I am trying to see an old email that I kept because of it's importance, it cannot be read - what is wrong? There is nothing showing in the message.

I routinely keep emails that have photos, or important messages - such as airline reservations. Just now when I opened up Thunderbird to look up an old message from almost a year ago, the message section was completely blank. I checked a number of other old messages, including an airline reservation from 6 weeks ago, and except for messages received in the past two weeks or so, they are all showing a blank screen.
Is there a setting on TB that may be causing the glitch? This is a new problem.

When looking up the same problem I found the following Q&A page: [https://support.mozilla.org/nl/questions/992136 Similar problem].
Apperantly some anti-virus programs might apply changes to thunderbird mail files which could lead to the inbox becoming corrupted.
Try to follow the steps described in the answer there.

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I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my i

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?

I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.

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I am trying to pull up an old email that I received and placed in the trash. When I press "load more messages," no additional trash eMails pop up. What am I doing wrong?

You're not looking in your trash can. And if you've emptied your trash can, the message is gone.
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My iPad is trying to download 15000 old emails, how do I stop this?

I recently set up an iPad 2 for my mom and am having trouble with her email. Her Verizon account is trying to download 16000 old emails dating back to July and I'm having to download them in groups of 1000 & delete them. All of her email settings match my email settings and my account never prompted me to download old emails. How do I stop the email from wanting to pull in these old emails or is there a way to delete the 16000 in mass?

Delete them en mass from her computer. That deletes them from her e-mail provider's servers. Then her iPad can't download them. I know of no way to delete them en mass on the iPad. Nor do I think you can delete them from her iPad without deleting them from her computer. They both 'talk" to the same server!.

I have an IMAP mailbox that seems to only show mail 7 days old on my iMac running Snow Leopard.However, all old emails that I have not deleted are showing up on my macbook pro running the next OS (Lion?). How do I get all my old emails back on my iMac?

I have an IMAP mailbox that seems to only show mail 7 days on my iMac running Snow Leopard. However, on my MacBook Pro I can see all old mail that I have not deleted. It is running the next operating system (Lion?). Does anyone know how I can get all my old mail back on my iMac. It is my primary computer and I need some of those old messages. I have tried to rebuild the mailbox but it has not done anything.

I have tried to rebuild the mailbox to no avail. The mailbox behavior says: Drafts (not checked) store draft messages on the server, Notes (checked) show not in Inbox, Sent (checked) Store sent messages on the server Delete sent messages when (option never selected), Junt (not checked) store junk messages on the server Delete junk messages when (option never selected), Trash (checked) moves deleted messages to the Trash mailbox and (checked) store deleted messages on the server Permanently erase deleted messages when (one month old option selected).
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I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
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    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
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You can't merge apple id.

Hello, My old email address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the pa

Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!

This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG

Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

Change your old Apple ID using this link:
https://appleid.apple.com/
Click the blue Manage your Apple ID button.
Its password is unrelated to the password you use for the email associated with it.
If you don't remember the Apple ID password, click the Reset your password link.
I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one.

I no longer have access to an old email that authorizes a lot of my music on my Ipod nano. How do I reauthorize the music when I can't access old email?

I can't authorize some music from my Ipod nano...it was purchased using an old email that I no longer have access to. When I type in my information to recover my password, it says my information is incorrect. Can I do something to move the music from my old Apple ID to my new one?

You'll want to contact Apple Support by phone to have them walk you through the process of getting this older account cleaned up and your issue resolved.
http://www.apple.com/contact/
B-rock

I just purchased a new mac mini and would like to use my old dell monitor. I tried a HD to VGA adapter converter,it plugs in, but nothing shows on the monitor. Any suggestions? Thanks

I just purchased a new mac mini and would like to use my old dell monitor. I tried a HD to VGA adapter converter,it plugs in, but nothing shows on the monitor. Any suggestions?

What do you mean by "HD to VGA adapter converter"?
Do you mean have an HDMI to VGA adapter connected the the Mini's HDMI port?
Or maybe you plugged n the the included HDMI to DVI adapter and then connected a DVI to DVI adapter?
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http://store.apple.com/us/product/MB572Z/B/mini-displayport-to-vga-adapter
Make sure you get a name--brand one. I purchased some el cheapo, no-name ones and they did not work

My apple id is an old email that isnt working. Do I need to change it to a working email? If so will I not lose all my songs I have paid for with the old id email?

My apple id is an old email that isnt working. Do I need to change it to a working email? If so will I not lose all my songs I have paid for with the old id email?

Welcome to the Apple Community.
Yes you should supply another address, no you won't lose your purchases.

Can I stop my IPhone from pulling up old emails that I haven't deleted?

Can I stop my IPhone from pulling up old emails that I haven't deleted?

That seems a really obvious answer but I didn't think of it.
Thanks!

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I have an old email that I can't get rid of. Every time I try to install app updates it asks for my password (which I don't remember, and I don't have that email to receive anything). I have gone to settings in icloud and I only have my updated info. Help! I can't even play some of the games without doing an update.

Hi THIVELY,
Since applications from the app store are linked to the Apple ID - in this case your old email - used to purchase or obtain them, you will need to have the password to that Apple ID in order to update those apps. This article will tell you how to reset that password so you can continue to use that Apple ID -
If you forgot your Apple ID password
Thanks for using Apple Support Communities.
Best,
Brett L

I am trying to see an old email that I kept because of it's importance, it cannot be read - what is wrong? There is nothing showing in the message.

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