I am trying to scan a document from my officejet 4500 on my macbook air

Hi
I have a new macbook air and I need to scan in some documents on to it but the printer is not showing on the image capture. I am using a physical connection.
Many thanks

Hi Karen250,
Thank you for your response! In addition to the guide I had posted earlier, I would also recommend the following:
This guide, OS X v10.9 Mavericks: Installing and Using the Printer on a Mac, for installing the printer.
This post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. As it has other options for scanning. Even though the post is for a different printer, these options will work for yours.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I received the document from my teacher, so I don't know what program she used to scan it.
I tried to print the document directly from my PC which works fine though, so I guess the document is OK.
My HP printer is an old model which doesn't support eprint or air print, so I used the eprint application on iOS to print the document. I tried both color and black/white which gave me the same result: only the center screenshot image is printed out, and the image is enlarged and rotated to fit an A4 paper, the rest of the document is just ignored.
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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I am trying to scan a document from my officejet 4500 on my macbook air

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