I am trying to restore my iphone 4 and when it gets to the, waiting for iphone, stage he phone does not respond and it comes up with error 4005. does anyone know how to resolve this issue. thanks

I am trying to resore my iphone 4 and the phone keeps causing an error 4005. i have updated itunes and am at a loss as how to restore phone. please help

Hello there, Shaz18663.
The following Knowledge Base article provides a solution for the error you have mentioned:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Particularly:
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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