I am trying to restore iphone 3gs i got the iphone "iphone" could not be restored. an unknwon error occurred (-1).

i am trying to restore iphone 3gs i got the iphone "iphone" could not be restored. an unknwon error occurred (-1). on iso5.1
Message was edited by: kaushal.info

http://theiphonewiki.com/wiki/index.php?title=ITunes_Errors

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    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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  • The iPod "iPod" could not be restored because it is busy

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    I next tried to restore the iPod, but my mac mini then seized up, and the restart hung, so I had to do a hard restart.
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    So, I next followed the 5 R's, to no avail.
    Disk Utility gives me the error Disk Erase failed Disk Erase failed with the error: Input/Output error
    I also tried security erase, and while it starts with the overwrite, it eventually kicks out of the process with another I/O error.
    Today, I downloaded iTunes 7.6 with the hope that it would fix this issue, as it has been surfacing in discussions pretty commonly. I thought this was reasonable, because of some difficulties with iTunes after the release of the iPhone were solved upon the next release of iTunes.
    Unfortunately, I am facing the exact same situation.
    There is one additional step I was able to take by trial and error, and one further step I am considering.
    When I originally searched this topic, I came upon a "diagnostic mode" fix that's supposed to be accessed only by the iPod nano.
    Using this mode, I was able to run several tests, and ram checks out, and one of the two disk tests come back fine.
    Since I don't know what the alphabet test results mean, this was about all I was able to gather.
    I attemmpted to use the diagnostic mode reset, but the problem continued.
    My final thought, aside from waiting for a further iTunes update, was to dig out a third-party disk utility I have here somewhere and see if that will erase the iPod.
    Any suggestions out there?

    I was able to solve this by (warning, this will void your warranty) taking the iPod apart, very carefully. Being careful not to separate the cables inside, place a folded business card on the hard disk, and place the metal half back on.
    Do a Google search if you don't believe me.
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  • The ipod "ipod" could not be restored. An unknown error occurred (1602)

    After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
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    Any help would be greatly appreciate. Thanks very much for your time.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694#error1601

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