I am trying to restore a backup on my iphone
but cannot because it asks me to turn off find my phone - which is greyed out.
Have you tried entering your iCloud password again in Settings > iCloud?
Similar Messages
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i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.
No there's not. Otherwise that wouldn't be very secure, would it?
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I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated
Try entering the password on your iPhone
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I am trying to restore my backup on my iphone but itunes keeps asking for a password
How can I restore my phone?
It "sounds" like you have encrypted backup selected in iTunes. Without the password, you will not be able to restore an encrypted backup.
Sorry. -
HT201365 I tried to restore the backup to my Iphone but I can get the "find my Iphone to turn off
After the latest update to my Iphone, I had to remove my music to make room for the download. After the download I went to Itunes to restore my playlists and it stated I needed to turn off the "Find my Iphone". I went to settings/icloud and the "find my phone" is showing 'on' but it's greyed out and I can not access it.
I think it is asking for the password for your encrypted backup.
Encrypted backup
http://support.apple.com/kb/ht4946 -
I am trying to restore a backup and I cant remember my encrypt password
I am trying to restore a backup and I cant remember my encrypt password
That's too bad... restore as new. There is no way to "hack" or break the encryption.
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I have had a series of Macs. They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go. What do I do ?
I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go.
Migration Assistant (Finder > Applications > Utilities > Migration Assistant) is the tool that you would use to restore backups from older Macs to another Mac.
Details are here: http://pondini.org/OSX/MigrateLion.html The same info applies for Mavericks and Yosemite. If you are saying that this is a "no go".....where are you getting stuck? What error messages do you see? -
Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
ThanksIf you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.
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My daughter's iPhone 3gs has just been replaced by Apple. When she tried to restore her backup files she was told to upgrade to itunes 10, but she can't because her Macbook is too old to run it. What do we need to do to get all her stuff onto the new phone?
Here's what I'd do, go back to the Apple store, take the phone & computer. Ask the geniuses how to fix this since they replaced the phone. You never know, they may just update the computer for free...its happened before...can't gurantee it will happen for you, but worth a try.
Otherwise, you're looking at purchasing a retail copy of Leopard, however if her computer can handle Snow Leopard you can purchase the $29 upgrade disk & install a full copy of SL. -
After updating my iphone 3GS I tried to restore from backup and after choosing the backup and syncing, it keeps coming up with error there wasn't any backup to restore from. Can I get it back or have I lost all my info ?
See if these Articles help resolve your issue,
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529
http://support.apple.com/kb/HT4946 -
I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice
If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2 -
i am trying to unlock the iphone 4, aftermanual backup on the computer, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb available
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?
Hi there HotFerrari,
It sounds like you are unable to restore your device from a backup you have in iTunes. I recommend the troubleshooting from the article named:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
Any ideas please?
GerI just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
3. No visual voicemail
4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money! -
I'm trying to restore my backup but i forgot my password, how do i restore my password
I'm trying to restore my backup but i forgot my password. How do i go about in resting my password and restoring my iphone from my backup.
You cannot restore from backup without the password. This is the point of the password lock.
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