I am trying to send minutes of a meeting to pc users by clicking on export and choosing the word option. Recipients are unable to open them saying they came as a ZIP compressed folder. No idea what that is or how to correct the problem. Help!

I am trying to send minutes of a meeting created in Pages to pc users by clicking on export then word. Recipients are telling me they cannot open the minutes which have come as a ZIP compressed folder. I have no idea what this is or how to fix the problem. Help?!

A pc user can open a .zip file by double clicking it.
If that does not work, you can convert the document to a .pdf by doing the following.
With the document active, type commannd + P (the print command).
In the next screen, on the bottom left, click on PDF, and in the drop down select Save as pdf...
You will be asked where the .pdf should be saved - the desktop is the easiest.
Now when you want to send the minutes, you have them as a .pdf file. Anyone with Adobe Acrobat Reder can open this.

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I have started to get this error message: 5.1.3 bad address syntax in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice?

I have started to get this error message: "5.1.3 bad address syntax" in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice? My email account is through Optimum online and I am using Airpost Express.
P.S. The error sound "bong" is driving us nuts!

Please post on the Office for Mac product forums that Microsoft hosts. It's their product and they can best troubleshoot the issue.

The events of the last month have suddenly disappeared. I have opened these successfully several times during the last few weeks, but on opening them yesterday they weren't there any longer. No idea how this could have happened! Possible to retrieve ???v

The events of the last month, with the photographs have suddenly disappeared from the iPhoto Library. I have opened these successfully several times during the last few weeks, but on opening them yesterday they weren't there any longer. No idea how this could have happened! Is it possible to retrieve ???

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Pages is sending my documents in docx format, but windows unable to open them. They arrive blank or can only be read as a single line at a time. When view prior to sending the document is divided with black lines after each sentence.

Pages is sending my documents in docx format, but windows unable to open them. They arrive blank or can only be read as a single line at a time. When viewed prior to sending, the document is divided with black lines after each sentence.

Windows will only be able to open these if you have Word 2007+. Older versions of Word, for example Word 2003 would require a compatibility pack.
Perhaps you can try 'Saving As' a different file type instead?
Regards,
Steve

HT201269 When I plug my iPhone 5s into the computer to restore it from iTunes a pop-up comes up and says "this version of iTunes has not been correctly localized for this language. Please run the English version." I have no idea what that means or how to

In need of help figuring this phone stuff out! I am trying to get all the apps from my husbands old phone to his new one. I have already backed up the old phone and got everything onto iTunes, but every time I plug the new iPhone 5s into my computer it says that the version of iTunes is not correctly localized for this language and asks for me to run the English version. I have no idea how to do that? Please help.

Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy

I got a notification saying my InHouse Account was expiring.. I have no idea what that mean or how to fix it.. Help??

It expires in29 days..

What "inHouse" account? The only Apple accounts that ever expire are paid services like additional iCloud storage. If all you have are free accounts with your AppleID (iTunes store, App store, iBook store, these forums, a basic free iCloud account, iMessage) then those never expire.
And I've never heard of anything referred to as an "inhhouse" account. Even if you have a for fee services account like additional iCloud storage, your upcoming renewal notice will specifically refer to your iCloud storage account, not something generic like "inhouse".

I'm trying to apply online at Sears Holding Center. When I click to apply and submit information manually I get a new window open up. The window is error.

I click apply to job; build or select profile using this site and click continue and get this message on a page with a white background:
" + ""; } function hideFrames() { var gqFrame = document.getElementById('gqFrame'); gqFrame.rows = rowsHideAll; } function getWindowHeight() { return document.documentElement.offsetHeight; } function calculateWindow(btnofstHeight) { document.getElementById("buttonDiv").style.height = btnofstHeight+"px"; if(document.getElementById("mainDiv").style.height < screen.height) { document.getElementById("mainDiv").style.height = screen.height; document.getElementById("main").style.height = screen.height; } document.getElementById("buttonDiv").style.position = "fixed"; document.getElementById("buttonDiv").style.bottom = "0"; document.getElementById("progress").scrolling = "no"; document.getElementById("errors").scrolling = "no"; document.getElementById("buttons").scrolling = "no"; window.scrollTo(0,0); if (navigator.userAgent.match(/iphone/i) || navigator.userAgent.match(/ipad/i)) orientationchange(); } function orientationchange() { var winWidth = 0; var viewport = document.querySelector("meta[name=viewport]"); if(window.orientation == '90' || window.orientation == '-90') { winWidth = screen.height; viewport.setAttribute('content', 'width=device-height, height=device-width, initial-scale=1.0, user-scalable=1'); } else { winWidth = screen.width; viewport.setAttribute('content', 'width=device-width, height=device-height, initial-scale=1.0, user-scalable=1'); } document.getElementById("progressDiv").style.width = winWidth; document.getElementById("progress").style.width = winWidth; document.getElementById("mainDiv").style.width = winWidth; document.getElementById("main").style.width = winWidth; document.getElementById("buttonDiv").style.width = winWidth; document.getElementById("buttons").style.width = winWidth; var el = document.getElementById('buttons'); var childWindow = el.contentWindow?el.contentWindow:el.contentDocument; childWindow.setFrameOrientation(window.orientation); }
https://sjobs.brassring.com/GQ/GQ.asp?SID=^wlPB2UaNh0ezxx9%2fEMWY4_slp_rhc_fhO_slp_rhc_OO9l52u04up%2fAYilPH30cRNCUr1A%3d%3d&CalledFunction=GQ&GQPage=yes&profileid=^S7N0zCfa0VTlwKcSf6pSTpE8CmOKDsTa&isnonprofile=0&gqsessionid={90A8E972-CCF4-44F7-BA1B-6C57C600B41A}&partnerid=455&siteid=185&languageid=1&localeid=1033&pprefix=JFF&isgtg=1&gqid=789&resumedraft=&sdattachments=&drafttype=&aipid=&qsite=&callingurl=&gqrenderingid=1334&sendcandrefemail=Yes&emailencoding=0&candrefdefaulttemplate=No&showattachmentspage=True&stackingrule=1&gqautoextraction=True&reqtrigger=Auto&gtggroupid=5284&jobtitlealiasqid=0&alwayssendhotcand=No&propercase=No&optionalautoextraction=No&office07support=Yes&profileimport=&ssoid=

Is that what the page displayed?
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion. There is a step that asks for a "passcode" to proceed. I have no idea what that passcode is. It seems to want a numeric code.

I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion. There is a step that asks for a "passcode" to proceed. I have no idea what that passcode is. It seems to want a numeric code. Has anyone had this experience?

This general-purpose article gives detailed step-by-step instructions for using Migration assistant, Setup Assistant, and other mehtods, and discusses the Pros and cons of each mtheod. It is very approachable and easy to understand. Wriiten by Pondini, the resident Time Machine guru.
Setting-up a new Mac from an old one, its backups, or a PC

HT1925 I receive error code 2349 when trying to install iTunes. Any idea what that code means and how to correct?

receive error code 2349 when trying to install iTunes. Any idea what that code means and how to correct?

It's a better bet with a 2330, but the first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

TS3694 When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man

Tried 50 times to download the update to acrobat, keep getting prompted to close flashbridge-wrapper-crossplatform, no idea what that is!

I've closed EVERYTHING I can think of, and it still says I have to close this thing that I have no idea what it is. I am SO frustrated. please help!!

Coleen730 please utilize your task manager/activity monitor to close the offending process. If you continue to receive this error then please reboot your computer.

HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

In itunes, my ipod shows six gigabytes of "other" and i have no idea what that space is used for.

In itunes, my ipod shows six gigabytes of "other" and i have no idea what that space is used for.

Other usually contains app data and other miscellanious items. However 6GB is awfully big so it's likely been corrupted. I would restore.

On the bottom right of my MacBook Pro there is a solid line about 3/4" long (looks like it could be a download status gauge). Any idea what that is?

On the bottom right of my MacBook Pro there is a solid line about 3/4" long (looks like it could be a download status gauge). Any idea what that is?

Unfortunately you screen shot is not showing. There is a bug in the forum software that sometime will prohibit images from appearing. This may be one of those occasions.
Browsers such as Safari and Firefox do have small windows that will show downloads which will permit you to monitor the progress. Without actually seeing what you are referring to, I cannot give you a definitive answer.
Ciao.

I am trying to send minutes of a meeting to pc users by clicking on export and choosing the word option. Recipients are unable to open them saying they came as a ZIP compressed folder. No idea what that is or how to correct the problem. Help!

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