I am trying to sync my ipod to itunes but the sync tab is not highlighted. does anyone know how to fix it?
I am trying to sync my ipod to my mac desktop but it wont highlight. does anyone know why?
See if http://support.apple.com/kb/TS1538 helps. Often this also means the Apple Mobile Service needs to be reinstalled.
Similar Messages
-
I went to use my ipod touch 8GB but it wasn't working, when i looked closer it was on just very very dim. The brightness is turned up all the way and the screen is practically black.. does anyone know how to fix it?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings If yu can see the screen enough to do it)
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem.
Apple Retail Store - Genius Bar -
My daughters Ipod touch is disabled for 22,427,950 minutes. Does anyone know how to fix this problem? The screen also goes to black when using it, even if battery is fully charged.
Thankshttp://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Every time iTunes Match starts up, it gets to Step 2, almost makes it to Step 3, and then crashes and shuts down iTunes. I've restarted the computer, and reinstalled iTunes for Windows. Anyone have any idea what I should do next? There are songs that I can't sync to my iPhone 5S because of this.
Thanks!Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC. -
My iPhone 4 no longer connects to my car or alarm clock after a recent sync to my computer. The message at I get when trying to. Connect is "this accessory is not optimized for the device" or something like that. Anyone know how to fix this?
Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?
If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!
-
I'm getting sync error 13019, does anyone knows how to fix it?
I have been trying to sync my i phone 4. It keeps giving me sync error13019, does anyone knows how to fix it? Thanks!
Try here > iTunes: Error 13019 during sync
-
HT1430 I forgot my password on my ipod touch does anyone know how to fix it
I forgot my password on my ipod touch does anyone know how to fix it?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Hi,
can any one tell me why when I sync my Iphone to my Mac all my Calendar to do´s appear as though due for one hour later than they show in my computer? Does anyone know how to fix it??Not simple enough. Please read the original concern.
The issue is not "getting music to the new machine" or "authorizing the new machine" or "transferring purchases from an idevice". The issue is that after doing all those things, even creating a backup using the new iTunes/Mac, syncing my device with the new library erases all the app data from the iPhone, as well as folder structure and page layout. Music is expendable in this situation as it's just a matter of moving the files around. (Which I did before I ever started this exercise.)
The problem is that everything from email accounts to folders are lost when I sync the device with a new computer. I tried this on my iPad first and spent a good deal of time re-arranging everything and getting all the data back. The pictures are just gone. Good thing I backed them up on the old PC.
It won't be as simple on my iPhone as I have a ton of stuff on it and can't afford to lose anything. Some of the data is gave saves and such, but other things are more important. And I don't want to lose those game saves either. -
My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone). -
IPod 1st gen does not work after upgrade to iOS 3.1.3. Does anyone know how to fix this?
I upgraded my iPod 1st Generation from 1.1.5 to iOS 3.1.3. through iTunes. After it went through the upgrading process, I received the error message, "iPod could not be restored. An unknown error occurred (6). I went to another PC and was able to restore to the original version. However, I would like to be able to upgrade to 3.1.3 so that I can buy some Apps that requires 3.1.3. Does anyone know how to fix this or have any suggestions? Thanks.
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
http://support.apple.com/kb/TS3694#error6 -
I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?
What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?
Maybe you are looking for
-
Mid 2013 Macbook Air fully charged but wont power on
Used my computer after 2.5 weeks and it powered on just fine - then suddenly shut off and restarted. Then it soon shut off and didnt power on again. Thought the battery had drained out so i charged it - in some time the led went from orange to green,
-
Why do my high resolution pdfs have thin white lines all over them?
When I make high res pdfs to send to the printer, they often have thin white lines in them that seem to be very visible when they are displayed in email. This panicks my clients. When the files are opened in Acrobat, they look OK most of the time, bu
-
Need information abt ESS/MSS services?
need information abt ESS/MSS services?
-
Dear All, I have a below requirement :- Information:- I have a report which display Plan Amt and Actual Amt spent during a year. Now assuming we have a data for 2 years i.e. 2009 and 2010 data. I have a optional variable defined for the year object a
-
Issue not to show all Workbooks during FIND in BEx
Hi All, We have an issue with workbooks. When user tries to FIND with * in production he is able to see other's workbooks. How do we restrict the Find or disable the FIND in BEx for workbooks. Thanks & Regards, Sai