I am trying to sync a new updated 32 gb ipod instead of 8 gb and now i can't get it to sync does anyone know how this works?
I am trying to sync an 32gb instead of my 8 gb anyone now how it is not syncing?
What happens when you try to sync?
What computer OS and version do you have? What version of Itunes is installed?
What is the model and iOS of the iPods?
Is the new iPod seen in iTunes on the computer?
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my mac recently got stolen, after getting a new one i had to reinstall logic studio, but after moving house i have lost the serial number, does anyone know how to get a new one?
Here:
http://support.apple.com/kb/HT1861 -
I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20). Does anyone know how to fix?
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT -
I lost my old iphone and have a new 5s.. i need to sync to itunes. i had to donwload manually via tools but i didnt download all four files. now when i plug my phone into itunes it says there is an error bc i didnt download all the files. so when i go into itunes now and check for updates it says its up to date. the problem is with the phone support file i didnt download.
Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff backthis is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
I'm trying to transfer all I had on my original iphone to my new iphone 4S. Does anyone know how to do this?
This article explains the basics for transferring data from one iphone to another: iPhone: Transferring information from your current iPhone to a new iPhone
-transfer your purchases, backup manually, restore from that backup. -
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I added a new email account and now Im getting over 2000 emails. Does anyone know how to stop this?!
Wait until it finishes. It's just downloading the headers of the emails in your account and caching them offline for quick access. Once it has finished it will go back to just downloading new emails as normal.
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I have an iPhone 4 ISO 7and an iMac with Mavericks. During a sync with my phone there was a glitch and VM's did't get onto the computer. They are still on the phone. Is there a way of getting them onto the computer? Further attempts at sync were no solution. the computer will not read them it seems.
Thanks,
JohnAfter spending 2.5 hours on the phone with Apple, the solution was to edit it, trim a second or 2 off one end, save it as new and the computer would recognize the new file. Great. Thanks. John
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I created a new Apple ID and I didn't sign out with my old one and now I'm unable to get into my apps to update or anything else. Is anyone able to help me with this?
Hi Timothy Kolk,
Did you create a new Apple ID or rename the old one?
Either way, since the Apple ID can be used in many places, check out this article for help changing it in all the right places.
Apple ID: What to do after you change your Apple ID
If needed, to recover your old Apple ID password, try this article:
iCloud: Change your iCloud password
Take care,
Nubz -
I'm trying to update my credit card in ITunes, but it won't let me input the security code. Does anyone know how to solve this problem?
Could you give me more details on how it would let you put in the CVV?
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Iphoto library gone after software upgrade/update..Does anyone know how to get my pictures back?
Hello, I have a Macbook Air and 3 days ago, I had a "crucial update" on my computer but accepted it before looking at what it was for. When my computer auto restarted, my iphoto library was completely gone. Does anyone know how this could have happened?
I have the OS X 10.7.5 and iphoto 9.2.3... The update that I did may have been the Os X 10.7.5 but I did not look at what the update was being quickly clicking the accept button.
Unfortunately, I do not think that my pictures were backed up on the "time machine application". Any help would be great for how I can get my pictures back.
Thank you!You should have been syncing all of this to your computer regularly.
Just sync it back. -
Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?
If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!
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When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
Hello,
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Thank youOnly the individual that set the restrictions passcode knows what it is.
If you do not know it or have forgotten it, put the device in DFU mode (google it) and restore as new.
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