I am trying to restore my phone from iCloud and it continues to say that I've lost my internet connection (which hasn't happened) and it wont restore the phone! Any suggestions????
I hate this process it takes forever and 5 times now it has said that it's lost the internet connection..... I even tried keeping the screen active the whole time as well.
Any suggestions?
Any luck? What did you end up doing?
Similar Messages
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I have iphone 4 os 7.04, tried updating to 7.1, but continously shows error that I dont have working internet connection, though I have one and tried via wifi and 3g same error comes. The update has been downloaded, the page shping license agreement comes. As soon as I press agree, it asks me to wait for verification and then this error that there is no working internet connection comes, even though I have one and it works fine
Try these steps as needed:
Reset phone: press both the home and power buttons, releasing when the Apple logo appears
Settings > General > Reset > Reset Network Settings. You will have to re-enter WiFi passwords
Connect phone to iTunes on your computer and update using iTunes
iOS: How to update your iPhone, iPad, or iPod touch -
when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection. the connection is on and it loads at 100mb per second.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I am trying to change my country from Australia to Canada however when I try to it says that I have an incomplete season pass however the season pass is actually complete. Can anyone help please? It's driving me bonkers!
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistance.
Regards. -
An update from Apple appeared on my iPhone so I downloaded it, it was an IOS update. The screen said to swipe to open, then enter a 4 digit number, which I did then it went to a screen asking for my network info which I entered (except I guessed at the security as being "WPA2", I have not idea, I entered my password and now the only screen that will appear is one stating it is Joining my stated Network??? but nothing is happening and I can't use any of my iPhone features at all? Help
Go back to the previous page. If there's no available wireless networks listed except "Other" which is manually putting the wireless network information, see if you have "activate using cellular" or "connect to iTunes" option.
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Hi i have been lo cked out of my ipad due to my friends trying my password to many times and it is saying for me to log into itunes which i have done but it is still not letting me use my ipad
Forgotten Passcode or device disabled after entering wrong passcode
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device -
I lost my internet connection during an itunes upgrade and now my phone is stuck
during an itlunes upgrade session, my phone stuck without upgrading what can i do to release the session and start over
You didn't say what kind of computer or operating system you have, which makes it harder to make suggestions, but I'll try anyway.
If it is a Windows computer open a command window in Administrator mode (I can't tell you how to do this without knowing the OS) and type:
netsh winsock reset
Then reboot the computer and connect the iPhone. If it still doesn't activate find the hosts file on your computer, and delete any lines that contain gs.apple.com. Again, the procedure for doing this varies with computer type and operating system. -
phone saying my sd card was removed when it wasnt,,lost assigned ringtones to ppl....how do i fix it
Try re-seating the sd card....
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I've developed a site using "web Page Make" I put a graphic on a page with a mouse over that morphs the graphic and plays a brief wave. I works with I.E but no go in FF 3.63.I am previewing this off a local networked drive. No problems with other net site with embedded audio do I need a certain add on etc. Can anyone offer some advice. Thanks
== This happened ==
Every time Firefox opened
== I preveiwed the site and try the mouse over feature to excute the waveMake sure that you do not use bgsound to pay that music.
See http://kb.mozillazine.org/Background_music_does_not_play -
IPhone 5: Restoring Camera Roll from iCloud Backup.
When restoring all data from iCloud Backup, Camera Roll never finished downloading. It was stuck at 5 out of 715. How can I restore Camera Roll from iCloud Backup now that the initial "start up" Restore is complete?
Got my photos & videos back into camera roll! I woke this morning and all 701 were there. This is a few less than the most recent backup had, but good enough. So, there were a few things flakey about my experience restoring from iCloud. Therefore as many, including yourself have noted, iCloud IS ABSOLUTELY NOT A TRUSTED METHOD for backing up, storing or restoring photos & videos. If your photos & videos are important to you, backup to your computer at regular intervals.
What worked?
1: Following randers4's suggestion to review ezjules' post (see above for link).
2: When the most recent backup failed, I went to the next one available (2 days old)
3: When the Photo App displaying X of XXX images downloading in camera roll got hung up on the first few images, I powered down the phone and it resumed downloading more. However, it hung up 2 more times and then proceeded while I went to bed.
4: Phone was plugged into A/C outlet entire time, no incoming or outgoing phone calls or texts.
I am no longer going to back up photos or videos to the cloud. I will also cancel my additional storage capacity on iCloud. Why pay for secure storage that is so flakey?!? -
I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.
hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial. Anyhow IF you have no backup at all then you have lost everything. There is software out there that can recover data on the phone that was deleted.. I would personally click restore on Itunes and restart over. You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
Lesson learned huh.. -
ipad is connected to the computer however doesn't show up in the menu, I'm trying to restore it but am concerned that it will restore the iphone and not the ipad. any suggestions?
Hi vanover7,
It sounds as if when you connect your iPad to your computer it does not show up in iTunes, is that correct?
Please use the steps in this article to troubleshoot the issue -
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help
Me too and I have 4 devices which are now not recognized by iTunes but were immediately before ios8 upgrade
Come on Apple get your finger out and help us here please ? -
HT4859 Restore phone from iCloud
Just got replacement iPhone 4S started resorting data from iCloud in apple shop but then came home before it completed. Connected to wifi at home but restoration won't complete. What do I do now?
You and your wife are using the same ID for icloud - that is your problem. Using the same ID keeps all devices in sync. Delete something from one device and it goes from all devices. You should each use your own IDs (have two icloud accounts - but if sharing the same ID for the itunes store, you can keep that ID on each device for the store, not icloud).
To restore from an icloud backup -
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your phone. Then you will go through the setup screens again as you did when your phone is new, and when given the option, select Restore from iCloud Backup.
Changing accounts, creating new account -
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
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