I am trying to synch home video with my new iPhone 5, but I cannot, despite they are MPEG-4

I can import videos in itunes and I can play with iTunes, but gthey are recorded into the Home Video section of iTunes. When I synch my iPhone only the video present in "film" section is uploaded in the phone...
Is there anything specific I need to do? May be using a specific concerter, or use specicif resolution?
Thank you for help

They have to be in a format that will play on your phone, before they will sync. You can convert them in iTunes by selecting one of the videos, then going up to File>Create New Version>Create iPod/iPhone Version. You can also use third-party software, like this:
http://handbrake.fr/
Has presets for iPod/iPhone/iPad buit in.

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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I am trying to synch home video with my new iPhone 5, but I cannot, despite they are MPEG-4

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