I am trying to set up my new ipad.  I am at the Wi-Fi part.  I have clicked on the network that we use at home but it isn't connecting.

I am trying to set up my new ipad.  I am at the Wi-Fi part.  I have clicked on the network that we use at home but it isn't connecting. At first there was an IP Address, a subnet Mask and the DNS.  Now I just have the DNS showing.  I am not sure what to do next?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5.  Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Similar Messages

  • HT1218 I'm trying to set up a new iPad..it asks for my WiFi network.. I find the network..then it asks for information that I have no idea about: IP address, Subnet Mask, Routet, DNS, Search Domains, Client ID..also the headings are: DHCP,BootP, Static..c

    I am trying to set up my new iPad. it asks for a WiFi connection.. I have one..then the next page asks for these things:DHCP,BootP,Ststic then IP address, Subnet Mask, Router, DNS, Search Domain, Client ID  then HTTP Proxy  I have no idea what any of this means...can someone please help me???

    Thank you sooo much. I was so disappointed...I couldn't wait to get started with the new iPad..then ran into the problem. So simple. You made my day. Thank you for your expertise!!

  • I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

    I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

    You will not be able to see what version you are running until the iPad is activated. It will be in Settings>General>About >Version when you can get to the settings app.
    The slider bar that you are describing sounds like the screen lock side switch and that has no bearing on setting up the iPad or connecting to WiFi.
    Why don't you try rebooting your router? Unplug it for about 30 seconds and then plug it in again and see if the iPad will recognize and join the network.

  • HT1695 I am trying to set up my new iPad (1st time owner) and it tells me it is unable to join my home wifi network. What do I do now?

    I am trying to set up my new iPad (1st time owner) and it tells me it is unable to join my home wifi network. What do I do now? This is the only wifi network I have...

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I accidentally set up my new ipad in itunes under the name of my existing ipad and need to set it up as a new device. Help. I cannot find a way to start fresh.

    I accidentally set up my new ipad in itunes under the name of my existing ipad and need to set it up as a new device. Help. I cannot find a way to start fresh.

    That's probably not a good idea to try to share apps since you will have to switch ID's each time you update apps and sync apps from iTunes.
    And technically - according to Apple's terms - you cannot share apps using different ID's. You can actually lock yourself out of an ID for 90 days if you switch ID's and if you associate the iPad with another ID.
    The bold type is a copy and paste from the site that I referenced below.
    When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
    http://support.apple.com/kb/ht4627

  • HT5957 Trying to download ios7 to new iPad mini.  Has been "downloading" overnight and still have gotten no where.  Ideas?

    Trying to download ios7 to new iPad mini.  Has been "downloading" overnight and still have gotten no where.  Ideas?

    Hi Rbfinke.
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
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  • HT201250 I am having trouble setting up my time capsule.  the amber light is flashing.  i have a Verizon FIOS network that i use for the internet (WiFi) and do not want to configure the Time Capsule to do that function.  I just want the Time Capsule to ba

    I am having trouble setting up my time capsule.  the amber light is flashing.  i have a Verizon FIOS network that i use for the internet (WiFi) and do not want to configure the Time Capsule to do that function.  I just want the Time Capsule to back up.

    Simple.. bridge the TC.. in the apple utility in the NAT and DHCP area.
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  • I have a Verizon card for Internet service and am trying to set up my new iPad. During the setup iPad recognizes my wireless but can't connect.  Any suggestions?

    Updated product info .  Trying to set up Internet in new iPad using a Verizon wireless card.

    A wireless card won't help. For set up, you need to connect to a wireless router, or via cable to a computer running itunes.

  • Trying to set up my new iPad

    I am trying to setup my new iPad using the "restore from iCloud backup " function. My old iPad is updated to the latest available iOS yet the new iPad is not allowing me to choose the latest backup (just done this morning) as is says iOS 8.1.1 is required. Any suggestion?  I have powered both devices off and back on to no avail. Any help will be much appreciateD. Thanks!

    Hi if your other ipad is an old one the backup may not be compatible, so just set up and use the same Apple id & password You should get your Apps & data back but Apps will need updating Do setup over your Wifi. Cheers Brian

  • HT3867 I'm trying to set up a new iPad air.  Why is it unable to join my wi-fi network, even with correct password?

    Why am I unable to join my wi-fi network with new iPad air using  correct password?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HELP - i am trying to set up my new ipad mini and can't get passed the wi fi network - it won't regonise my password - which is correct.

    Hi all.
    I have just bought an ipad mini - and just went thru the start of the set up till the wi fi - it does not reconise my password!! which is correct.... i can't go any further and am very stuck.... help please

    Hi again.... i did restart the router - and still didn't like my password - my brother connected to the same network last week on his ipad 2??? Its my parents wi fi??? so can't look into it now - would it be easier for me to try via my PC itunes and do it that way ?? as i do not understand how to log into the rounter - sorry not a computer geek :-(

  • I am trying to set up a new ipad 2 for my wife.

    I found my name and number under her contacts on the new ipad. I chose to send a text message to MY phone number from HER ipad. When I recieved the message, it showed up as coming from my name... WHY?

    Cara,
    If those email addresses are already in use somewhere else, you can get new email addresses for your kids.  You can do this via your ISP, or by one of the free email services such as hotmail, yahoo, or gmail.

  • After connecting to Bluetooth keyboard, iPad 2 will not connect to Internet (wifi) at all. Wifi is ok, have tried turning off bltooth, wifi on iPad. It sees the network but won't connect.  Help?  Have also reset network settings etc

    My iPad wifi was working great until I I connected it by Bluetooth to a keyboard (zagg).  It was the first time I'd used Bluetooth
    Immediately Internet was dropped on my ipad. My iPhone was and is still connected no prob. And I cannot get the iPad wifi to work again....at all!!!
    This is major as I am away from my desktop for three months.  Any fix cannot involve being at my desktop with iTunes which is 10,000 km away
    So far This is what I've tried based on other discussions-
    -turned Bluetooth off and unpaired to keyboard which was also turned off
    - turned iPad wifi off and on (several times)
    - forgot the network I useArrive Jul 19 depart Aug 25th. Originally it was Sept 9.
    -- reset network settings
    What happens is that the iPad sees the network and I enter my password. But, instead of getting "check mark" indicating a successful connections it keeps "circling".  Sometimes the airport bars will show, but disappear or flicker.  It never connects with a check noted in settings.   Any attempts to use internet confirm there is no connection
    My network is not a cafe or public network. It is one I regularly use here at my family's home where I am visiting
    Any ideas!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 I'm trying to set up my new iPad.

    it doesn't find my network.  When I type it in and give the password, it says unable to scan networks.  I know my network name and password, but the iPad doesn't seem to find it.  It doesn't even offer me "settings" yet.

    You cant get into the settings until the iPad is activated so that's not an option. You can't do anything until it is activated.
    Try rebooting your router. Unplug it for 30 seconds and then plug it back in again. If that doesn't work, activate using iTunes on your computer. Restart the iPad first, then plug it into your computer with the cable and iTunes should startup and take you through the activation process.
    If you don't have a computer, you will have to take your iPad to another WiFi network and try there or take it to an Apple Store and they will activate it for you.

  • I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user.  I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up.  I need my itunes on new iTune

    I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user.  I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up.  I need my itunes account on my new ipad.  help

    You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
    Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
    Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
    The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
    Transfer purchases.
    http://support.apple.com/kb/HT1848
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

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