I am trying to restore my locked ipad however, I get an error message in itunes, what do I do next?

I am tryint to restore my locked ipad 2, however, in itunes I get 2 popup messages.  The first pop up says "itunes can not connect to ipad because it is locked and requires a password"  So I attempted to restore the ipad and an error message "itunes can not connect to this iPhone because of an unknown error occurrred"...  Does anyone know what I do next?

m12pru wrote:
for some reason that link is taking me to 4oD
How bizarre, try this again http://support.apple.com/kb/TS3694#error1015

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