I am trying to sign on to eprint center using my email address, it says my email already exists

I have signed in to HP using my email address. I changed printers and now want to use air print. I cannot sign on to eprint center because my email exists. I cannot have them send my password because they say my email does not exist. Can you help?

Hello irish1144,
Try clicking the Snapfish icon on the sign in page and using the "Forgot Password?" link. It will direct you to a page where you type in your email address and click "Send" and normally you will be sent a link to reset your password. Once you have reset your password, try logging in using the ePrintCenter login and see if it will allow you to login.
Let me know if you are still having issues.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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I have an HP OfficeJet 6700. I can't sign into eprint center because it says invalid email.
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gayle
This question was solved.
View Solution.

If you are trying to create an account and it is saying invalid email or email already in use, it means that you have a snapfish account. In that situation, you will want to go to http://www.snapfish.com/ and click the login button in the top right hand corner of the page. When it prompts you to enter your email address and password, click the "Forgot your password?" link and enter your email address. They will send you a email with a temporary password and a link to change the password. After you change the password, go back to http://www.eprintcenter.com/ and log in with your email address and the password you just created.
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What does "ajax submit failed: error = 403, forbidden" mean when trying to sign up for eprint?

what does "ajax submit failed: error = 403, forbidden" mean when trying to sign up for eprint?

Hi,
Please use different browser such as Firefox or Chrome and try again.
Regards.
BH
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Welcome to the Apple Community Abbey.
Try the following, it won't cause any problems if it it doesn't work...
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Having problem signing into eprint center. "invalid email and password".

Tried to sign into eprint center to change some preferences. Received "invalid email address and or password" notice. Changed HP passport password, are these two one in the same. HELP
This question was solved.
View Solution.

Hello Mommommary,
I'm sorry to hear that you are having this issue but here is a solution that may help(Cant Login to ePrintCenter)
1. No the hp passport and the ePrintCenter account information are separate systems. Unless when you created the ePrintCenter account you used the same username and password you used to create the hp passport.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
(Although I am employed by HP, I am speaking for myself and not for HP)

I'm trying to sign up for ePrint.

I'm being asked for my screen name but can't figure out that it is. I made one up but it was rejected.

The screen name is used when you post a comment on one of the apps. If it was rejected its likely that someone else has already used that screen name, so you can always try adding a 1 to the end or trying something completely different.
Jon-W
I work on behalf of HP
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Why can't I sign in to eprint center?

I keep getting an error message (403) Forbidden when I try to sign into eprint. I have an eprint email address already with this printer.

Hi,
Please use different web browser to avoid Ajax 403 error. Other option is to clear all cache and cookies of the existing browser.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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This happened on the Virgin mobile website, as well as the Indeed website when trying to apply for a job. Have had this happen other times as well.

Sites usually don't check whether your address is alive, they mostly check the format. For example, [email protected] (has @ and a valid domain).
Do you use any add-ons that help fill out forms? If so, maybe clear your email address in there and re-enter it to make sure it doesn't contain unexpected characters.
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Use the cleaner tool: http://labs.adobe.com/downloads/acrobatcleaner.html
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sincerely,
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I would recommend to download the driver appropriate for your system from the Canon webiste or, after installing it, to run software update and it will detect it for you.
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I'm trying to add another mail account to T-bird but keep getting an "Incoming server already exists" error.

T-bird was hanging when trying to get email from my elitemail.org account (sub-domain of Fastmail.fm) so I tried deleting the account and starting over. I "thought" I cleaned out all instances of the incoming/outgoing servers and passwords, but apparently there's still a file that is hanging on to them somewhere. Before doing anything though, I 'did' .tar.bz2 the .thunderbird dir so I wouldn't lose any mail. Heck, I even went so far (after getting the above error the first time) of removing T-bird from the system, and deleting the .thunderbird dir! So I'm still getting the error, even on what is effectively a new install. What I want to know is, what file do I need to edit or delete (even AFTER backing up then deleting the .thunderbird dir) so Thunderbird really IS starting from scratch? Migrating my old email dirs is easy - but apparently getting rid of the mail servers takes an act of Congress.
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When I first signed up with iTunes I used a hotmail address.

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Hello OnionEaters,
Thanks for using Apple Support Communities.
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Hi Sunbeam77,
If you are having issues redeeming your gift card, the following article will help:
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http://support.apple.com/kb/TS1292
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Triied to sign up, Got error Msg. My email name is taken.

Tried to sign up for eprint, error msg. your email is invalid. I have a photpsmart 7510.

Hi, can you provide some more information so that I can help you as best I can?
Did you login to ePrint Center and click on 'Sign In', then choose the 'Sign Up' link in the following screen? Please then complete all of the necessary fields with your personal details, agree to the terms of service and click on 'Sign Up' in the lower right hand corner of the screen.
I am an HP employee.
Feel free to provide Kudos if I have helped you!

Error "Ajax submit failed: error =403, Forbidden" when trying to sign up

Hi,
I am trying to sign up for eprint, but get this error when ever I try to create an account "Ajax submit failed: error =403, Forbidden" Does anyone have any ideas.
thanks,
Bob

If you are experiencing this issue through the desktop browser, if available, try downloading the mobile app and see if you still experience issues signing up. Another recommendation is to try a different browser (Firefox, Chrome, etc) after restarting your machine.
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
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I am trying to sign on to eprint center using my email address, it says my email already exists

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