I am trying to sync my iphone to my computers libary
When I go to do so - I recieve this message :
Error - Itunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and Itunes. Then reinstall itunes again.
Firstly, All I want is the new songs I just paid money for on my phone. I don`t know how to uninstall anything on my phone. It just did an update last night, so I am really not sure why I would have to uninstall the whole thing then reinstall it again. Again .. no idea how to do that!
Why can I not just get my songs on my phone.
Thanks for any help.
"If I uninstall the itunes program... will I not lose all of my songs and such I have already downloaded . If the program is gone."
No you will not. It has always been very basic to always maintain a backup copy of your computer, just in case. Make sure your backup copy is up to date, in case something unforeseen happens.
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With the symptoms you described, try the step in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them. Then select the appropriate operating system that you are using.
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http://support.apple.com/kb/ts1538
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Hi Rennagade,
If you are repeatedly prompted to authorize your computer in iTunes, even after you have already done so, you may want to try the troubleshooting steps outlined in the following article:
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http://support.apple.com/kb/ts1389
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http://support.apple.com/kb/TS2690
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Hey there Opal4,
It sounds like you are unable to use iTunes due to this error message about not having enough access privileges. According to the following article you may need to change the permissions on the file directly:
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
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Windows XP:
How to set, view, change, or remove file and folder permissions in Windows XP
From: Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Thank you for using Apple Support Communities.
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I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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To troubleshoot this issue where you're getting a permissions error when trying to sync your iPhone, I'd like you to please follow the steps in the article below.
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