I am trying to restrict color printing on my laserjet 4700dn for my network

Here is my issue. I am trying to restrict color printing on my Laserjet 4700dn for my network. I have configured it for "color if Allowed" and all works perfectly. I was then going to allow certain users to print in color so I started by configuring my username and allow color. Every time I print it is still in black and white. I then decided to look at the color usage log and what I found would explain why. The color usage log only shows the username of one user on my network. All other jobs just show the date and number of pages. So my issue is why can my printer not see all the other users and how do I configure it to do so. Also why would only that one user show in the log. It also does not show any applications but it does for that one user. Is there something else that needs to be installed on the computers for it work?

Hi
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
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Hello dna_cali,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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I am trying to restrict color printing on my laserjet 4700dn for my network

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