I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong, never had this problem

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong? , never had this problem before. Help!!!

Your description of the issue is not clear:
What format, bit depth and color was your original file "from the net"? It sounds like it was a Color Indexed GIF, which would cause what you are describing.
In the Macintosh Finder, select said "net image" and do a Get Info on it (Command+i). When the Info box appears in the Finder, take a screen shot and upload it here by using the little camera icon in the Reply Editor in the forum's web interface.
If the image is a 256-color GIF, remember the rule: GIGO = garbage in, garbage out.

Similar Messages

How do you save a Photoshop CS6 psd file as a template?

Trying to save a psd file as a template so the original cannot be altered or saved over. How do you do this?

Thanks - that is perfect. Also found a "read only" option for all. So you have to do a "SAVE AS" and can't write over the original.
Thanks again.

HT1146 Just started using Apple mail. Trying to set up email folders with Company/Company P.O. and it won't work. Went to Edit and added special characters and it still won't work. What am I doing wrong or can this not be done.

Just started using apple mail. Trying to set up email folders with example: Company/Company P.O. It won't let me do it. It will not allow / or . . What am I doing wrong or can this not be done. I tried to use the Edit menu and adding the special characters, but it still won't work. Please advise. mmather

Has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

fair enough. No need for any unnecessary posts either. You issue had been addressed ad nauseum already in this forum had you bothered to search this forum (as forum etiquette would dictate) before posting.
In any case, I hope that your problem was solved.

I have been trying to update my software for the past 3 hours. It just goes so far and stalls. I've never had this problem before, what am I doing wrong?

I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.

Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update .

I recently downloaded the latest iTunes update and now my menus are in Korean. I work in Korea but want my menus in English. I've never had this problem with updates before. How can I get English back? Thank you.

I recently downloaded the latest iTunes for Windows update, and now when I open iTunes my menus are in Korean. I live and work in Korea but want my menus in English like they always have been. I've never had this problem with updates before. How can I get English back? I'll appreciate any help.

CTRL+, (Comma) brings up preferences
General is the tab on the left
Language is the last drop down control
English (UK) & English (US) are 9th and 10th on the list
Close iTunes & reopen to effect the change
tt2

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Hi Ciaran19,
Are you sending files from the Adobe Send interface, Adobe Reader, or the Outlook plug-in?
Have you checked to see whether the files that you're sending appear in the Recent Files/Sent Files list when you're logged on to https://cloud.acrobat.com? (It could be that they're uploading, but not being sent.)
It would also be worthwhile to send the files in smaller batches, to see whether a particular file or files is problematic, and causing the error.
Please let us know how it goes. If you're still having trouble, please let us know where you're sending from, and whether you're able to send the files in smaller batches. It would also be helpful to know the exact error message that you're receiving.
Best,
Sara

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

ITunes fails to load. Message is Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services. Never had this problem before trying to install this upgrade

iTunes fails to load. Message is "Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services." Never had this problem before trying to install this upgrade. How do I fix this?

Dave, same problem here. And I did go in as admin to Administrative Tools, Services, Apple Mobile Devices and tried restarting the service. It seems there is a bug with the newest update, period. All of the normal "easy" steps don't work. Before I remove all of Apple's programs, including Bonjour....I'm running a full system scan.
But the answer will be to remove all of the Apple stuff, then reboot, then use whatever utility you have to remove all temp files...then go download and install it again. This has worked for several people (I read the thread before posting). Win 7 64bit. It just seems that Apple did not thoroughly test this new version. Period.
If Apple reads this...I have many computers...and whenever Apple wants to update something...it just about stops everything else that is going on. Total memory hog, even with 16G RAM and dual quad core processors. It has to learn to play nice with others.
After the scan and I'm sure an hour or two of work...I'll re-post.
Of course if you do image back-ups, as I do, you can simply restore your drive to its previous state and run the previous version of iTunes, declining the update, until Apple gets it right. Depending on the size of your drive, this could take hours. It is a matter of choice, of course.

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please.

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please. I've already tried a lot of your suggested fixes, but without success. Why hasn't Apple Fixed this?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

HT3702 Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff.

Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff. I have an iPad mini just trying to play a **** game.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting an error message then what is the full text of it ?
The temporary store holding charge is standard, it should disappear within a few days or so.

My itune gift card says it's not authorized. I've tried to redeem by typing in upper case letters and lower case letters. I've never had this problem before, what do I do so I can use this gift card?

I bought an itunes gift card yesterday and I have tried to redeem, but when I do I get a message the card has not been authorized. I have typed in typed in the code as seen mostly upper case and I have tried lower case also. Neither is working. I've never had this problem before. Should the store where I purchased it from done something to supposedly "activate" it. I'm at a loss. I do not have the store reciept a friend does, and I'm sure she desposed of it.

Yes, the retailer is supposed to activate the card. Otherwise they'd lose hundreds to shoplifting. What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

After seeing the production in London I purchased the whole sound track and it did not completely load. I've never had this problem Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for this kinds

After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.

Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

New download won't open links, nor will it go to web addresses typed into address bar. Never had this problem with previous version.

I just upgraded to the newest version of Firefox. In this new version it sometimes won't open a link even in a search engine such ask Yahoo. It also won't ever go to an address I type into the web address bar. I have never ever had this problem with a web browser so I know it's not me. I've never had this problem with Firefox before either. Please fix this bug.
Thanks.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong, never had this problem

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