I am trying to restore my iphone to my itune and it is asking for a password and I dont know it?
I just got my replacement phone and I need to restore my information but it will not allow me to since it is asking for a password I dont remember?
I assume you mean the phone is asking for the 4 digit password you set at the time of the backup of the phone...
Similar Messages
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My battery was not working properly (kept running out over a few hours.) I was advised at the apple store to restore my iphone which i did. When i try to restore it to my back up it keeps asking for a password but i have no idea what this password is? could anyone help?
If your backup is encrypted, you cannot restore without the password.
You can continue to backup but you cannot restore without password.
There's no way to retrieve the password.
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
From: http://support.apple.com/kb/HT4946 -
i need help retreiving my password for my restore backup...it isnt my Apple ID or Password and i am not seeing a way to reset it or anything...i have a lot of pictures saved on it and want them back asap! any help is appriciated!
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups & restore the phone as a new device. Your data will be unrecoverable.
You delete your existing backups here: iTunes>Preferences>Devices. -
Where would i find out what the password was set to?
Your backup became encrypted. Keep trying various passwords but unless you successfully enter the correct password, you will not be able to restore your phone from that backup
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Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com. -
Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???
Did you buy this iPhone new from an authorized seller?
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Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.
Pablos1966 wrote:
Surely the current ID and Password would work . Anyway I will see how I get on with the Device Password.
No. If you failed to turn off Find my iPhone BEFORE you upgraded to iOS 7, you will need the original Apple ID and password. If you upgraded to iOS 7 you will need this info; there is no way around this. If it is the device passcode you will need to restore your iPhone in order to reset that, which in the end will require your Apple ID and password in order to activate the phone once it is restored.
Why don't you have the original Apple ID? Where did you get the phone? -
I am trying to install new software on my Imac and my keychain asks for my password, I type it in, it says it is wrong, I do it again, wrong, it gives me a hint, same one I have been using, wrong again, so I cannot get the new soft ware to download, how do I get my passwork on the keychain to work or how do I change it?
What model iMac and what version of the Mac OS is installed? "About this Mac" from the Apple menu is a good place to start.
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i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?
That is the activation lock. Your iPad will be useless unless you can remove it.
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When I synced my iphone to our computer, it took on my husbands apple id account and now it asks for his password to update apps. How do I get mine back?
Yes, you can delete them from your phone by tapping the icon until it jiggles, then tap the black x. You can verify that your Apple ID is still correct for future purchased by going to Settings>Store>Apple ID (at the bottom). If it's wrong, tap the ID shown, sign out, sign back in using your ID. Then you should be good to go.
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Migration Assit , PC to MAC - The migration was successful, but I don't know where the files are. It says they're under a different user, 'owner' . I tried to access via sys pref/system/users&groups, but it asks for a password for owner which I don't have. What must I do to access my files?
My experience is with MS PC's I'm new with the MAC Book Pro.Then, see if this works:
Mac OS X 10.6 Help- If you forget your administrator password
If you are running Lion or Mountain Lion you may need to do the following to access the same utility:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
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