I am trying to sync my comp itunes to my iphone and am getting a message Owners phone cannot be synced an unknown error occurred 13019c

How do I remove an app from my iphone

In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync

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I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

IPod won't sync - "Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"

I recently bought a used iPod Classic (my previous one was stolen). I still had my iTunes library on my computer so I was just going to hook it up and sync my library over, replacing what was on there from the previous user. When I first hooked it up to my computer (Windows 7 64-bit) there was a message saying the drivers were not installed properly. I un-plugged it, and plugged it back in to the same result. I tried 1 more time and didn't get the error message. I then opened iTunes and clicked on the iPod. I checked for updates, then clicked "Restore this iPod". Next, I set it up to sync music, and the sync began. It seemed to work for a while, the "Syncing iPod" message was displayed at the top, and it said it was copying songs over. It did this for about 10 minutes before I finally got the following message:
"Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"
After that happens, everything seems to freeze up. iTunes says it's still syncing, but nothing ever seems to happen. If I click the eject button, nothing happens either. I eventually have to just disconnect the iPod. The iPod seems frozen for a while, then it seems to reboot itself (the gray apple window displays), then the interface displays and I can get to the songs on there. But, only a very small portion of my library makes it to the iPod. I've tried several times now and it always seems to be the same songs that DO make it onto the iPod. However, it's a different song listed in the error message each time, so it doesn't seem to be just 1 song causing the problem. Also, once I hook the iPod back to the computer, Windows displays a message prompting me to scan the drive and fix errors. I did it once and it said it found some errors and fixed them.
I saw this thread: https://discussions.apple.com/thread/3924425
and some people were suggesting removing everything from your library then re-adding it, in case the paths were messed up. I tried that and still got the same results. I also updated iTunes to the latest version, and I've tried different USB ports and 2 different USB cables.
I also found instructions for a batch file you can run that, I believe, updates the iTuens DLLs, I did that as well but it did not help: http://support.apple.com/kb/TS1539
What else can I try to fix this?

bump (if that's allowed)

The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared. I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music li

The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared. I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music library. The library does not show up even when my iPad is connected to my PC. My entire library is now held on my iPad and I wish to have it in iTunes so I can sync my iPhone to it as well. Help?

Don't know what changed today but it downloaded and installed on the shuffle. So far so good.

TS3297 Tried to copy a movie from my iTunes account to my iPhone and keep getting this message--. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

Tried to copy a movie from my iTunes account to my iPhone and keep getting this message……. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.

HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour

Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?

I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?

Someone else said Apple's servers are having problems tonight. Just try again later.

HT1766 after I tried the system restore in itunes on the iphone 4 I get an error in activation.

after I tried the system restore in itunes on the iphone 4 I get an error in activation.

As your Posts to other threads have indicated... Your Device is indeed Jailbroken.
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
As a consequence there is No support from Apple or this Forum.
Sorry... But...
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

The iTunes library file cannot be saved an unknown error occured (-50)

Eever sincd June 29th I have gotten the following error message when trying to sync my ipod
"The iTunes library file cannot be saved an unknown error occured (-50)' and the library does not update. I have re-installed (repaired) iTunes. It doesn't help.
Any advice. I subscrive to a lot of podcasts and i can't update anything.
Help Please

Just letting you know that I have also had that problem since downloading that "update" for itunes.
All of my new music that I have tried to transfer from my E-music file will not be accepted. error -50 keeps popping up.
I have seen a few others post this same question, but I have been unable to find an answer for it.
If anyone has come across what this problem is, please help.

Why do I keep getting this message: " The phone cannont be synced. An Unknown Error occured (1150)."

I've tried for 2 days to sync my phone with iTunes but it won't let me saying that the phone cannot be synced because an unknown error occured (1150). I've tried resetting my sync history and resetting my firewalls to allow iTunes but nothing I've tried seems to work. Suggestions????

In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync

ITunes comes up saying the iTunes library files cannot be saved. an unknown error occured

iTunes comes up saying the iTunes library files cannot be saved. an unknown error occured
what should i do

Note: Close iTunes completely before doing any of this.
After getting this error, I found a bunch of Temp files in the same folder as my iTunes library. The thing that stuck me as odd about this was that there were 4-5 of them labeled "Temp File.xml", "Temp File2.xml", etc. and when I tried to select any of them, the selected file(s) would mysteriously disappear. I ended up Selecting everything except the Temp File.xml files, and moving it elsewhere (I actually just put in a new folder in the parent folder).
I then deleted/"Move to Trash"ed the folder that used to contain my Library, and renamed the new folder to have the same name as the old folder.
Then I clicked on the iTunes icon (hold down option/alt from before you click, until the "choose library" dialog appears), and chose my old iTunes Library. This re-linked my old library and restored it to how it was before error (-48) started rearing its ugly head.
(Windows users, when you re-open iTunes to link your library back in... you double click the icon, then immediately press-and-hold "shift" until the dialog appears)

TS1463 Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

I had this problem with a new album I downloaded this week from Amazon. It looks like they changed their cloud player download functionality within the last few weeks.
I previously tried the steps listed here: http://support.apple.com/kb/TS1539
I had also tried Windows Updates and a few other suggestions I found on this topic and nothing had worked.
In iTunes, when I right-click on the track to "Get Info," I noticed it lists WHERE at the bottom of the Summary tab to show where the file is located. It said the file was located in \\?\C:\mp3\... Amazon automatically downloads my mp3's to this directory and imports them to iTunes. I assumed there was something wrong with the mapping, due to the \\?\.
If you notice your files are not mapped to a valid location:
Highlight the affected tracks and press the <Delete> key on your keyboard.
Select the Remove option when prompted to remove the files from your Library. Take care to Keep Files if prompted so you don't completely remove them from your computer.
Locate the files on your computer and drag them to import back into iTunes. If you check the location mapping in Get Info, the directory should now be valid.
I think the USB workaround above might resolve this issue, but this probably helps to explain that the files locations weren't referenced in iTunes correctly in the first place.
Message was edited by: artfuldodgr42

HT201413 suddenly itunes will not open and I get a message that the "Data Execution Prevention" is blocking itunes from opening....why????

itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

While importing a CD into my iTunes library I kept getting the following error message- iTunes library cannot be saved- An unknown error occurred (-54). What does this error mean and what can I do about it??

While importing a CD into my iTunes library I kept getting the following error message- iTunes cannot be saved- An unknown error occurred (-54). what does this error mean and what can I do about it??

The CD I imported (in the above post) is now not in my iTunes library. Any help would be appreciated .

I am trying to sync my comp itunes to my iphone and am getting a message Owners phone cannot be synced an unknown error occurred 13019c

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