I am trying to reset my apple id security questions but i for some reason do not recieve the email for it

I cannot receive the reset email for my security questions

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114161)

Similar Messages

  • HT5312 I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email.  I've tried this many times and each time the email was never sent.

    I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email.  I've tried this many times and each time the email was never sent

    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 please send me an email to reset my Apple ID security questions

    please send me an email to reset my Apple ID security questions, my apple ID is @gmail.com and my rescue email is @hotmail.com PLEASE :(!
    I tried to click on the link that says: We can help you reset your security information by sending a message to your rescue email address:z•••••@hotmail.co
    but i didn't got any email.
    please help me i've got an itunes card with 50$ and i cant use it because of the security questions.
    and thanks.
    <Email Edited by Host>

    We are all itunes users just like you.
    Rescue email address and how to reset Apple ID security questions

  • HT5312 im  trying to purchase a movie off i tunes and its saying some security questions im trying to reset the questions because i cant remember the answers and im not recieving the email to reset them

    hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We're sorry. The system is unavailable. Please try again

    can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We’re sorry. The system is unavailable. Please try again

    If you are trying the reset link to your rescue email account and it's not working (Apple may have been doing maintenenace) then have you tried clearing your browser's history and cache and/or trying a different browser ?
    If that doesn't work either then you can try contacting iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT201363 Reset my Apple ID security questions

    Hi,
    I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email, tried at least twice, but nothing come in my inbox... what can i do?
    thanks!

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact
    Amber Syuan Guo wrote:
    I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email,
    You need a Rescue Email set up BEFORE you forget the questions/answers.

  • How do I reset my apple id security question with out a rescue email

    How do I reset my apple id security question with out a rescue email?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101013)

  • I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

    I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • Can i reset my apple id security questions at the german support hotline?

    hi,
    unfortunately i forgot my security questions for my us-appleid, now i want to reset them, but i am in germany at the moment.
    my question is, is it possible to reset them via the german support hotline?
    please help me :/

    Hi tschaschdin,
    Welcome to the Support Communities!
    You should contact Apple US Support for your Apple ID security issues. 
    The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
    You can attempt to answer your security questions in order to change your rescue email.
    If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    - Judy

  • HT201363 How can I reset my Apple ID security questions?

    can you help me please .  How can I reset my Apple ID security questions?   helooooo

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104774)

  • I cant reset my apple id security questions??

    i cant reset my apple id security questions?? 
    the link of reset question is no apper to me >

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93150)

  • HT1911 When i try to reset my password i do not recieve the email authentication why? It also says that my email address is already verified with another user when ive never registered it

    Tried to get the email sent to reset password, but never ever recieve it no matter how many times i try.
    I then also try to do it the other why with the security questions but then says ive entered my D.O.B incorrectly.
    HELP!

    Hi dhaugen,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT5312 Why am I not recieveing the email, when i try to reset my security question answers?

    Why am I not recieveing the email, when i try to reset my security question answers?

    Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather  get into my old account because it's linked to my perfered email address. Hum..
    Any help from the community would be much apprecated! thanks!
    Lori

  • How can I reset my apple id security questions, if I have not set a rescue email account?

    My new iPhone says "To help ensure the security of your Apple ID we require additional information."  It then asks me for the answer to my security questions.  Which I can not remember.  I can log into iCloud and my apple ID, but can not change my security questions.  A web search indicates that I should be able to send a security email to my rescue email account.  Since this option does not appear on my accounts security question screen, it looks like I never setup a rescue email.  How do I reset my security questions, or setup/change my rescue email account?
    Thanks in Advance!!

    Actually, you'll have more luck contacting AppleCare Phone Support.
    http://support.apple.com/kb/HE57
    With the information you provided, I assume they can verify your identity and reset your account security questions.
    Kind regards,

  • Plz can someone help me I am trying to reset my security questions and answers and I just can't receive the email to do it I have sent it about 25 times

    Can't get email have waited like 8 hours

    If you aren't getting the email, and you've checked the spam folder on your rescue email account as well as the inbox, then you could try contacting iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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