I am trying to resolve a 5 month on-going frustrating problem.

config settings to fix the flash crashing - check dom.ipc.plugins.enabled.npswf32.dll, but I don't have that on list, I have dom.ipc.plugins.enabled.np2pstub.dll;false
Firefox freezes up - (Not Responding), how do I fix this?
In config area, I noticed things on list have "user set"-I don't know what these are, should I delete them or set them all to default.
Thanks for any help.
Tammie

Maybe that "np2pstub.dll" is the Coupon Alert Plugin Stub for 32-bit Windows??
As far as '''npswf32.dll''', that would be for Shockwave Flash which doesn't look like it is even installed - per the Installed Plugins listing that appears to the right of your posting in More System Details. BTW, Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620 is something different.
"Not Responding" isn't the same as Firefox crashing.
Let's start with the standard diagnostic procedure and see what happens, or doesn't.
Are you using the Default Theme? ''If not, switch to the Default Theme and see if that helps.''
If it isn't a problem with a 3rd party Theme, try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most other Add-ons.''
# You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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Crashes at launch every time - trying to resolve for 3 months...many ticket reports sent...

I try to start firfox even after totally deleting and re-installing it and it still will not work. I have tried de-install, registry cleaning and everything I can find in the forums.....very frustrating....please assist. I prefer it to Explorer, Safari, Chrome and all others.
I have 21 crash IDs. The lastest are listed below.

Of the crash reports that I can access, they point to a file called HPFFAddOn.dll as being the cause of the crashing.
A Google search on that indicates it belongs to an application called "Media Access Startup" and this is a form of adware/spyware that will display pop ups and commercial advertisement on your computer.
Try running several malware scanners to see if they can remove this malwar. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/
There is some more information about this, including manual removal instructions, at [http://www.spywareremovalblog.com/threat-explorer/remove-media-access-startup/]. I am not familiar with the spywareremovalblog site, so can not vouch for their removal tool. It would be better to ask about it on one on the specialized sites I posted above.

HT3702 how do I cancel Zoosk dating account, I have been trying to canel for 2 months I am having problems cancel this account

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Heres the guide on cancelling subscriptions
http://support.apple.com/kb/ht4098

Why did carefully over heating my 4s restore the wifi function? This, after 2 months of mysteriously grey out wifi buttons, loads of time trying to resolve issue with apple tech only to be told I must pay $199 to repair the problem. I'm disillusioned now

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Is the Wi-Fi button greyed out? Try this article: http://support.apple.com/kb/TS1559
Also, make a backup to iTunes of the device. Then restore it as a new device. If you still have wi-fi greyed out, then contact Apple again, and explain that you believe you have a hardware issue. They may still ask for a $19 deposit, but if it is actually hardware related, then you won't be charged the $19. Only if it is software related do you get charged that $19.

Trying to resolver last few OSX update issues - Advice Needed!!

I've resolved most of my problems since updating to 10.4.9 but still have a few. They are:
• System freezing up several times a day
• Ichat continually loosing its connection
• certain apps crashing
Here is what I've done so far that resolved most of my problems, just wondering what else I should do.
I've done this: repaired disk permissions, started up from install disk and ran repair disk, zapped pram, restarted and repaired disk permissions from disk utility.
I've found several solutions in this forum that are different, so I'm not sure which one I should follow. Here are the ones I found:
1) Unplug all peripherals including disks, printers, everything except keyboard/mouse. Run permission repair from your HD Run repair disk from your software install DVD. Move the preference file to the trash (com.apple.softwareupdate.plist). If there is more than one, trash them all and then restart.
2) Unplug all peripherals including disks, printers, everything except keyboard/mouse. Repair permissions, run Disk Warrior if you have it. Apply the COMBO updater, not the software update. Restart, apply permissions again, restart. Then, one by one, reattach peripherals, restarting after plugging in each. Repair permissions again after you are finished.
3) The Apple Store Genius replaced 10.4.9 with 10.4.8 and, my problems are all solved. Prior to installing 10.4.8 he ran repair disk, but it did no good. After the install I optimized "update prebinding" with Mac Helpmate 1.1 and found prebinding to still be disabled on many files, so that condition appears to have not contributed to the problem; it may, in fact, be "normal." The Genius recommended, without explanation, that I put off updating to 10.4.9. He didn't have to tell me twice.
Any suggestions on which of those I should do? I kind of hate to go back to 10.4.8 at this point, and wasnt sure if I need to try reinstalling the combo update or what. Any suggestions would be great, a step by step of what I should do and I'll buy ya good six pack!! I work at home full time and am loosing tons of time trying to resolve this.
Much thanks!!
Brown.Recluse

Hey, I'm one of the biggest apple zealot macheads around, been buying apples since my apple classic in 1991 I believe and have bought a new mac every few years since. My current G5 cost more than my Jeep. I bought the first gen of the Ipod, have bought two others, have the apple tv and will certainly buy the Iphone when it comes out.
I have always always preached the ease of use of the macs, and have litterally converted dozens of people of the last decade to switch to mac.
But I do think its more than a little hipocritical to run adds with the pc guy injured from trying to upgrade to vista, and at the same time we need to follow a 15 step guide(http://www.macmaps.com/upgradefaq.html) just to do a system update. And apple not making a judgement call on permissions, that is beyond my comprehension that they can't definitively say when or if it should be done.
And yes, I have told my begineer apple friends to always read the docs in the readme, but that barely says anything compared to what you and others have suggested that needs to be done in order to do a safe upgrade in "Steps for avoiding update failures". I've just been a bit frustrated lately since doing the 10.4.9 update. And another HUGE frustration was spending six months convincing my best friend to get a mac, she buys the top daddy 24 Intel Imac, gets it home, I go to show her the super cool video Ichat to our friend in another state, and guess what? She gets the dreaded "user failed to respond". She could text chat but no video. She was not using a router, and has a fast broadband connection. She paid extra from the apple store to have lots of ram installed so it wasnt that. So as a test I downloaded skype and she could video chat fine with that. She spent 2-3 hours on the phone with apple support trying to get help with Ichat and it still doesnt work, and its a BRAND NEW MACHINE!! And then she runs the latest system update and POW her system is a wreck now. Sorry to vent, just a little embarrased that I talked her into buying the mac and she has had nothing but trouble since she bought it. I guess this is where the secret apple spiders will delete this post...
I do agree on the backup concept, I have everything backed up to multiple destinations, including an external drive, online backup, and periodic major backups to DVD's that go in my safe depost box.
Brown.Recluse

Problem with Dreamweaver Crashing When Trying to Resolve Bad Image URLs

I have consistently had this problem ever since using Dreamweaver CS4 (3-4 years). I constanly hand code HTML emails using Dreamweaver (about 100-150+ / yr), when I start a new email, becaue of the nature of the emails, I have to use absolute URLs for the images contained within said email. Usually when I go to create a new email, I pick up an old one, to grab keep the same basic template and then do a find and replace to update the URLs for the images contained within the email. The emails and image assets are kept on a web server and separated out with different directories, for example: mysite.com/email1/ and mysite.com/email2/. If I fail to upload all of the images from email1 into email2's directory or is I mistype the new URL Dreamweaver gets stuck when it tries to resolve the updated URLs and it can't find the images. Quite frankly, I don't need dreamweaver to resolve the URLs for images, I don't use design view and probably never will, it automatically pulling the height and width attributes is conveinient but not neccessary. Dreamweaver will stay hung up (completely unresponsive) indefinitely when this happens, and I usually have to kill the process via the Task Manager to even get it to shut down. Then when I restart Dreamweaver it rebuilds the site cache which takes at least 5-10 minutes, I have a very large internal developement server. This has caused me an absolute ton of frustration and lost time. I was hoping someone could suggest a solution.
A couple of ideas I have kicking around as possible solutions but don't know how to do:
Killing the resolving of the absolute URLs (I can't find this in the Dreamweavers settings, I haven't checked the config files themselves though)
Disabling design and split view (last resort)
In case this helps my, system info:
Windows 7 64-bit
Intel Xeon W4530 @ 2.8 GHz
12.0 GB of RAM
Abobe CS4 Master Suite
Thanks,
Jason

Thank's for replying. Since the first time I put in this answer, I've done a couple of tests to see what actually would go through the exporting process in iMovie and it turns out that I can export videos created using my webcam along with videos with slideshows.
The only problem is that with the slideshows (which is the type of video I'm attempting to export now), if I'm using all still images/pictures, I can only export videos no longer than about forty five seconds...anymore than that and iMovie crashes.
So my new question is...do you or anyone else know why this could be and how I could fix this problem? Also, I'm not very tech savy and this is the first Mac I've ever owned so more details and instructions in the answers would be greatly appreciated. Thanks.

Hi i have an ipad mini and i have not used it for 2 month or more. Today i have tried to use it i came across with a problem. my Ipad is blocked and it asks me to wait 23,401,418 :) what should i do need your help. thanks

hi i have an ipad mini and i have not used it for 2 month or more. Today i have tried to use it i came across with a problem. my Ipad is blocked and it asks me to wait 23,401,418 what should i do need your help. thanks

Have you charged ipad Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo You may need to do this more than once. Bsydd uk

I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?

I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?
My iphone and my ipad are compatible but when I try to go to icloud on my phone it says to do it on my computer.
I would like to have my calendar, contacts, etc.. all sync like they do now. Is there a way to upgrade before June 30th? If not, will the gap be an issue or will I just be able to buy mountain lion and sync everything?
Any suggestions?
Thank you!

You can buy Lion in the App Store now, but move to iCloud now. If you wait to Mountain Lion, you will only have Mail in Snow Leopard, so you will lose syncing unless you use Lion or Mountain Lion. It's up to you

I'm trying to resolve a battery usage problem

I'm trying to resolve a battery usage problem on my iPhone 5S ...
Have been working with an Apple agent via chat and I'm 99% certain it's a software problem, but I can't isolate wish software ...
So, I'm going to set up my iPhone up as new (when I did this as part of identifying where the problem is, it help its charge for 24 hours) but I have a problem with photos ...
I can see photos on my iPhone (restored from an iCloud backup) up to date, but on my iMac/iPhoto with my iPhone attached i) I can only see photos on my iPhone up to a date in the past (mid October 2014) and ii) iPhoto says all photos have already been imported ...
How can I (can I) get the more recent photos onto my iMac e.g. into a folder and then import them from there into iPhoto?
Also, why is the restore from an iCloud backup taking so long (it's been 14 hours now) when I'm pretty certain everything's now there that should be?

Just to add ... my real problem is that I can see photos on my iPhone, but in iPhoto with the iPhone connected, I can only see photos up to a certain date - weird?!!!

I keep trying to resolve Safari website problems with my 2 iPads -

I hate iPads at the moment. I keep trying to resolve problems I am having with my iPads …2of them… one an iPad2 and the other a mini… so it is not my iPads. I cannot log into many of my online accounts with Safari on any of my iPads. It seems to be when I use passwords with capitalized letters and numbers on some of the sites I am trying to access.
I have called my banks and Apple but it is acting up again. No one has heard of this and I doubt I am the only one in the world with this problem… but there is no where to go to get help
It has to be Safari.

When you said that you talked to Apple about this problem, I assumed that you tried clearing cookies, data and history. But to this point here .....
painterj wrote:
well... I am off to do some more snowblowing outside. I really appreciate your help so far and I will check back when I return from my winter adventure
I'm so tired of shoveling and snow blowing, I could scream. Good luck to you!

Trying to create a 13th month adjustment period

Hi all,
I am trying to setup a 13th month in fdm (the HFM application has a end of year adjustment period). I'm hitting difficulty as fdm wont let me have 2 load periods in the same month range (as far as i can tell) and I cant leave the date range blank. Has anyone successfully dealt with this before?
Previous attempts have lead to "invalid period" then "cant delete period" issues. The FDM app also has multiple adapters (HFM and ESSbase) to complicate the issue.
Thanks

Just to provide feedback,
The period shortening solution does not work in FDM 9.3.1. The error log and control table inputs of the attempt (screenshot wont attach unfortunately) are included below.
------CONTROL TABLE INPUT-----
| PERIOD | PRIOR DATE KEY | TEXT DESCR | TARGET PER(M) | .... | .... | .... | .... | YEAR TARGET |
> | 6/29/2003 | 5/31/2003 | <Sys generates> | JUNE | | | | | 2003 |
> | 6/30/2003 | 6/29/2003 | <Sys generates> | PERIOD13 | | | | | 2003 |


*<Sys generates> fields can only be modified using table editor after created as far as i am aware....
-------ERROR LOG---------------------
** Begin FDM Runtime Error Log Entry [2008-11-18-11:22:03|http://forums.oracle.com/forums/] **
ERROR:
Code......................................... -2147217873
Description.................................. Duplicate key found, Insert/Update failed.
ORA-00001: unique constraint (FDMDEV.IX_TPOVPERIOD_PERIODDESC) violated
Procedure.................................... clsDataManipulation.fProcessRecord
Component.................................... upsWDataWindowDM
Version...................................... 931
Thread....................................... 2892
IDENTIFICATION:
User......................................... monrojam1
Computer Name................................ PBAUEBHY03
App Name..................................... oldfdm
Client App................................... WebClient
CONNECTION:
Provider..................................... ORAOLEDB.ORACLE
Data Server..................................
Database Name................................ hypd
Trusted Connect.............................. False
Connect Status.. Connection Open
GLOBALS:
Location..................................... CONTROLSREVIEW
Location ID.................................. 730
Location Seg................................. 1
Category..................................... WLCat
Category ID.................................. 12
Period....................................... Nov - 2008
Period ID.................................... 30/11/2008
POV Local.................................... False
Language..................................... 1033
User Level................................... 1
All Partitions............................... True
Is Auditor................................... False
** Begin FDM Runtime Error Log Entry [2008-11-18-11:22:03|http://forums.oracle.com/forums/] **
ERROR:
Code......................................... -2147217873
Description.................................. Duplicate key found, Insert/Update failed.
Procedure.................................... RSMarshaler.PutToStreamAndUpdate
IDENTIFICATION:
User......................................... monrojam1
Computer Name................................ PBAUEBHY03
App Name..................................... oldfdm
Client App................................... WebClient
CONNECTION:
Provider..................................... ORAOLEDB.ORACLE
Data Server..................................
Database Name................................ hypd
Trusted Connect.............................. False
Connect Status.. Connection Open
GLOBALS:
Location..................................... CONTROLSREVIEW
Location ID.................................. 730
Location Seg................................. 1
Category..................................... WLCat
Category ID.................................. 12
Period....................................... Nov - 2008
Period ID.................................... 30/11/2008
POV Local.................................... False
Language..................................... 1033
User Level................................... 1
All Partitions............................... True
Is Auditor................................... False
The first solution involving creating the adjustment period in an extrapolated date range (e.g. 5\31\1950, 6\30\1950) does work - with issues. Doing this will allow you to upload data into the adjustment period, but may cause tpov violations in batch load processes.

Trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities..any ideas?

trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities to try and reset..any ideas?

AirPort Utility should be here: Macintosh HD > Applications > Utilities > AirPort Utility
If it is not there, you can download it from here:
http://support.apple.com/downloads/#airport
Temporarily, connect an Etherent cable from your Mac to one of the LAN <-> ports on the back of the Time Capsule
Open AirPort Utility - Click Manual Setup
Click directly on the word Status (2nd line) and a window will open to explain why the Time Capsule is complaining along with suggested actions to remedy the issue

Trying to resolve a "_OBJC_METACLASS_$_CDVCommandQueue" with MainViewControllers.a, MainViewControllers.o, 7 in total. Apple Mach-O Linker error for all 7. Thanks to any assistance.

Trying to resolve a "_OBJC_METACLASS_$_CDVCommandQueue" with MainViewControllers.a, MainViewControllers.o, 7 in total. Apple Mach-O Linker error for all 7. Thanks to any assistance.

No I didn't even read through your post, to long.
You said that "No matter what program I try to install, as soon as the installer opens it crashes". Were you talking about the install for this/these 3D programs or ANY program? As it is worded it sounded like ANY program. That tells me there is a problem with your Mac, software or hardware.
Now you say others install programs, which is it. Programs other then the 3D ones install or no programs install?
Could simply be your Mac is to old to run these programs and the installer knows that. You never said what model or year Mac it is.

Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

If you don't have a rescue email address (or you do but aren't the receiving the email to it) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Need urgent help. I have been trying to resolve this problem to no avail. I am able to preview my sp

Need urgent help. I have been trying to resolve this problem to no avail. I am able to preview my sprymenu on my local browsers opera, google crome, and IE but when it is uploaded, the sprymenu squashes to the left hand side.

Please get your checkbook ready. (Only kidding.)
Have you ever done a hard factory reset of your Airport Express base? If not, then try it. Push down the reset button with a pen, then keep it depressed as you plug AX into the wall and keep holding it down until the green light blinks 4 times and then turns amber. Then let go. Unplug your broadband modem for a couple of minutes and shut down your Mac. First restart the modem, then the Mac. Use Airport Setup Assistant to set up a new network from scratch.
In System Prefs > Network > Show > Network Port Configurations drop n drag Airport to the top of the list and deselect all port configurations that you do not use.
That's a start.

I am trying to resolve a 5 month on-going frustrating problem.

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