I am trying to reset my network settings. I have been asked for my passcode, but I didn't know I had one?
How do I reset my network settings on my iPad air. I have been asked for my password. I didn't know I had one. Where do I find it?
Some info for you ...
iOS: Forgot Passcode or Device Disabled
http://support.apple.com/kb/ht1212
iOS Passcodes
http://support.apple.com/kb/ht4113
Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
http://support.apple.com/kb/ts4515
Similar Messages
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I have just installed IoS7 on my I Phone. Having reset the security questions I have been ask for a Rescue Email address. My primary address is not acceptable, I have tried other addresses put but the process will not forward. I cannot go back, my phone now will not function. The Rescue Email address keeps appearing. Help please.
Did you check the email account for a verification email from Apple? You may need to respond by clicking the Verify Now link before the new rescue address will be accepted.
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how do i reset my son's password on his ipod touch? we tried going thru itunes but it is asking for his pass code?
You will have to restore using the recovery mode as described in the article you reference, http://support.apple.com/kb/HT1212
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After having upgraded my iPhone 4S to iOS 7.0.2, I can not turn on Wi-Fi or Bluetooth. After trying various tricks I found via online forums such as software reset, enable Airplane mode, and resetting the network settings, I have now also completed reset of the phone WITHOUT success. Is there something more to it? If not learn hardly be any more iPhone for me. Really disappointed. Grateful for help!
If you have tried all of the steps in this support document http://support.apple.com/kb/TS1559 and have completed all of the user troubleshooting, restart, reset, restore from backup, restore as new, then make an appointment with the Apple store to have the hardware checked.
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i hav an iphone 4s and its wifi is greyed out (dimmed). I tried by resetting the network settings and also restarted my device but it didn't worked. but i haven't unlocked my phone yet and im running it in ios 6.1.3. now wat to do?
Just an update it is a hardware issue and very common for iPhone 4s. I have to get my phone rewired which basically means new wireless chip. The amount of money I spent on buying an iPhone I should not expect to have anyway hardware problems happening. Make sure you have a warranty as luckily I've saved myself from spending more money to get this problem fixed.
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Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?
When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.
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Hi! I need help! I put my sim card into a new iphone (3g) and then tried to put it back into the old one to get my contacts from it. Now the old iphone is locked and it's asking for a passcode, but I never set up a passcode on it. Has anyone experienced this or does anyone know what to do? Thanks!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?
It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
Sorry it's taken me so long to get back to you. had to go out for a few hours. -
I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?
Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe -
I wanted to turn off Autolock and Passcode Authentification.
I set Autolock to "never."
Then, I set Autolock after Replacing Smart Cover to "off."
Finally, I tried to turn off Passcode Authentification. My iPad asked for my passcode. I entered it, but my iPad wouln't take it and asked me to re-enter it; perhaps my finger had slipped. So I entered my passcode again -- and this time correctly, I'm nearly certain. Still my iPad wouldn't take it and asked me to re-enter it.
Not thinking I could have changed my passcode (and how could I have if, according my iPad, I never entered my old one correctly?), I let my iPad go into Sleep mode and returned to work on something else.
And now I can't unlock my iPad. I put in my passcode, and the thing won't take it. Disabled for 60 minutes at this point.Hmm, I did receive an email saying that the thread was deleted, but did not explain why for some reason. It sounds like the Level 7 guy caused this. I will call Apple tomorrow to find out who is responsible. And see if I can lodge a complaint against that user. Maybe it was because of what the Level 7 guy was saying.
There was useful information posted in that threat that addressed the issue that I am experiencing. I will try to reiterate from the apple website, it says.
Recovery mode
If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
This will erase the device and its passcode.
Disconnect all cables from your device.
Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
Continue holding the Home button until you see the Connect to iTunes screen.
If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
Click OK. Then restore the device.
If your device doesn't go into recovery mode, try steps 1–4 again.
They suggested that I try this over again until it works. It did not work for me the first time. -
Can you help me get all my previous information from Itunes onto my new IPhone?
My other one was stolen and now I can't transfer my pictures and music. It keeps asking for a passcode? I have tried my apple passcode, my phone code...What does it want?If iTunes is asking for a password to restore from an iTunes backup, then yes, you did set one up. You must have selected 'Encrypt iPhone Backup' when you created the backup. If you don't remember the password, then you'll have to restore the device as new.
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Yesterday I went to move my router to another location in my house. This ended up not working for one reason or another so I moved it back. Now it isn't connecting to the wifi. When I go to select a wifi network it shows up, but when I select it, it just shows the loading sign next to it. All my families other devices are connected to it fine, but not mine. I have restarted the ipod muliple times, forgotten the network and even restarted the network multiple times. Any help would be greatly appreciated.
Side note: I went out today and it connected perfectly fine to another previously known wifi adress.Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Can someone please help me. My imessage and Facetime arent working and also I am not able to send or receive texts. If i restore my iphone will my text messages and appointments in my calendar get erased???
Go to settings, messages, turn iMessage off then back on. Make sure your phone number is selected for send and receive
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Needed to replace my iPad for school, but I can't access my recent backups on the new iPad, I updated the software and it still isn't working, has anyone else had this problem? Would appreciate help
Thanks
-CaesarHi I would Restore New iPhone back to Factory Settings After Restore use same Apple ID & you will get all your Apps &Data back. This will get rid of any bugs. Cheers Brian
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