I am trying to reset my new ipad to the way it was when I first got it and it won't work
ITunes is showing up on my ipad screen then I am suppose to click ok but where do I click ok. trying to clear it out and start all over from the beginning like it was new.
Thus spake Apple > Restart or reset your iPhone, iPad, or iPod touch - Apple Support - BUT - You may want to do this > Use iTunes to restore your iOS device to factory settings - Apple Support - but you can read about them both before you decide - ÇÇÇ
Similar Messages
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I donwloaded my iTunes library to a new computer. Trying to sync my new iPad to the new computer. I get an error message "iTunes unable to load data class inormation from sync services." Any suggestions from anyone? Thank you.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
How to remove an old iCloud account from my IPad. The account (email) was on my dad's name and he resently change it and now i can't reset or delete his iCloud account without his password. Please advise on the procedure. Thanks.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.
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i buy new ipad but the garranty in my country don't support it,, and now i have a problem in the device,,, what is the solution?
Take it yourself or send it to friend in country where guarantee supports it.
Do not try to ship it to Apple - they will not accept international
shipments nor will they return it to you.
What is the problem? Maybe someone here can offer some advice to solve
the problem. -
I have had my iPhone 4 for a year and have only plugged it into my friends computer when I first got it, and now I just purchase my music right on my phone, so now I'm getting a new phone and want to back up my music, photos, etc so if I plug this phone into my computer will anything get deleted off my phone?
See Here:
IOS Sync Content to Computer
http://support.apple.com/kb/HT1296
And have a Look here Before you do Anything...
http://www.apple.com/support/iphone/getstarted/
This might be Useful:
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
my imad 'lol' mini say i set up an icloud account when i first got it and its been disabled everytime i try to reset it it prompts me to a different email how can i reset the origanal
Hi JackEDupdog,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
My ipad air model number does not match does that mean ink and slide won't work
i just bought iPad Air last November but the model number does not match. Does that mean ink and slide won't work?
No, they won't exchange it for you for free.
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When i was setting up my new ipad i put in the wrong password to connect to wi fi and now if will not let me put in the password again. don't know what to do?
Hi,
Go to Settings > Wifi, turn the Wi-Fi switch off then on again then select the network you want to join.
Best wishes
John M -
I have no idea how to do this.
Over The Air updating came with iOS 5 so you do have to update using iTunes.
I would recommend always updating using iTunes, my personal and very unscientific resrearch into the problems that many people have with updates and then having poor battery life and wifi issues indicates that the common thread among them and not being able to resolve the problems seems to be updating OTA. I would always update using iTunes. -
Im pretty angry because i love the ipod and its amazing i have a few other apple products and this hasn't happened with them i need a new charger ASAP, please help!
If under warranty, not abused and defective Apple will exchange it at no cost if it is an Apple charger.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes account on my new ipad. help
You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766 -
Trying to get my New iPad to mirror certain apps to my apple tv. Apps such as showtime anytime and hbo won't mirror on apple tv. Any recommendations?
I purchased both the apple tv and VGA connections for my iPad so I can mirror/project this image onto my television. When I purchased both of these items from the store, I was told it would support this feature. Is there anything in development to allow me to mirror the image or connect it via the VGA connector to my television?
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I am trying to update my new ipad and in following the directions of "settings"- "general"- then software update, there is no software update listed. How do I proceed to update? Many games for my kids need at least ios.5.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?
Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.
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I am trying to reset a new password. I have forgotton the secuity questions, and I have asked for an email twice, but this has still not come in.
HOw long does it take?*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
See:
*http://kb.mozillazine.org/Deleting_autocomplete_entries
You can also remove a saved password here:
* Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
See also Password Manager:
*http://kb.mozillazine.org/Password_Manager
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