I am trying to turn off find my phone but the phone freezes and give message time out
I am having problems with an Iphone 4 which i got secoundhand but when i try to connect to itunes i get the message "Turn off find my phone"I have given this a try but the phone just freezes and then puts the message up "Time out took to long".
Hi newquaysimon,
Unless you have the Apple ID and password used to set up this iPhone, you may need to contact the original owner to turn off Find My iPhone/Activation Lock. You may find the following articles helpful:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden
Similar Messages
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I am trying to access iCloud account. I have reset the password, which works with my laptop. On the Apple website the account details show that the account is verified but on the ipad it continually says "verified" and underneath "Account not verified" Have checked the rescue email address but this says account is verified. What should I do? Apple store said I needed to phone. Phone chat suggested and went through change password etc. but nothing has worked and they have no idea. Help?
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
I recently updated my iPad mini to ios 7, which made me put a password for my lock screen. Now, it won't accept my password, and I'm unable to restore using iTunes because it says I must turn off Find My iPhone feature. However, I can't turn off this feature if I can't unlock my iPad. Please, someone tell me how to reset this or bypass the lock screen on an iPad. Thanks!
This thread answers your question: https://discussions.apple.com/thread/5328914
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i broke my iphone screen two months ago, that being said its been dead for awhile i recently recharged it but now i dont remeber my passcode that i put on there. i did the whole deleting the find myiphone thing from icloud but its telling my it will permamnetly delete it once the device goes online well sence i dont know the passcode how am i suppose to go online? i dont know if i should just keep trying random password until its disabled so that way itll give me an option to put in my apple password or will it just be disabled with no options at all? i dont know what i need to do in order to go online sence i dont know the passcode thats the whole reason for me doing the delete the find my iphone. i need help as soon as possible, everything of mines is on there and i dont want to do anything to the phone that will make it earase everything?? please help as soon as possible . im not sure if i have the iOS 7.1 or 7.1.1 i know i have one of those two though
If you don't know the passcode, you'll have to restore it to remove the passcode. And with Find My iPhone set on it, you'll have to force it into recovery mode to restore it, as explained here: http://support.apple.com/kb/ht1808. This will erase the phone and you will have to restore an existing backup.
If you synced it with iTunes since setting the passcode on it, see if you can try backing it up before restoring it by connecting it to your computer, opening iTunes and going to File>Devices>Back Up and File>Devices>Transfer Purchases.
If iTunes won't allow you to back it up first, you don't have any choice except to force it into recovery mode, restore it, then restore and existing backup. You could probably still import your camera roll to your computer first, as explained here: http://support.apple.com/kb/HT4083. -
i want to reboot my i phone but its forzeen and i tried form i tune but its asking turne off find my phone but im not able to do it
Hello nealfrombangalore,
Thanks for using Apple Support Communities.
If your phone is unresponsive and will not turn off, please try and reset the phone by following the directions below:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode
dont you know your apple ID password ?
IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen. -
How do I turn off "find my iphone" from the computer?
The phone was disabled and I cannot restore and back up until I turn off this featureYou can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
I can not open my phone after down loading latest down load it asks me to turn off find my phone but can not open phone to do so?
Answer to this question: https://discussions.apple.com/message/22350503#22350503
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Need to turn off Find My Phone.
I installed 7.0.6 on my 4S yesterday and today my screen is not responding. I've tried syncing the phone to iTunes and everything backs up; however, when I click restore I receive a message stating that I have to turn off Find My Phone before I can proceed. Since I cannot get into my phone (except via Siri) I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work. I also noticed that the phone thinks that I have headphones connected when I do not.
Currently I can reset the phone but I cannot turn it off, I can access the iCloud settings on the phone via Siri but I can't scroll to turn off Find My Phone.
I'm not sure how to proceed from here but any help is appreciated.You can access iCloud.com on a computer to turn it off.
extemporia wrote:
I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work.
Do you do as described here > http://support.apple.com/kb/PH2702 -
I turn off find my iphone but icloud activation lock still on
i have set up my icloud on iphone 4s 16gb ios 7.0.6 and then i check to my icloud account my device is listed on find my iphone, then i turn off find my iphone in the iphone it asked for password and confirmed that find my iphone is off, i checked it again on my icloud account on the website my device not listed anymore, and then i checked through icloud.com/activation lock put my serial but it said find my iphone still on, then i tried again to turn on FMI confirmed is on then i checked again on my icloud account the device listed there, i turn off again the device dissapeared, check again the activation lock still on, i want to update to the latest ios this is really confusing, my wifi is greyed out cause of updating to ios 7.0.6 but another problem start with find my iphone, how can i solve this
thank you for your replied but i've already tried that also but still the same activation lock still on, wifi i,ve tried every methodes still greyed out i think my last option is to updating but i'm worried about find my iphone, i see this log files maybe someone knows what it means
Apr 22 21:14:39 iPhone BlueTool[5471] <Critical>: BlueTool timed out! Exiting...
Apr 22 21:14:39 iPhone com.apple.launchd[1] (com.apple.BlueTool[5471]) <Error>: (com.apple.BlueTool) Exited with code: 1
Apr 22 21:14:42 iPhone dataaccessd[100] <Notice>: 0x1562d1c0|DA|Note |The token registration connection failed to load for account ID F01B5BC9-3C3C-48B2-9E64-47C7C2994CFE: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out."
Apr 22 21:22:35 iPhone accountsd[90] <Notice>: 2015-04-22 21:22:35.914 accountsd[90:44451]: Account F01B5BC9-3C3C-48B2-9E64-47C7C2994CFE did not present a password and we could not authenticate the SOS circle: (null) -
I would really appreciate it if someone could help me turn off "find my Phone" through the computer. My screen is black on my phone and I just need to do a factory reset.
Thank youHi patti273,
Welcome to the Support Communities!
The following article will show you how to remove your iPhone from "Find My Phone"
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
I hope this information helps ....
Happy Holidays!
- Judy -
I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Turning off find my phone to enable restore....password not accepted
Hi
My iphone5 has lost its phone connection and the carrier bar has disappeared from settings. I am being told to back up and restore from itunes but to do this I need to turn off Find My Phone and it won't do this (wont accept my password, which I have checked several times is the correct one). Help! ThanksDo it on a computer: http://support.apple.com/kb/PH2702
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My iPhone 5s has stopped accessing wifi. I would like to restore the phone but it will not allow me to turn off "find my iPhone" in the settings tab since I cannot get to the net. Is there any other way to turn off "find my iPhone"
There is! Click here: http://support.apple.com/kb/ph2702
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My Iphone is disabled and I plugged it into Itunes to restore it but it's saying that I can't do it without turning off "Find My Phone" in my setting, but obviously I can't get into my phone. What do I do?
www.cloud.com
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