I am trying to restore ipod touch and have continually had "unable to restore" message pop up! please help!!!
I have tried 3 times to restore my itouch to update to ios 5.0 and now I am getting error message. "ipod could not be restored. an unknown error occurred. error 1611" ?!?! does anyone know how to fix this?? I now have no access to my ipod. it is stuck on screen with itunes icon and plug!
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Similar Messages
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I have an old ipod touch, and have just purchased a new 4th Gen one. How do I get my Apps from the old one to the new one. I've had to wipe the hard drive on my Pc so they aren't in my I tunes.
- Transfer your iTunes' purchases to the new computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Try making a backup of the iPod by right clicking on the iPod under Devices in iTunes and selecting Backup.
- Connect your new iPod and restore the iPod from that backup if you wish. -
I have a new 8gb Ipod touch and I am trying to sync my old nano onto it. But, when I am registering the new Ipod touch, it is recognising it as a camera. Can anyone please help? Many thanks in anticipation
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I tried to downgrade my iCloud and when i did it never refunded me can you please help me with this thank you James
<Personal Information Edited by Host>How did you try to downgrade
(Don't post your telephone number in public places, unless you need more useless phone calls) I will ask for it to be removed. -
after a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign Please Help!
J3liu1 I would recommend reviewing the installation log files for the specific error message which you are facing. You can find details on how to locate an interpret your installation log files at Troubleshoot installation with install logs | CS3, CS4. You are welcome to post any specific errors you discover to this discussion.
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ive got an ipod touch and im trying to update it im using a laptop ive used for quite a while now but its coming up with the message that u get when u dont normaly use that computer. so i tranfered all my apps to my laptop when i update it will i be able to transfer all them apps back onto my ipod?
- Yes. If you also want to retain app data, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore from that backup. The restore will also update the iOS.
- However, what was the error message you received? Maybe we can fix that. -
My 4 yr old as put a passcode in my ipod touch and cannot get it off how do i do it please
my daughter put passcode on my ipod touch and cannot get it off how do i do it please
If the screen lock passcode then place the iPod in recovery mode and restoe via iTunes on your computer. For recovery mode.
iPhone and iPod touch: Unable to update or restore -
My iPod Touch 4th generation's screen is still white. Could somebody please help me?
My iPod touch currently has iOS 5.1.1. When I was about to use my iPod touch for music yesterday (05/30/12), I saw my iPod touch's screen was pure blank. The only sound my iPod touch makes is the voice control and there were no open apps. Also, there was only music on my iPod touch before the screen was blank at the time and there aren't any broken parts. It is not Jailbroken and I had my iPod touch since last August. My iPod touch still has a white screen. I drained out my ipod touch's battery and it did not turn back on back to normal, the screen was still white. When I restarted my iPod touch, the screen was still white. I charged my iPod touch and the screen was still white. When I tried my iPod touch in DFU mode, the apple logo/connect to itunes logo never showed up and the screen is still white. I restored my iPod touch, that didn't work and the screen was still white. Is there a techincal glitch? Should I wait for the next update? Did anyone has/had the same problem? Can Somebody help me with this problem? Should I go to the Apple Store? Should I replace it? Someone please help me. I will be greatly appreciated for your help.
Hi there Gabby,
I'm sorry to see you are so frustrated. Try holding down the sleep/wake button and home button together, until the device restarts.
If this still doesn't work, and you have restored your device, it seems like it could be a hardware problem. Book a Genius appointment and a local Apple Store, and they will talk you through repair and replacement options. If you are still in warentee, they will replace it for free. You can book an appointment at the link below.
Genius Appointments
Have a nice day,
Nathan -
what all do i need to do to get my 3rd generation ipod touch to update. i have uninstalled itunes and tried downloading the new 12.1 and it still tells me that there is nothing newer then the 5.1. im really getting aggrivated
I'm in the same situation and think 5.5.1 is the latest our iPods will take. I just had to Reset & Restore, and I couldn't restore two apps that now require iOS 7.1.
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New Update led to restoring ipod touch and music wont synch now
I updated the latest ipod touch software, and itunes 10. During the process there appeared a fault and it restored my ipod from a back up done today. All well but I cannot get music or films to synch. It is fine with apps and podcasts, playlists but everything else is blank!
Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
The computer where i always sync to and stuff got a virus the other day so i reinstalled windows which deleted data on the computer. As a precaution i restored my ipod (no backup) and everything seemed fine as i checked for any left over data. The ipod had the home page and the search page. Then i decided to get some apps. I signed in, pressed install button for textplus(first app on the clean ipod) and then it started loading. However, next to the loading textplus app there was the app "The Oregon Trail" which i know i did NOT install. "The Oregon Trail" is paused and not loading but the picture of the app is different from the one in the app store. I am convinced this is a virus because not only does it look different from the app store version and i ended up on my ipod without permission, it also takes up more memory than the app store says (around 350mb). I've restored multiple times and the same problem comes up again and again and again. Once i let the app load and then deleted it, but when i check i only have the same amount of memory than bfore. Does this mean i cant download any apps because of this corrupt app?????
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu -
Is there any way to get an older version of the app that can be compatible or to "copy" the app from one iPod to the other?
Or maybe to update the opperating system??you can by downloading iTunes to your computer/laptop but before plugging it in to the computer make sure all of your apps are on it then just sync the restored iPod to your computer and all of the apps on the computer will go to your iPod.. Good Luck
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A few days ago, my mom synced her ipod to her itunes and a bunch of the music files i have got synced to her ipod touch. How do i delete them. They show up on the ipod, but not in the manually added songs list. I have tried many things short of downloading ios 5. I open the ipod, clicked manually music and videos... click music... but i dont see the unwanted songs to delete. I see the songs she did want. Help please.
Message was edited by: gcmusicluver- If the iPod has iOS 5 then she swipe the song left or right and a tap the Delete button.
- If she does not then she will have to connect to computer and unsync them. -
Im trying to get the ios 4.1.2 on my iPod touch 2nd generation. Can I install it directly on my iPod . My iTunes on my computer isn't working!
you have to have itunes installed but check out http://support.apple.com/kb/ht4623.
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I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download. When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1. I really need to update to 3.1 to download some games for my son. I have an iPad and do not want to purchase a new iPod if I can get some games on the current one.
Thanks in advance!So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us
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