I am trying to set up a genius bar appointment on my computer and it tells me "Sorry your session has expired. Please sign in again using your Apple ID account name and password" I know they are correct and use them to sign in on my phone.

Hi I am trying to set a appointment for the Genus bar on my computer.  I know for a fact that my login is correct.  I have used it to sign in here and make a apointment (had to do it on my phone).  When I get to the appointment area it tells me to resign, and tells me "SORRY" Your lass session has expired.  Pleae sign in using your apple id account name and password.  I have tried resetting my password and all.  I am running Internet Explorer version 11 and my windows is 7.  Any help would be nice...

ok.. I tried this three times and kept getting that access denied thing when I clicked post my questions. So now maybe I wont have to typ this a fifth time....
I have a MAC computer with Sync. Was set up under sync Beta. I have an Android phone synced to it that was synced using the pair this device function. It works perfectly. I just got a new Android Tablet and am trying to add it to my sync and it does not seem to have the pair my device function. It insists I log into my sync account. So I try it and it tells me invalid userid/password. I verify and it is the exact email address userid that shows as being my sync account on the MAC. I verify the password on the MAC and it tests out fine. Try the tablet again and invalid.. So I try to reset my password on the tablet and am told my email address/account name does not exist. I just verified it AND Synced my MAC using it!! I have my recovery Key but there is no place to input it into the tablet. There is no place on tablet to enter the link device codes. How can my account be valid and in use on two devices but invalid and nonexistant on the new one? And How do I get the New one to sync with other two?

Similar Messages

  • When I try to send email from my iPad and iphone it says that I have the incorrect username and/or password, but I know they are correct, can someone help me?

    When I try to send email from my iPad and iPhone it says that I have the wrong username and/or password, but I know they are correct.  Can someone help me?

    "Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
    In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
    Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
    In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
    That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

  • I want to link my other email accounts to my imail so I can see them all at once. When I enter their account information, imail says I'm using the wrong passwords but I know they are correct. What now?

    I want to link my other email accounts to my imail so I can see them all at once. When I enter their account information, imail says I'm using the wrong passwords but I know they are correct. What now?

    This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
    This is a picture of what it looks like now:
    http://tinypic.com/r/107quxu/7
    As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
    any way to get around that?

  • HT1338 When we check for updates, how do we know they are valid and not malware?

    When we check for updates, how do we know they are valid and not malware?

    If they are from Software Update they are valid.
    You can also go to
    http://support.apple.com/downloads/
    Then click on the app (not download it) and you will see this...
    http://support.apple.com/kb/DL1426 and check the security SHA.

  • My problem is that I am working on a page and then I receive ....Error saving the journal. Perhaps your session has expired-try reloading the page".

    My problem is that I am working on a page and then I receive ....Error saving the journal. Perhaps your session has expired-try reloading the page". I used to receive from Firefox when reloading page...To display this page, Firefox must send information that will repeat any action'. Now I don't receive this message and I lose info that was entered. How do I get this to pop up again so I can save my messages.
    Using Firefox 22.0 u to date

    This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
    Clear the cache and the cookies from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
    You get an alert about resending POST data if you go back to a page or refresh a page that was previously requested from the server by submitting form data via a (hidden) POST form.<br />
    Firefox can only make sure to get the same page by resending that POST form.<br />
    Firefox doesn't know what that form data means, so Firefox asks for confirmation before resending that form data as such an action can cause you to repeat an action and buy another item or post a message another time.<br />
    A way to prevent this pop-up about resending POST data is not to use the Back button, but to open links on a page requested from a server by sending a form with POST date in a new tab (window) with a middle-click or a Ctrl + left-click.

  • Our home address changed and our AMEX card identity has been stolen.  So when i edit to change my address and AMEX number it won't let me and get this message: "YOUR SESSION HAS TIMED OUT.  TRY AGAIN.  How do I access the store to change my account????

    We moved and our address has changed.  Also our AMEX card identity has been stolen twice and AMEX has changed our number and security code twice already.  Now i am trying to edit my account at Itunes.  Every time I try to edit our account at Itunes,  I get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN"  Anything i am doing wrong?  How do I get to the accounting department without getting this message?
    Thanks

    I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
    In fact, I logged in HERE using it as my new Apple Id... so it works!
    But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
    Come on Apple, do you want me to buy your apps, or what?

  • Why can't I download Textplus on my 4th generation iPod touch?  It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again an

    It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again and has a done button underneath it. I press done. The textplus app says "Waiting..." and is gray. What can I do to download this app?

    iTunes has to contact Apple to send your agreement to the new conditions, but your security software has to allow this contact. If blocked, you'll get a time out message. Follow the instructions here to check your security software settings: iTunes for Windows: Troubleshooting security software issues

  • Updated to new iTunes 11 and now it says my iCloud session has expired and i can't log back in!

    Updated to new iTunes 11 and now it says my iCloud seesion has expired and i can't log back in! 
    I restarted the program and I even reset my password to no avail
    This is the kind of error messages i use to get with MS DOS/Windows - stop it your scaring me!
    What do i do to regain my iTunes account ?

    Just download and install version 4.1 - problem solved.
    https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=D TEML

  • My ichat buddies always appear offline when i know they are online and I appear offline to them

    A couple months ago my ichat was working fine. Then all of a sudden all my buddies appeared offline when I knew for a fact they were online and I appeared offline to them as well. The only solution I have found is to delete each buddy and re-add them again and they magically show up online but after a while, like a couple days, they all appear offline again. I changed the port to 443 and deleted and re-added my jabber account and deleted the ichat.plist but nothing works.
    Any help is appreciated!

    Hi,
    This could be down to the priority that each account and each login can have.
    In Messages you can set the Priority that the app (and that account has)
    The Earlier iChat apps did not have this setting despite it actually using a Priority.
    The iChat versions is set to 25.
    This is the same Priority as the web mail page login.
    In this case the last login would take the "lead" - you would not  always be logged off the other login but the messages sent would go to the last login.
    I don't use Jabber enough to say if the 0 in Messages is higher or lower than the 25 in iChat or the web login.
    I presume that 0 is in  fact null and 25 is the highest that can be set.
    Anyway the idea is that you can log in on various devices and use the Priority setting to make one the "first Receiver" if you will.
    I have always thought it defaulted to the next device on the next highest priority.
    I.e. the Home computer could be left on but a Work computer would have a "higher" priority and take the "lead" and a phone app could be set "higher" still and override thing when you are not at a computer.
    I would wonder, based on your comments, whether these Buddies have logins with the same Priorities  and when one device logs out the other(s) are not taking over, making them look Off Line.
    8:42 pm      Wednesday; January 22, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why does my iPad tell me that the answers to my a security questions are wrong when I know they are correct

    I am trying to use my new iPad air to download iBooks with an iTunes gift card and it keeps telling me that my security question answers are incorrect. I do not understand that because they are the answers I provided when asked those questions! Now the darn thing has locked me out of my apple account and every time I attempt to contact support Safari tells me it can't find the server and apparently there is no such thing as 24 hour phone support so what the heck do I do to get my account unlocked and how do I find out what answers apple has for my security questions as apparently they don't have the same ones as I do?  I NEED HELP!!

    Call Apple in the morning.
    Possibility could have been you had caps lock on entering your security answer either now or when you set it up from the beginning.
    Apple will help you out and you will be in good shape.
    If you are not into phone calls then try to make an appointment at your local Apple store and they can fix it for you in no time.

  • ITunes recently decided my debit card's security code in invalid.  But nothing is wrong with the code or my card.  how do I fix this?  Apple support doesn't have a clue what they are doing and will not call me to fix this.

    My bank sent me a new Debit card because of some security issue.  It has the same number as my previous card but new experation and new security code. It worked fine for months then all of a sudden Itunes decided the security code is invalid.  Now I can't even update my phone. 
    For the last week I have been going back and forth over email with apple support to fix it, but they keep telling me the same fix that doesn't work and frankly they are the worst support group I have ever worked with.  I can't even get anyone to answer a phone, its just back and forth by email everyday.

    Debit card? Are you sure?
    USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html  "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

  • I have connected a new time capsule to a dsl modem.  It doesnt see the internet. Airport utility says: Disconnected. But it isnt. Internet tab shows PPPoE. Must I enter Account Name or Password? If so, where do I find them? If not, what do I do?

    I have connected a new Time Capsule to a DSL modem using an ethernet cable . The modem is working fine and connected fine. But the Time Capsule doesnt seem to be talking to the modem.  If I click the internet Icon in Airport Utility  it shows Disconnected.If I click the Time Capsule icon and go to the internet tab it shows  Connect using PPPoE. Is that what it should be? In the box below there is place for an account name and password. DO I need to filll these out and if so what do I put there--information about the Time Capsule of informationabout the Modem? And where do I find the information.
    Or am I completely on the wrong track.

    Thanks. The modem is a Speedtouch ST585  v6. How do I know whether it is in adsl bridge?  Also this is a modem-***-router. Does that make a difference?
    If you did not put it in bridge then it is not in bridge..
    Connect a computer directly to the modem.. open the browser to either 192.168.1.254 or 10.0.0.138 (if neither of those work you will have to check the IP address your ISP has set).
    BTW who is your ISP and do they allow PPPoE.. for instance most ISP in UK do not use pppoe so you have no choice but to run the 585 as a router. In which case bridge the TC
    Anyway.. open the setup configuration in the Thomson and select a template that says bridge.. run through the wizard and it will then bridge the modem.
    And I am using Airport Utility 6.0. How do I get the earlier version?
    By reading the site link I just gave you.. downloading the utility and running it on your computer. Or simply google to 5.6 lion airport utility... that is the way I find things when I don't have the link memorised.
    Finally, AIrport Utility shows a number in a red dot next to the time capsule icon, currently 2. What is that for? What does it tell us?
    Firstly download the useful utility.. but the dots tell you something is wrong and preventing the TC from working.. if you open the utility it should tell you what the errors mean.. I cannot tell you what they are, but it is likely to be no internet connection and pppoe has failed.

  • Just registered a brand new iPod Touch for my daughter (created new user name and password) but when she went to App Store and typed in aforementioned Apple ID and password it tells us these are incorrect when I know they are correct. What's up?

    The title says it all.
    Please help.
    Sam

    - Go to Settings>iTunes and App Store and sign out and sign back in
    - Reset the password and try again. After  resetting the PW sing out and sign back in
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • Loaded app SkyDrive Pro onto my ipad when I try and sign in tells me the details are incorrect, but I know they are correct, any ideas how to fix

    I downloaded a SkyDrive Pro app but cannot get it to recognise by sign om, even though it is correct.

    From Apple Support...
    Here are troubleshooting steps that should help you fix the problem.
    1) Quit App Store in multi-tasking.
    2) Tap Settings.
    3) Tap Safari.
    4) Tap Clear History.
    5) Tap the Clear History button.
    6) Tap Clear Cookies and Data.
    7) Tap the Clear Cookies and Data button.
    Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
    ...it seems to have worked for me.....

  • Every time I go to verify my iphone ID, i get the link in my email, I enter my user id and password and then i get a screen that says "SORRY, this session has expired". I have resent the link several times, and tried, turned off my phone and still no luck

    Is the something wrong with the link to verify my iphone?

    The only thing that Im thinking could be the issue is that I just got the phone yesterday and it started to download is06 and didn't finish. I can't resume it where I'm at right now because there is no WI FI access so I will have to wait until I go home. Maybe because the software is updating it is causing it to time out? But then again why are you having the same problem! UGH frustrating!!

Maybe you are looking for

  • 645 Ultra Memory Limitation?

    I've had the 645 Ultra board for about 3 years now and I've had no problems running with 756MB of memory, one 512MB double-sided module and one 256MB double-sided module.  I received another 512MB single-sided module for Christmas (from Crucial, usin

  • Restart problem

    dear all, my macbook pro was orginally with leopard system, i have upgraded it last month, but the 10.8.2 system works bad after upgrading. it shuts down and restart often. very annoying. i have downloaded mac keeper for a try to impove the situation

  • Gwes.exe error on Windows Mobile 5.0

    I keep getting a gwes.exe error while running my app built using LabVIEW for PocketPC 8.0.1.  What is it?  How can I debug this? Robert

  • SMTP Outlook not working

    Outlook 2010 client want to sent tru OS X Server. Inkomming is working, outgoing is not working. Keeps error connection broken. I have the following settings : SMTP with SSL port 587 Trued numoruis combinations. I See in the server login conection re

  • How to handling ecxeptions on alv and how to write subrotiens on scripts

    Hi abapers.. tell me how to handle ecxeptions on ALV, and how many exceptions are there ,which exception i have to use. AND is it possible to write subrotiens on script, if it is possible tell to me how to write