I am trying to reinstall OS X mavericks on my mac air... i keep getting a message that this option is temporarily unavailable... why?!
I am trying to reinstall OS X mavericks on my mac air... i keep getting a message that this option is temporarily unavailable... why?! help please!
How are you trying to install? Are you booted into in recovery mode, or trying to download from the app store?
Perhaps Apple's servers are not working correctly, or perhaps your internet connection isn't allowing the download etc.
Apple's servers had issues a few days ago, but I think it has improved now? When did you last try?
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I had to have my computer reformatted in July, and am just now trying to install PSE9. When I tried to enter the serial number I got a dialog box that stated that this serial number was not valid for the trial. I bought this. According to my profile, I bought in in February 2011. I have only had it on this computer and I have never installed Premier Elements. Can you help please? Thank you, Kayt
Contact Adobe support:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?
You are logging in iCloud for the first time. In this case, first you need to log in iCloud on an iPhone, iPad, iPod touch or Mac. See > http://www.apple.com/icloud/setup
If you have not got a device to set iCloud up, you cannot use it. You can only use iCloud on your PC if you have got an Apple device -
I installed iTunes a couple of years ago....have lots of songs, purchase more all the time....and run an i phone, i pad and i pod....I use the ipod for music only. Trying to update the iTunes, which it asks me to do when I open up iTunes on my laptop....I go to update, and it can't get all the way thru....stops and gives me that message saying it can't find iTunes.msi or something about the pathway to it...how do I fix that?
Hello Rneufeld,
Thank you for providing the details of the issue you are experiencing with iTunes. I recommend trying to download the update directly from our site.
You can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
If you are still not able to install the update, I recommend using the steps in this article and selecting iTunes in step 8:
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Once you have it removed, try installing iTunes again using the link above.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
However when I try to, I get an error message saying it is not compatible ? According to the list it should be as its the new 13 inch. Forgive my stupidity as I have just got my head around an iMAC and whilst I love my MBA , I get a bit stumpped!!! Any help gratefully received. Thanks S
As shldr2thewheel pointed out, a 2013 MacBook would have shipped with Mountain Lion installed. It is a specialized version for that specific model, so a version of Mountain Lion downloaded from the Mac App Store will not work.
If you ever need to reinstall the OS, just use the built-in recovery partition, or Internet Recovery. -
I just received the iPhone 5s, but cannot connect to my iTunes because it is out of date. However, everytime I try to install the new version of iTunes, I get a message that the signature is invalid. Help! What do I do to fix the "signature"?
Hello there, karimaz1011.
You may want to go directly to Apple's iTunes Download page and download and install the latest version manually:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am running Lion (OS X 10.7.4) and trying to reinstall iLife06, a .mpkg file, using Installer.app. I get a message "You can't open the application iLife06.mpkg because PowerPC apps are no longer supported." Is there a work around?? Thanks in advance for any help that can be provided.
The only workaround would be to purchase the current version of iLife apps from the App Store.
Lion doesn't support the old PowerPC architecture anymore, which is what iLife '06 was written for.
If the internal apps are universal, right-click on the mpkg and choose Show Contents. Then, dig through and run the specific installer package for each application. -
I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?
Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha -
I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6'sSince the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it. -
When trying to update my iPad on iTunes I keep getting a message that the download has stopped because the file is full. There is plenty of space on the iPad. Also, the message says to check the settings. What am I supposed to check in the settings? What do I do now?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.
You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?
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I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?
Was that Apple ID and password the original owner of the iPod? If not, try using the Apple ID and password of the original owner.
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I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?
Disable your antivirus and firewall, and try again.
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?
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