSX!

Possible solutions:
You need to hold the c key down before booting
You need to use the built in keyboard, you have other hardware connected
You need the machine specific 10.6.4+ disks for that machine, the retail 10.6.3 disks won't work
There is a firmware password on the machine preventing the at boot key command functions
Try the option key for Startup Manager to boot from the disk, right after the "bong"
Your Superdrive lense is dirty or not operating, other hardware issues
You have malware of some sort

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