I am trying to reinstall my CS5 from my external and I am getting a code 6....can someone help?

I am trying to reinstall my CS5 from my external and I am getting a code 6....can someone help?

Please provide us with the following logs.
You can find them at:
Ps Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
You can zip all the files together and send us through mail ([email protected]). This would help us in finding the root cause.
Regards,
Ashutosh

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